Digital Doctors Reviews 

129
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Leo is such a kind respectful helpful person, watch you on YouTube if you were closer to me would definitely stop in !! Support this business he’s awesome

Beoordeeld met 4 van de 5 sterren

I had a problem with my laptop - it would not charge. Of course as soon as I demonstrated this at the office it began charging... They thought it might well be the connections and took it away to st... Toon meer

Beoordeeld met 5 van de 5 sterren

I called Digital Doctors to deal with a scamming pop up I couldn't get rid of and was stopping me. John recognised the problem as something he'd seen before, talked to his tech team and then e-mailed... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely Superb Service! My laptop needed a new keyboard. Digital Doctors fitted a replacement in 24 Hours. Fantastic turnaround - they even returned it in-person to my front door! Great people, g... Toon meer

Bedrijfsgegevens

  1. Computerservice
  2. ook in
  3. Computerondersteuning en -services
  4. Computerreparatie
  5. Schermreparatieservice

Informatie afkomstig van verschillende externe bronnen

A guiding hand in digital technology. We offer an extensive range of services from the classic but always in demand services such as PC repair, Anti-Virus and Microsoft Office to more sophisticated enquiries such networking, Wi-Fi, and multi-media solutions. Our motto 'A guiding hand' and driving passion is to empower people to embrace and make best use of digital technology.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

129 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(129)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Upgrading my prvious one star review.

I am withdrawing my previous one star review and upgrading it to four stars. Over a two week period I phoned up, got a recording and left a message. In neither case did I receive a call back. After I left my one star review I was contacted and my problem was sorted. Once they get on the case Digital Doctors is very good, but I had the feeling that as a small fish, they has bigger fish to fry. I hope that is not the case, but I'm withholding a star until I feel certain that I will not be ignored in future.

24 januari 2024
Review zonder uitnodiging
Logo Digital Doctors

Antwoord van Digital Doctors

Thank you for updating your review and sharing your experience. We apologize for the initial communication lapse but are pleased we could resolve your issue. We appreciate your trust and will endeavour to serve you better in the future.

Beoordeeld met 5 van de 5 sterren

EXCELLENT AND EXTREMELY EFFICIENT

It is efficient, extremely professional and knowledgeable. Also very helpful and their backup service is excellent. Their pricing is very competitive

9 januari 2024
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Antwoord van Digital Doctors

Thank you for your kind words! We're thrilled to hear that you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Expertly removed the old battery from…

Expertly removed the old battery from my Lenovo, not at all straightforward as I could see, and replaced it with a new one. All very instructive for me and done within an hour. Some good tips given as well.

15 november 2023
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Antwoord van Digital Doctors

We're happy to hear that you found our battery replacement service helpful and instructive. Our team takes pride in delivering efficient and informative solutions. Thank you for the 5 star review!

Beoordeeld met 5 van de 5 sterren

Printer problem sorted out very efficiently

Was so grateful to John who was able to sort out my printing problem over the phone and completely rectify the issue, even though repairing printers is not their thing - I realised from researching it that the problem was with the printer head but couldn’t manage the complicated cleaning process myself due to vision problems. Calls to printer companies suggested I buy a new one. But John spent half an hour patiently explaining & was able to fix the problem for me then & there. I needed that printer to work pronto and John made it happen. I have used the company for network installations previously and they have always been excellent - promp, efficient and helpful. Cannot recommend them highly enough.

14 december 2023
Review zonder uitnodiging
Logo Digital Doctors

Antwoord van Digital Doctors

Thanks so much for your thorough positive review and recommendation! We are very happy to have saved you from forking out hundreds on a new printer.

Beoordeeld met 5 van de 5 sterren

Professional, friendly and efficient service

Professional, friendly and efficient service. As someone with very limited knowledge of IT, I found digital doctors to be understanding and patient when it came to outlining the issues and necessary fixes. Would highly recommend.

25 oktober 2023
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Antwoord van Digital Doctors

We're glad to know that our team was able to assist you with understanding and addressing the IT issues you faced. Your satisfaction is important to us, and we always aim to be patient and thorough in explaining any necessary fixes. Your recommendation means a lot to us, and we truly appreciate your trust in our services.

If you ever need further assistance or have any more IT-related questions, please don't hesitate to reach out to us!

Beoordeeld met 5 van de 5 sterren

Top service

I had my C: drive cloned and an extra SSD drive installed by the Digital Doctors team. They did a fantastic job for a reasonable price and at a quick turn around. If you need anything cloned then these are the guys to use.

10 oktober 2023
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Antwoord van Digital Doctors

Always happy to hear people are pleased with our prices & service quality! Be sure to pop by if you ever need anything else and thank you for the review.

Beoordeeld met 5 van de 5 sterren

Laptop connection

Sarah and John were extremely helpful and kind in connecting my laptop to a family Microsoft subscription.

10 oktober 2023
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Antwoord van Digital Doctors

Thank you for this lovely review! We're grateful you took the time to share your satisfaction with our services.

Beoordeeld met 5 van de 5 sterren

Quick and professional work

The hard drive had failed completely. Digital Doctors managed to recover data and put the computer back to health again quickly and professionally. Highly recommended for any computer problems.

9 oktober 2023
Logo Digital Doctors

Antwoord van Digital Doctors

It was great to help you out Brian! Thank you for returning the favour with this 5 star review!

Beoordeeld met 5 van de 5 sterren

What made it a very pleasant and…

What made it a very pleasant and calming experience was the promptness of the service, the competence and courtesy of the engineer, all of which I found was of a very professional and friendly quality.

1 september 2023
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Antwoord van Digital Doctors

We're glad to have solved the problem so quickly. Thanks so much for the positive review Brian!

Beoordeeld met 5 van de 5 sterren

Thoughtful service

Thoughtful service, taking individual needs into account

1 augustus 2023
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Antwoord van Digital Doctors

The world of IT is too complicated to have generalised solutions, we're glad we could demonstrate our adaptability and bring you what you needed! Thanks for the positive review!

Beoordeeld met 5 van de 5 sterren

Customer for 20 years

They have always helped me out with the mysterious world of IT.

14 maart 2023
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Antwoord van Digital Doctors

Thanks for the positive review. We're always glad to bring value to our customers and appreciate your long term support!

Beoordeeld met 5 van de 5 sterren

All good

nice to deal with a small company

26 januari 2023
Logo Digital Doctors

Antwoord van Digital Doctors

Thank you very much! We're glad to hear you are satisfied :)

Beoordeeld met 5 van de 5 sterren

I have used Digital Doctors to replace…

I have used Digital Doctors to replace the chassis and some keys on my laptop. Good price, the staff was friendly and the laptop is as good as new now. The only drawback was that the whole procedure took almost a month to complete but that was not the company's fault since they've ordered the parts online, and they have taken a long time to arrive.

4 januari 2023
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Antwoord van Digital Doctors

Thanks Sevastien, your 5 star review is greatly appreciated. We always strive to urn around repairs as swiftly as possible, but a combination of the run up to Christmas and postal strikes delivery of some of the parts was delayed.

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