Direct2Publik - Home & Garden Reviews 

936
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Toon meer

Beoordeeld met 5 van de 5 sterren

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. Huishoudelijke apparaatonderdelen leverancier
  3. Aanrechtwinkel
  4. Huishoudartikelen groothandelaar
  5. Kookwinkel

Geschreven door het bedrijf

Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

936 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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3,7

Alle reviews

(936)

77 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great seller

Great seller, with good communication, great sturdy stand to use. Thank you

4 februari 2026
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

no stress

Can't fault them at all. The price was a serious bargain compared to other spots, and the delivery was spot on—turned up exactly when they said it would. No stress, no long ting. Definitely using them again.

23 januari 2026
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

Took the money and disappeared

No sign of the order being with the delivery company after a week, far less getting delivered. Almost impossible to reach anyone by phone or chat. All the signs of a complete scam.

22 januari 2026
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Beoordeeld met 1 van de 5 sterren

Rubbish

Asked me to create a paypal account to refund the delivery, then cancelled my order as Evri never delivered the parcel

19 januari 2026
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Your original payment method is being declined and is not allowing us to process the refund.

Kind regards
Direct2Public

Beoordeeld met 5 van de 5 sterren

Affordable and effective

Affordable and effective. Arrived promptly too.

11 januari 2026
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent value for money and great…

Excellent value for money and great customer service

10 december 2025
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Definitely a 5 star from me

These people definitely deserve a 5 star. Bought a heater from them that was faulty (which can happen). when speaking to them without any questions they replaced it. The customer service was excellent I would definitely recommend this place.
Keep up the good work 👏

5 januari 2026
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

Order was canceled

Order was canceled, no chance to re-order

19 december 2025
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Beoordeeld met 1 van de 5 sterren

Never received the order and no communication!

24/12/2025 - Never received the order! Paid express delivery 17th December 2025 for a baby bouncer and pram set. Should have been received withinn72 hours. After 6 days EVRI said they were waiting to receive the item from direct2public. We have heard nothing and received nothing. Thank you for ruining our daughters Christmas and for failing to respond to my online call back!

17 december 2025
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Beoordeeld met 5 van de 5 sterren

Order processed and delivered quickly

I placed my first order on Sunday and received my items Tuesday, in plenty of time for Christmas. My items were as described and at competitive prices.
They have a huge range of products and a very easy to navigate website. Being a first time customer, I was made aware at the payment part that I would be directed away from the site. My only issue was that I didn’t receive an email confirmation, but that could have been my issue as much of theirs.
I will be using this company again, it was a good experience and I would highly recommend.

23 december 2025
Review zonder uitnodiging
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Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 4 van de 5 sterren

Good customer service

Arrived on time but it was not all there. Rang and spoke to a gentleman in customer service advised him of the situation and he advised that the missing items would be delivered the next day. The missing items did arrive the next day so can't say anything bad about this delivery.

2 december 2025
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

Evri said that they have the parcel…

Evri said that they have the parcel which was a week ago

6 december 2025
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch regarding your order.

Kind regards
Direct2Public

Beoordeeld met 5 van de 5 sterren

Great service and great prices really…

Great service and great prices really nice would defiantly recommend

18 oktober 2025
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Polite nice people

12 december 2025
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 3 van de 5 sterren

800w halogen portable heaters

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for cold mornings to get ready for work rather than putting central heating on. Unfortunately, one of the bulbs has blown. Contacted the supplier, with an attached picture. I was contacted 36 hrs later asking if I wanted to buy replacement bulbs. I possibly thought the 3 month warranty would cover this. So be aware.

8 december 2025
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly priovide us with your Order ID please.

One of our customer service agents will then be in touch regarding your order.

Kind regards
Direct2Public

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

30 november 2025
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, easy transaction, will def go back

28 november 2025
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

What a waste of space their customer…

What a waste of space their customer services are, they are appalling, their website says, and I quote, "our customer service is top priority" clearly not if you have a problem with their couriers being dishonest, they are slow to reply and then on the 3rd contact want you to fill in a meaningless form, why should I do their work for them. The Courier posted a photo of my parcel apparently going through my letterbox, if he had actually shoved it through I would have it wouldn't I, there are only the 2 of us here and we both came home together to NO parcel, despite it showing as delivered. This Company couldn't care less, don't believe their slick website.

19 november 2025
Review zonder uitnodiging
Logo Direct2Publik - Home & Garden

Antwoord van Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

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