Lewis. Answered my call today. He was professional, polite and cheerful. Lewis explained everything fully in a clear and concise manner. I didn’t feel rushed or in anyway pushed into making a decision... Toon meer

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Lees wat reviewers zeggen
I received a call tonight to join up on life insurance policy & the young man explains how everything benefit's my family if when I die. So he went through all the facts & what needed to be done & i g... Toon meer
Hi I served by a very nice gentleman Louis, he was great to listen to him in how he explained step by step on choosing the right cover for me He has an extraordinary customer service details every... Toon meer
The person who talks about policy is very nice person and professional person he is very good in his job he deserves to get promoted
Bedrijfsgegevens
Over Direct Cover
Geschreven door het bedrijf

Contactgegevens
115 Pitt Street, 2000, Sydney, Australië
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a super helpful guy i believe his…
I had a super helpful guy i believe his name was Greg. He talked me through every clearly and concise. The policy happens to be better than mine from a previous company and I an even paying a little less!
Enjoyed chatting with Toby
Enjoyed chatting with Toby. He’s VERY informative and knows ALL the important information very well.
He left me with no questions, very confident I’m making a good choice.
VERY happy to recommend him as a VERY professional representative for your Organization
Rgds. Mark Smith
Liam was very helpful and great to deal with!
Liam was very helpful and answered all my questions, he was chatty and personable and didn’t rush me on the call.
I think the person I got was lovely so I have no idea what to put here
I was actually super excited and glad I got approved and I’m happy I found the right person to help me Liam was very helpful and I would definitely call him again to help if I need it
Great customer service
She was very clear on what all was…
She was very clear on what all was happening on with her customer service
Easy to understand the gentleman that …
Easy to understand the gentleman that spoke to me was polite and very helpful and understanding and easy to understand on the phone his name was moht thank u very much this will make thing easier for my family
Great customer service with highly qualified team
Fantastic service highly qualified team clear communication with customer
She doing good when im talking to her
She doing good when im talking to her i give her 💯 agree on what she was doing
Great customer service,great outcome
Monika was absolutely amazing .
The consultant explained the cover clearly, answered my questions patiently, and made the application process easy to understand. I appreciated the professional communication and timely assistance throughout the call.
I was recently assisted by Gregory from…
I was recently assisted by Gregory from Direct Cover and I just had to leave a review because the service I received was exceptional.
I’m usually someone who says no to sales calls, however I had previously shown interest and submitted my details while looking into cover options, so Gregory reached out to me. From the very beginning, he was precise, knowledgeable, confident, and incredibly professional.
What stood out most was the way Gregory built trust and connection through honest, friendly, and transparent communication. He listened carefully, responded respectfully, and explained everything with clarity and integrity. You can genuinely tell he knows his stuff.
In a role where people can often feel pressured or unsure, Gregory made the experience comfortable and informative. His communication skills and professionalism are outstanding, and he would make an excellent leader within the company.
Please don’t overlook his talent — Gregory absolutely deserves recognition, a promotion, and a pay rise for the level of service he provides. Employees like him are the reason customers stay loyal.
Anita was very helpful and supportive
Was awesome speaking with Anita, really clear and she made things so easy, really appreciated her taking the time to explain some things that I didn’t understand was really helpful and supportive.
Friendly staff member
Friendly staff member, explained everything very quickly and easily.
Liam Smith Had a very good personality…
Liam Smith Had a very good personality and kind, He explained everything Clearly and made it easier for me to understand, the offers made were very convince to my situation and benefits My wife and Kids which made my day more joyful. I highly recommend Direct cover to all people out there. Thank you gor your time, very much appreciated
Huge thanks to Monika.
Monika was super awesome and understanding when it came to working around my busy schedule. It was a pleasure setting up my policy with her.
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