Only ordered a shrub literally yesterday, and it was delivered before lunchtime today!! Expected it to be in the 3-5 day time frame, so delighted. Super quick and efficient. The plant is exactly the... Toon meer
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Lees wat reviewers zeggen
Bought a Fatsia Japonica XL and a Fatsia Japonica 'Camouflage'. Both if them are beautiful specimens and were delivered promptly and were packaged with care. Will definitely be purchasing from Direc... Toon meer
Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Toon meer
Highly recommend DirectPlants. Packaging is exemplary. NONE of this sticking too many plants in a box. My order was split into 2 boxes and they taped pots together. Plus the use of a plastic bag to st... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Contactgegevens
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, Verenigd Koninkrijk
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
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Excellent healthy plants
Excellent healthy plants. Arrived only a few days after ordering. Will definitely use Directplants again.
Mislabeled plants, misleading descriptions, and terrible support
Very disappointed with Direct Plants. Customer service showed zero interest in helping when advertised website discounts were not honored.
To make matters worse, half my order was wrong or mislabeled:
Received a white-flowering Crataegus instead of the pink 'Rosea Flore Pleno' ordered.
The "Extra Large" Dwarf Lilacs were tiny, and one wasn't even a dwarf lilac.
Received a standard regular Walnut tree bald stick instead of the Patio Dwarf version ordered.
Save yourself the headache and buy your plants from a more reliable nursery.
It did not arrive !
Overall review
Great package, very good tracking service and most importantly a very healthy plant was delivered.
Thank you.
Excellent Customer Service Plants came…
Excellent Customer Service Plants came well packaged.
Highly Recommend Direct Plants. Thanks so much
Always top quality
Always top quality, the trees are the best I’ve seen anywhere. 10 out of 10
Great trees
Great trees. Just missed the birthday they were for . Bit more early communication would be great.
Happy Customer
Received a large and very healthy plant that is already doing well. Perfect.
Plants by post …
Easy ordering easy payment system fairly good selection of plants at a reasonable price delivery average quality very good but most important packed well not as so. Any other company's I st cram plants in the box direct plants pack boxes corectly
Delighted!
I am very pleased with my little crab apple tree I received. Is lovely and full of little apples. Thank you very much!
Delayed response
Delayed response. Missed out on buying in bulk from other providers for them only to get back to me after a week that they did not have the full quantity ordered.
Exceeded my expectations
I ordered a dwarf cherry tree and tbh I wasn’t expecting much. It didn't take long for the tree to arrive. DX did a brilliant job with delivery and when I unboxed my tree it exceeded my expectations! Green, full and simply gorgeous. I will return for more.
Stressful Experience!!!! Avoid!!!
Unfortunately after being a customer for a good few years and spending 0000's I'll not be buying from direct plants again. Still in the process of trying to obtain replacement for a missing fruit tree and spending hours on the phone chasing DX I'm still no further forward. Direct Plants communication (wh n it rarely happens) has become meaningless and non-commital. My next step is to dispute my order through visa to get my money back.
A message to Direct Plants. You're causing your customers unnecessary stress and your communications(when they happen) are empty promises!!
Six plants
Ordered six plants, they all come very well packed and in great condition. Really good addition to my garden. Thank you Direct Plants.
Plants were very well packaged
Plants were very well packaged, no damage to them
Plants are perfect and fit greatly in my garden
I brought trees from this company…
I brought trees from this company delivered in perfect condition much better than other online nurseries. They were nice and tall and very healthy. Have just ordered 2 more excellent
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