DITCH Reviews 129

I thought quality was not worth price. Shipping time was extremely slow. I accidentally ordered twice. I received one order which was 2 t shirts but not larger order. I am unable to track larger, more expensive order. The order I relieved was poor quality for price.

If there is a size mistake or missing items then good luck getting things straight!

Usually my order would be good, spent 350 on some clothes - pants zip up henley and shirt. Shirt is nice, henley ordered XL fits like a S/M. Absolute joke. Pants ordered 32x32 fit like 32x34. Cant return them. Zip up ordered L labeled “OVERSIZED” on the website fit like a true to size L.

I spent over 2.5k on this brand
The quality is definitely there and I see others talk about the quality is trash. I can tell you the quality is definitely not trash and way better than any of them mall brands they buy from.

Shipping got delayed a little and overall took 6 days, which isn’t bad considering I’m 350 miles away from them. However, the zipper is a bit hard to move

I recently bought a masked hoodie from this brand, and it has been nearly a month with no real update. I never even received an email about a shipping label being created. I reached out myself, and one of their staff members, Phil, told me there was no order number associated with my purchase, even though I received emails confirming that my payment was successful. I sent multiple screenshots showing proof of payment, and after that, I still got no response and no refund.

At this point, if I do not receive either the hoodie or a refund, this feels like a scam. This brand should be ashamed of how they handle paying customers.

Took ages to come, the quality of the items i received was terrible. One of the hoodies I ordered came with a broken zip.

Biggest scam DONT BUY! I had an order with pants, a jacket, two t shirts and a hoodie and it just doesn’t arrive. I am trying to contact their customer service, but they don’t respond

Quick deliveries when ordering new releases , great quality

ditch is not a scam bruh. their clothings are tuff asl. i deadass ascended to htn.

Overhyped brand. I own a few hoodies and the inside quality of the all the hoodies I own is beyond trash. I don't know if I believe the stated gsm. Designs and outer shell are good quality but besides that I won't be buying again.

Terrible customer service
Their sizing chart is not correct and if you get something too small- you are out of luck to return it- run as fast as you can to a different brand- this company is lame

Do not order from this comany! The merchandise is now CRAP. The $30 extra large shirts I ordered are comically short and the material is paper thin.
No response from multiple emails.
You can't have a company that offers no returns/refunds. That should tell you something right there!

Their clothes are cool and what not, but I ordered on Black Friday, waited 5 weeks with NO communication. After all that waiting I was issued a refund without anyone telling me why or when. I ended up making a ticket and the guy said "Yeah unfortunately we can’t do anything about it at this moment & we apologize greatly for this inconvenience" and I asked if I could get a promo code or reorder what I had for the same price and I was told "Whatever is on the website is what is available" Meaning I lost the promotion and was essentially told to re buy everything I had full price again. Truly unacceptable.

I wish I would have looked at these reviews before now. Placed an order 4 weeks ago. Still don't have it. Was double charged on my credit card. The links for tracking don't work. I have reached out many times and they are not replying. Very unprofessional.

Worst experience ever. Extremely, extremely, extremely slow response. I placed my order on November 2nd, and they took the money immediately. However, on December 2nd, they deducted the money again without my consent. I would not recommend this to anyone

Totally bad service no one reacts on contact , tracking is aweful , never again, hope after almost 6 weeks I get something for my payment

Best underground brand, very cheap for the quality you get.

Purchased a pair of pants orders 32x30 they sent 32x32 way too long don’t fit at all. I have tried e mailing and calling them 4-5 times no one cares to get back to me. Poor customer service. I would never order from them again.

I've spent over $3,000 with DITCH over the past year and a half, and every piece of clothing I've received has exceeded my expectations in quality. The products themselves are outstanding, and the community—especially on their Discord—is just as impressive. Shipping times may vary, as the brand is rapidly scaling and growing. Unlike giants like Amazon, which have thousands of employees and hundreds of warehouses, DITCH operates as a single brand—so please keep that in mind when considering shipping expectations.