Diversediagnostics Reviews 

Recent events in my life caused me to seek an assessment for ASD, this wasn't an easy decision. I received my initial call from Amy Duncan who was very kind and understanding. Thanks to her I've felt confident enough to go on to the next step of diagnostic screening.

Very professional service and very helpful staff.

TRIED TO REARRANGE THE SCHEDULED APPOINTMENT, INITIALLY THE CLINICAL CARE ADVISOR WAS RELUCTANT TO HELP, BUT HAD GREAT RESPONSE AND ASSISTANCE FROM SOPHIE

I made my initial appointments based around my work commitments at the time. When this changed Emily went out of her way to ensure we could find a solution to a tricky scheduling situation. Excellent customer service.

Myself and Paul recently spoke with Dr Imran, Toni, Abby and Caitlyn after I became extremely distressed following an ADHD/ASD course that brought up a lot about both myself and my daughter. In one of the most overwhelming moments of my journey, this incredible team responded with a level of compassion, clarity and professionalism that genuinely grounded me.

They listened with patience, reassured me with kindness, and helped me begin to understand the complex overlap between ADHD and ASD in a way that felt safe, human and deeply supportive. Their willingness to step in urgently, without hesitation, showed me once again why Diverse Diagnostics has been such a constant source of strength.

Throughout my entire neurodivergent journey, there has never been anything too big to ask of this team. They consistently go above and beyond, offering expert guidance, emotional understanding and unwavering reliability. Their dedication has made an enormous difference to both my confidence and my ability to navigate this path for myself and my daughter.

I am truly blessed to have these fantastic professionals walking alongside me. Their kindness, expertise and genuine care mean more than words can express.

I cannot recommend Diverse Diagnostics highly enough.

This was my second time using Diverse Diagnostics & I can highly recommended them. Very professional.

I dealt with Caitlyn who put me at ease explaining everything simply. It was so lovely dealing with someone who genuinely wanted to help me on my journey. She was always available if I needed any questions answered which is extremely helpful. Caitlyn always answered my emails very promptly. She's a real asset to DD.

All in all I can't recommended DD enough 😊

I was nervous/anxious for about 30 mins before the pre assessment phone call.
Thankfully Rebekah was understanding and had quite a chill conversation regarding my previous experiences which led me to believe I may have ADHD or something similar. There will always be things that cross your mind, is it worth it, am I just making it up, will this be a waste of time. Don't put yourself off as Rebekah can make you feel at ease.

Really great experience, flexible team and even although a lot done on emails they staff are super friendly and supportive.

Fantastic quick response , with courtesy and accuracy in what I required .
I wish more customer service facing setups were like this , Sophie was great!

I honestly can’t recommend Diverse Diagnostics highly enough. After what had felt like a long journey trying to get answers for my daughter, they helped us finally get the diagnosis and understanding we needed.

The whole assessment process was handled so well. Our appointments never felt rushed or intimidating, and Dr Prema Raman was incredibly easy to talk to, understanding and thorough. I felt listened to as a parent, and the whole experience felt genuinely supportive rather than simply clinical.

The support from the wider team has also been excellent. Whenever I’ve had questions, the clinic has been responsive and helpful. A particular thank you to Ellie, Clinical Care Advisor, who has been so useful in answering my many questions and helping us through the process.

I was also extremely impressed by the final report. It was 18 pages long and incredibly detailed, giving us not just a diagnosis but a really comprehensive picture of my daughter, her individual needs and the recommendations for supporting her going forward.

For any parent considering an assessment for their child, I would absolutely recommend Diverse Diagnostics. Getting a diagnosis can feel like such a huge and emotional process, and I’m very grateful that we chose them to guide us through it.

Diverse diagnostics has been very helpful for me they answered all my questions and seem genuinely interested in helping me, I highly recommend diverse diagnostics

Louise and Toni have been very helpful. Toni took her time to listen to me when I called for the consultation and didn’t make me feel bad and supported and really ensured me what was for the best and Louise in finance was helpful in sending me links / emails very quickly and responded as soon as she could.

Really excellent staff--super friendly and attentive, very patient, answered all my questions and have made me feel like I mattered throughout this entire process.

rebekah was incredibly lovely on the phone i felt very comfortable speaking to her and she explained the whole process very professionally but still kept a friendly and down to earth demeanour which made it feel far less clinical and more like a wee chit chat

Absolutely fantastic, recently got diagnosed with ADHD everyone was so helpful, coundnt be happier I could this company to help with my mental health

So professional at everything they do

Thank you again

My adult daughter recently used this company for an assessment for ADHD.
The process was nothing short of daylight robbery due to the price of £995 being charged for the service received.
The assessment method was very poor, being 3 checklists completed by my daughter and a 90 minute Zoom call with herself and the consultant psychiatrist, and 2 other checklists being completed by 1 other 'observer'. This is not a comprehensive gathering of information.
The subsequent report sent to her was nothing near a standard expected for the money charged. It was 26 pages of writing which had constant repetitions, could have been written on half the number of pages, and made subjective assumptions without proper evidence.
The diagnosis at the end of this process can not therefor be regarded as truly reliable.
I was a professional who, for 20 years, had experience of being involved with multidisciplinary teams doing numerous behavioural observations, and working with clients to gather evidence which was then collated by an educational psychologist to diagnose if a child had ADHD. THIS was regarded as good practise giving reliable results.
The people in this company, charging the amount they do for their services, are preying on vulnerable people who are being failed by the NHS due to the length of waiting time for these assessments by the NHS.
Getting a label and medication for ADHD, at the exorbitant prices charged by this company, will not be nearly as helpful and effective to anybody as seeking counselling and help to manage the issues and behaviours you are experiencing.
Save your hard earned money, don't use it on this company but try using a counselling service instead which will be immensely cheaper, more supportive and helpful.

From the first “free” 15 minute consultation (which we had to chase up because the clinician did not attend the call)
We’ve had the worst experience. We only chose diverse diagnostics because they follow the same NICE assessment criteria as NHS so for moving on to shared care or having the assessment and diagnosis recognised we felt we would use them. However beyond their criteria for assessment I would not recommend them at all.

The actual assessment did not feel like a positive experience with an assessor who felt amateurish and very inexperienced.

The report we received was terribly written.

Their costs are astronomical and they are cashing in on the vulnerabilities of families who are genuinely in crises.

It’s such a shame that we have people and organisations who act like they are there to help and be a support to families - when instead they are there for the money. Providing inadequate assessors, terribly written reports and an avalanche of costs to access ongoing supports and services.

I have been very lucky after a lot of research to be with these guys.
I found the NHS have accepted my diagnosis where as many other companies they don’t.
There was one time in the beginning of my journey of assessment and diagnosis where I didn’t have a good experience, but that is “definitely not what I want to focus on” because what I do want to focus on is how these guys made everything right, their response along with my journey that followed with these guys have been nothing but absolutely amazing!!

They have been very quick to help with any questions and I have been lucky enough to be accepted with shared care where the GP’s provide the prescription to the pharmacy.

The medication reviews have been a nice experience too and enjoy being in their company where usually I am very shy.

I am a better father, a better husband, a better person to myself and more engaging.

They are never far away from the phone or email.

My life has changed!

Staff are always approachable,friendly and care.

About to embark on assessment for autism and staff were able to assist me with the queries I had. Would not hesitate in recommending them

Absolutely great. Gave us solutions for my son where there were none available in the NHS (due to queues that are never ending or CMHTS being shut!). My son in now much happier and more settled since diagnosis and treatment. He's seen a few people but found that Pete Downer has great and he felt open up to him about his progress. Pete has made it easy for my son to communicate with him. This has really helped with his progress. He explained things on a level that is easily understood by a child but not patronising. My son has actually enjoyed speaking to him.
Any admin wrinkles have been quickly and easily sorted. I have no regrets choosing them. It has made a huge difference to all of our lives.