paw Champ unique services are truly amazing and greatly helpful. Even if you just need to talk to an expert, they're always there to lend an ear and help through any frustration you may be experiencin... Toon meer
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Lees wat reviewers zeggen
TESTABO 1 Monat für 39,99 € abgeschlossen. Nun werden alle 3 Monate 79,99 € via Paypal abgebucht. Totale Abzocke. Man bekommt keinen Hinweis, dass man das Test-Abo kündigen muss. Werde Anzeige erst... Toon meer
Bedrijf heeft geantwoord
Abofalle!!!! Ich habe einen Testmonat gewollt für 19,99€ Seither nunmehr werden mir 49,99 abgebucht ohne einen Zugang oder eine Info !! Nach mehreren Mails und Beschwerde über pay pal ( die... Toon meer
Bedrijf heeft geantwoord
ACHTUNG ABO FALLE! Man bekommt einen einmaligen Testzugang um 19,99$ und im Monat darauf werden einem ohne weitere Infos 49,99$ abgebucht. Das kriminellste daran ist das seit der Abbuchung mein Z... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Doggy Plan is an online platform designed to help dog owners of all experience levels train their furry companions. With a focus on dogs of all ages, our platform is filled with easy-to-follow instructions, expert advice, and helpful tips to ensure that you and your dog get the most out of the training process. Whether you're dealing with a brand new puppy or an older dog with bad habits, Doggy Plan has everything you need to achieve your training goals.
Contactgegevens
Verenigde Staten
- +1 (877) 624-1755
- support@doggy-plan.com
- doggy-plan.com
2,3
Slecht
592 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beware this company
Beware this company! You get tied into a subscription without your knowledge and they will not reimburse you when you discover that they are taking your money! Avoid, avoid, avoid!!!!
30 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com
We appreciate your patience and understanding as we work to make things right for you.
Warm regards,
Doggy-plan Support Team
CONTINUED TO BILL ME AFTER CONFIRMATION…
CONTINUED TO BILL ME AFTER CONFIRMATION OF CANCELLING. WON’T TALK ON PHONE. SHADY AF
28 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Read what you are getting yourself into…
Read what you are getting yourself into very carefully. #1, I made the mistake of thinking I was purchasing a three month only plan. Wrong! They make the price look cheap upfront and then charge you triple when your “trial” ends. There is no reminder or warning that you are about to be charged way more. They hope you forget or don’t read the fine print so that you are stuck paying $80! Makes me sick. If they were an honest company, they would refund you your full amount if you canceled.
25 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Ashlie,
Thank you for your feedback.
We apologize for any confusion regarding the subscription information. We are committed to ensuring our users are satisfied and are always looking for ways to improve.
Please let us know if there is anything else we can assist you with at support@doggy-plan.com.
Kind regards,
Doggy-plan Support Team
Surprise charge
I purchased this and never used it so cannot speak to it's content. I however thought I canceled and got a $119 charge today. I asked them to please check my log in history and refund my money. They said no. I never got a notice of renewal and was charged. I would recommend an in person actual dog trainer instead of this. Thanks for nothing. 👎
26 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Athena,
Thank you for leaving your feedback!
We are sorry to hear that you got such an impression about our website. Our Team always tries to provide the best customer experience to our users, so they can get the most from our service.
If there's anything else we can do to help, please don't hesitate to get back to us support@doggy-plan.com.
Kind regards,
Doggy-plan Support Team
The videos are well explained
The videos are well explained, easy to follow, and they really do work. Personally I like the explanation of WHY the training works the way it does - and the differentiation between what is science and what is opinion. I.e. dogs will respond in X way when you do Y vs we prefer to use raw meat for treats for our dogs but it's ok if you choose to use something else.
26 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Katherine,
Thank you for your positive feedback!
We're delighted to hear that you're enjoying our videos. We hope the rest of the course meets and exceeds your expectations.
If you ever have any questions or need assistance along the way, our team is here to support you. Happy learning!
Kind regards,
Doggy-plan Support Team
A company that preys on unsuspecting…
A company that preys on unsuspecting customers with forced subscription renewals. Not customer friendly. Do not honor 100% customer satisfaction and if a company has to force a customer to pay because its in the fine print and cannot honor a customers request to cancel and refund money. Thats a bad company and a bad way to make money.
25 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
SHOCKING!SCAMSCAMSCAM!!!!!
I had to give a rating of 1 as I had no option. SCAM DO NOT SIGN UP. Was charged additional services not authorised and now I cannot get a refund. Very dissatisfied and disappointing customer service. DO NOT USE EVER
22 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
We appreciate your patience and understanding as we work to make things right for you.
Best regards,
Doggy-plan Support Team
Wish I had looked here first
Wish I had looked here first! I saw the ads on Facebook, and signed up, thinking it would be a great experience. They offered a money-back guarantee, a great deal, as it was on sale for $49, went ahead and got it. I then proceeded to completely forget about it and never actually use it. Oh well, such as life. Imagine my surprise when 6 months later, I'm billed $120 for a recurring charge. I politely contact their customer service, explained that I overlooked the recurring billing, and asked for a refund of the $120. Not the entire purchase, which I never used, just the new billing cycle. The response I got was, "Sorry, you don't qualify for a refund according to our Money Back Guarentee Policy", we won't refund you, but we'll gladly address any issues that you have. Well, the only issue I have is that you won't refund me, and you aren't addressing that, so I don't have high hopes. Time to file a charge back with my credit card company!
19 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
We appreciate your patience and understanding as we work to make things right for you.
Best regards,
Doggy-plan Support Team
Scam
I signed up to this program on facebook. The videos are awful lip synch is out and annoying music plays throughout. This morning they took $49.99 from my account without letting me know. There is no where on there website to unsubscribe. Luckily my bank spotted the transaction and stopped it my card has now been blocked as a result. Stay away!
21 juli 2024
Review zonder uitnodiging
Abzocke und Abofalle!
Update: Wegen dieser - vermutlich zutreffenden - Bewertung wurden mir mehrmals (günstige) Angebote gemacht, mit der Bitte, die Bewertung zu löschen. Natürlich habe ich dies nicht angenommen und ich werde meine Bewertung auch nicht löschen.
Aufgrund der sehr einladenden Infos habe ich mich damals für die Testaktion für 20€ entschieden. Aufgrund des sehr sehr sehr schlechten Inhaltes habe ich vor einem Monat eine Rückerstattung beantragt und diese auch bekommen! Die Videos sind einfach nur totaler Unsinn, schlecht und vermitteln kein geschultes Wissen, was man als Hundebesitzer nicht schon wüsste! Zudem sind die Videos höchstwahrscheinlich aus Amerika und englischsprechenden Menschen, welche einfach von vermutlich KI-gestützten Programmen ins Deutsche übersetzt werden. Reine Abzocke! Auch ich musste feststellen, dass mir heute 50€ abgebucht wurden, obwohl nie angegeben war, dass sich ein Abonnement - welches ich überhaupt nicht angeschlossen habe!!! - automatisch verlängert. Pure Abzocke und reine Abofalle! Aufpassen und auf gar keinen Fall darauf reinfallen! Maßlos enttäuscht!
21 juli 2024
Review zonder uitnodiging
ACHTUNG Abofalle
Ich habe ganz sicher KEIN Abo abgeschlossen und nun werden mir 49.90 abgebucht. Absolutes Unding und unseriös
Nachtrag: eine Kündigung wurde sofort bearbeitet. Allerdings wird man mir das Geld nicht zurückerstatten oder entgegenkommen. Ist okay - aber dafür bleibt es auch bei dem 1 Stern.
Wenn so viele Menschen das Abo nach dem Test „überlesen“, würde ich als seriöser Anbieter meine Seite anpassen… ein Schelm ist, wer da böses denkt.
21 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Lieber Benutzer,
Vielen Dank für Ihr Feedback!
Es tut uns leid, dass Sie mit unserem Service nicht zufrieden waren, und Ihr Feedback hilft uns sehr, unser Produkt zu verbessern!
Unser Team ist immer bereit, zusammenzuarbeiten und unseren Kunden den bestmöglichen Service und die am besten geeigneten Alternativen zu bieten.
Bitte beachten Sie, dass alle unsere Kunden nach ihrem Kauf eine automatische E-Mail erhalten, es sei denn, die vom Kunden bei der Registrierung angegebene E-Mail-Adresse ist falsch. Seien Sie versichert, dass unser Team Ihnen beim Zugriff auf die Lektionen und bei der Lösung eventuell auftretender Probleme zur Seite steht. Bitte zögern Sie nicht, sich an unser Kundensupportteam zu wenden, wir helfen Ihnen gerne weiter.
Bezüglich Ihres Rückerstattungsantrags beachten Sie bitte, dass wir Rückerstattungen gemäß unserer Geld-zurück-Garantie in Betracht ziehen. Wenn Sie also noch Fragen haben, wenden Sie sich bitte an support@doggy-plan.com.
Wir danken Ihnen für Ihre Geduld und Ihr Verständnis, während wir daran arbeiten, alles für Sie in Ordnung zu bringen.
Mit freundlichen Grüßen,
Doggy-plan-Supportteam
Big SCAM
Big SCAM! Don’t be a fool, They hide the fine print and charge a bundle for nothing. No manager, no finance department. Leave a message and have no one call back. Save your time and money. I only gave one star because I had to, they deserve no stars just like their service and product.
20 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
We appreciate your patience and understanding as we work to make things right for you.
Best regards,
Doggy-plan Support Team
Huge scam.
Big scam.
I found this app in FB ads and got curious to have a trial. They never mentioned you would be charged again at some point. There's no reminders nor you can consult your subscription plan anywhere. You don't even know that you are buying a subscription until they charge you without your consent and when you request a refund they refer to their scammy money back guarantee thing where they expect you to record your dog following their instructions. What the heck?? I'm not even asking for refund for the initial trial I did authorize, I want it for the subscription I had no idea I was signing up for.
STAY AWAY FROM THESE SCAMMERS
20 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
We appreciate your patience and understanding as we work to make things right for you.
Best regards,
Doggy-plan Support Team
Guide to a better dog.
Found the dog training plan suitable to my dog and in the comfort of your own home. The trainer offered good hints and tips in guiding to a better dog. Can be expensive if you take out full package. Make sure you read the small print.
17 juni 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Lieber Benutzer,
Vielen Dank für Ihr Feedback!
Es tut uns leid, dass Sie mit unserem Service nicht zufrieden waren, und Ihr Feedback hilft uns sehr, unser Produkt zu verbessern!
Unser Team ist immer bereit, mit Ihnen zusammenzuarbeiten und unseren Kunden den bestmöglichen Service und die am besten geeigneten Alternativen zu bieten.
Bitte beachten Sie, dass alle unsere Kunden nach ihrem Kauf eine automatische E-Mail erhalten, es sei denn, die vom Kunden bei der Registrierung angegebene E-Mail-Adresse ist falsch. Seien Sie versichert, dass unser Team Ihnen beim Zugriff auf die Lektionen und bei der Lösung eventuell auftretender Probleme zur Seite steht. Bitte zögern Sie nicht, sich an unser Kundensupportteam zu wenden, wir helfen Ihnen gerne weiter.
Um das Abonnement zu kündigen, können Sie unser Supportteam jederzeit über support@doggy-plan.com kontaktieren.
Vielen Dank, dass Sie sich für Doggy-plan entschieden haben, und wir danken Ihnen für Ihre Geduld und Ihr Verständnis.
Mit freundlichen Grüßen,
Doggy-plan-Supportteam
Absolute garbage
Absolute garbage.
Purchased a plan, not a subscription service. Was charged a subscription fee after 3 months. Absolute garbage. Stay FAR AWAY.
13 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Stay AWAY Doggy-plan.com is the biggest…
My issue with Doggy-plan has been resolved and I'm happy with the outcome. It took a while to get resolved but it all worked out and I appreciated everyone that helped to make that happen.
15 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Customer,
Thank you for your review!
Hence, we are glad that the situation resolved and you remained satisfied with the outcome!
Hence, if have any other questions you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Horrific. Do not use.
Absolutely terrible and even worse 'customer service'.
16 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Cette société a débité mon compte
Hello j'ai souscrit pour un montant de 19.99 (doggyplan à hong kong) pour avoir un programme adapté et court. Je viens de constater un nouveau débit de 49.99 eur (doggyplan a Gibraltar) pour un service que je n'ai pas demandé.
15 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Cher utilisateur,
Merci d'avoir laissé vos commentaires !
Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de notre service et vos commentaires nous aident beaucoup à améliorer notre produit !
De notre côté, notre équipe est toujours prête à coopérer et à fournir le meilleur service possible et les alternatives les plus adaptées à nos clients.
Veuillez noter que tous nos clients reçoivent un email automatique après leur achat sauf si l'email indiqué par le client lors de l'inscription comme inexact. Soyez assuré que notre équipe est disponible pour vous aider à accéder aux cours et résoudre tout problème que vous pourriez rencontrer. N'hésitez pas à contacter notre équipe de support client, et nous serons plus qu'heureux de vous aider.
Afin d'annuler l'abonnement, vous pouvez toujours contacter notre équipe d'assistance via support@doggy-plan.com
Merci d'avoir choisi Doggy-plan, et nous apprécions votre patience et votre compréhension.
Cordialement,
Équipe d'assistance Doggy-Plan
Arnaque!!
Arnaque!!!
Ils vous prélèvent de l’argent même après avoir résilié l’abonnement . Fuyez …
15 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Cher utilisateur,
Merci d'avoir laissé vos commentaires !
Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de notre service et vos commentaires nous aident beaucoup à améliorer notre produit !
De notre côté, notre équipe est toujours prête à coopérer et à fournir le meilleur service possible et les alternatives les plus adaptées à nos clients.
Veuillez noter que tous nos clients reçoivent un email automatique après leur achat sauf si l'email indiqué par le client lors de l'inscription comme inexact. Soyez assuré que notre équipe est disponible pour vous aider à accéder aux cours et résoudre tout problème que vous pourriez rencontrer. N'hésitez pas à contacter notre équipe de support client, et nous serons plus qu'heureux de vous aider.
Afin d'annuler l'abonnement, vous pouvez toujours contacter notre équipe d'assistance via support@doggy-plan.com
Merci d'avoir choisi Doggy-plan, et nous apprécions votre patience et votre compréhension.
Cordialement,
Équipe d'assistance Doggy-Plan
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