Doggykings Reviews 

I ordered what I thought were the right size for my dogs but when they came they were much too small. When I contacted Doggykings they offered to replace them with the right size and they did. They also said I could keep the old ones so I donated them to a dog shelter. Excellent customer service.

Product is great jacket fit perfectly however after 3 months the clasp on the zipper broke , contacted them told you only have a month warranty . Now have a jacket that cannot be zipped and not fit for purpose . Expensive mistake I will not be buying again

Ordered 4 coats for each of our furry family which arrived quickly. One of them was just slightly too small, only because our pooch in question had gained weight since their last vet visit!!!! Their customer service were brilliant at sorting the problem with me and arranging an exchange, again swiftly. The quality is really, really good. I do recommend though measuring as well as going by your pooches weight as they do say on their website

Excellent customer service. Fantastic coats waterproof and easy to wash. After Adventure Day in the pouring rain Poppy came back very dirty in her legs. The coat kept her body dry and I just put it in the washer with the dog towels it washed brilliantly.

Product is well made and very attractive.

If we start with the good stuff, the product quality is very good and I think a lot of people are missing out on these great coats for dogs. The product is a really good price giving great value for money. My little daxi no longer gets a cold wet tummy but is now we protected.
Not so good, the time taken to receive my order was over a month and I would have to say that good communication was not in evidence, this needs to improve.
I have to say though that we will definately be using doggykings again.

AVOID AT ALL COST . DO NOT BUY FROM THIS SCAMMING COMPANY.
I ORDERED 2 COATS FOR BOTH MY DOGS ON THE 15th DECEMBER .GETTING NEAR CHRISTMAS I STILL HADNT RECEIVED MY COATS AND HAD NO EMAILS .I EMAILED THEM SAYING I HAD NOT RECEIVED MY COATS ,WHERE WERE THEY. THEY GOT BACK TO ME SAYING THEY BASICALLY GOT LIST APPARENTLY UNFORTUNATELY TWO DAYS BEFORE XMAS I HAD TO HAVE ONE OF MY DOGS PUT TO SLEEP. ON THE 8th JANUARY (THIS YEAR)I MESSAGED TO SAY THAT I NO LONGER WANTED THE COATS AS I HAD LOST ONE OF MY DOGS AND THEY WERE TAKING SO LONG TO COME . THEY SAID THAT THE ORDER HAD ALREADY BEEN SHIPPED .I FINALLY RECEIVED MY ORDER ON 31st JANUARY 8 WEEKS AGTER PLACING A ORDER .THEN WHEN I GOT THE SIZING WAS RIDICULOUS I ONLY HAVE A LITTLE PUG AND I ORDERED A LARGE (SHE IS ONLY A SMALL TO MEDIUM DEPENDING ON THE MAKE )I COULD NOT BELIEVE WHEN I OPENED THE COATS UP .THE LARGE WAS SO SMALL IT WOULD PROBABLY FIT A TINY CHIHUAHUA .EMAILED THEM SAYING I WANT A REFUND AND WOULD SEND THE COATS BACK .THEY THEN TOLD ME HOW TO MEASURE MY DOG .SAID TO SEND TO SEND WITH THE COATS ON MY DOGS (OBVIOUSLY HADN'T TAKEN NOTE THAT MY OLD DOG HAD BEEN PUT TO SLEEP ) TAKING A PICTURE WITH MY PUGS COAT ON WOULD BE IMPOSSIBLE AS IT WOULDN'T FIT ONE OF HER LEGS LET ALONE PUT IT ON. AFTER A LOT OF EMAILS AND GOING TO MY BANK TO REPORT THEM ON SENDONG POOR GOODS AND TAKING SO LONG TO CONE THEY ARE DEALING WITH MY COMPLAINT. DOGGYKINGS HAVE NOW TOLD ME THAT I CAN HAVE A REFUND ,THEY TOLD THEY WOULD BE KEEPING £10 OF MY PAYMENT WHICH IS WELL OUT OF ORDER. WHAT A SCAMMING COMPANY THIS IS, AVOID AT ALL COST .I WILL BE GETTING IN TOUCH AGAIN WITH MY BANK TO LET THEM KNOW WHAT IS GOING ON . I WISHED I HAD NEVER BOUGHT THESE COATS FROM THESE SCAMMERS .I JUST HOPE THAT I CAN MAKE PEOPLE AWARE OF THIS TERRIBLE COMPANY .

Great company to order from delivery took about 10 days but apart from that good quality items

Good quality good response when I phoned to change the size..nothing was any trouble and they told me to keep the one that was too small. So I donated it to dogs rescue..I will be buying again from them

Good customer service, great product.

Always try to meet your needs

Amazing service and Dog coats are great quality xx

I have bought both harness and jacket since our puppy was born and have bought new ones as he's grown. These are of excellent quality and the service I have received has been first class.

I ordered a 3XL for our 12 kg cockapoo. It arrived after some time but was unfortunately too small around the chest. We had measured this specifically as that’s advised on the site, so I was disappointed, but the customer service team was great and very understanding. For just £5 extra to cover postage, they sent a replacement 4XL which is just perfect! They didn’t require me to send back the 3XL so I may offer that to a friend with a smaller dog.
Thank you DoggyKings.

Well made, lovely material and true to size.
My dog loves getting hers put on, she's the sassiest dog on the block.

The product is fabulous but the dispatch service was questionable to say the least it took me weeks to track the package down.

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved.
The coats are of excellent quality and the dogs will be happy to wear them in the cold or rain. The largest size fits my son’s 7 month old Labrador pup (he’s huge!) and the next size down fits my smallish Cocker Spaniel.

Lovely cosy well made dog jackets, sadly both jackets were too small for my dogs but the staff were so happy to help and sent the next size up which fitted well. They even saved me the hassle of returning the first ones sent by suggesting I donate them to an animal shelter. Thank you Doggykings.

**** Edit *****Update******
After Cedric in Customer Service contacted me (basically because of the bad review), I can only change my opinion, he apologised & swiftly ordered a replacement which has today been delivered, absolutely perfect, can't say fairer than that! Will order again in the winter, excellent customer service in the end!!

Bad, bad, bad!! Coat delivered in January, zip broke middle February but will not send replacement because it's past 30 days!! Actually it's 6 months under consumer credit act 2015 if goods are faulty!! Also, check Companies House - ordered & took my money in December 2025 but, according to companies house they dissolved in September 2025! Avoid people!!

Lovely coat perfect fit for now. Definitely get her next size up