Dollar Tree Reviews 

I sent, to one of the Dollar Tree executives at the corporate headquarters, by certified mail, a letter describing my experience at three Dollar Tree stores with an order on line, pick up in store orders I placed (3 orders, to 3 stores). My experience with these three orders and the three stores was pathetic. I wrote Dollar Tree. To date, going on four monhs, not one single person from Dollar Tree headquarters has addressed my letter. That's really sad. It tells me how they simply have no real concern for their customers. They lost me, to the tune of about $ 225.00 per month.

Bought some organizers, half were cracked. Should’ve checked first but still… come on.

Prices up, quality down. Messy store, empty shelves, and stressed staff. Kinda disappointing

1327 S Brundidge St, Troy, AL 36081, All the shopping carts have poles attached so you cannot take your purchases out to your vehicle. The only carts without poles are piled high with store merchandise. We purchased over $70 in groceries and cleaning supplies. My son removed the pole, laid it beside the other carts against the wall and assisted me with our purchases out but when my son returned the cart and reinserted the pole he was spoken to very rudely and told carts could not go outside because people steal them. He replied he did not steal the cart he was bringing it back and he was told we would be banned from the store. They have employees stocking shelves that are not running registers, surely someone could help the elderly or disabled by allowing the use of carts and/ or retrieving them from parking lot.
Review asked for exact date and my receipt was thrown away but it was month of March 2025.

Was badly mistreated by an associate in store 2593, 39 Mountain Mall Plaza Monticello NY 12701-1556. The woman/girl was heavy set and short with long dark brown hair. She caused a scene with me in front of other customers and employees because of an accident of which I apologized to her for at least 3 times. Offered twice to clean it up and told her not to cut herself.

There was a cart fully stacked high with merchandise. On the opposite side of where I was standing were 3 boxes stacked, therefore, I couldn't see them. The boxed up inventory was blocking the items I planned on purchasing. When I went to move the cart, as I have done so many times while shopping, she told me not to without bothering to explain why. I thought I was being helpful so insisted on moving it myself and accidentally knocked the cart into the items stacked up against the cart. As a result, as I was heading to check out, she came from the back yelling and volatile. Saying that she told me not to do it. My response was what if the same thing happened and there was no associate in that aisle? And I thought I was being helpful. I felt threatened. She probably would have decked me if she was close enough. While trying to defend myself, she kept screaming over me which I didn't appreciate. The assistant manager did come over and told her to stop.

This supposedly grown adult associate threw a temper tantrum right in the store. This is someone with serious anger issues and does not benefit Dollar Tree. Horrible customer service skills and what occurred was bound to happen considering how the boxed inventory was placed and the fact that it was glass. Potentially a liability.

Have no qualms with the assistant manager that I complained to. She was professional.

I will not be returning to that store which is a shame because I love Dollar Tree.

Used to be great, but now it's just a mess. Shelves are always empty or half-stocked, and the lines take forever. Employees seem like they don’t wanna be there, and the store’s a disaster half the time.

Cheap plastic, cracks easily, and lids don’t fit. Not worth it.

I recently visited dollar tree and this is very frustrating experience.This store very messy and poorly stocked with many shelves looking bare.This aisles were cluttered,making hard to navigate.Customer service are very lacking.I won’t be coming back anytime soon.

This store has become a hoarder scene. Every damm isle is a mess. Nothing is clean or organized. When you get a job at dollar tree, do they give you a job description??? I blame management because they can’t manage.

The prices do not match with shelf prices. They set a random price (& up) and they overcharge you at the register. All the items have to have an accurate price.

I shop at the Lynbrook n.y store on merrick rd.Im there at least 2-3 times a month. I was there today.The manager yovonne (sorry for the spelling) really knows her job.She is friendly knowledgeable and the store is in order. Thanks for what you do.Sueann M.

The stores at Thurmont Maryland and Brunswick MD are worst in Washington DC area. Employees use racial and sexual slurs. Smoke marijuana inside the store. Terribly trained employees

There is to Doilar Tree's on Reynold Rd.in Toledo Ohio both are not stock good boxes alway on the floor and dirty

My mom, my sister, and I went to the dollar tree on Riverbend Rd right beside the Walmart in Kingsport Tennessee and this old lady was so rude (her name was nancy) to my mom asked my mom if that was it and my mom said no yet she still continues to cash her out then proceeds to get mad when my mom told her that wasn't all and she still had Tupperware containers that were sitting on the belt in plain site not only did she roll her eyes twice but she said we should've told her even though all three of us told her that wasn't it.

Amazing security they always have what I need. Everything is on sale. Great customer service one of my favorite stores.

I love Dollar Tree! The only thing missing….. MILK!!

Worst in Athens TN., purchase an x box card Dollar Tree never activated it. Had the receipt manager said they could not do any thing. I did not want any money just wanted them to activate it. Manager would not even check if it noy activated,she just said no. Went online Microsoft said just take it back they can reissue it. Yea Right! so I am out $50

I love dollar tree and the people are extremely nice and very polite and they greet everyone who comes in there door thank you 🙏

I visited store #10532 in Ontario California on 12/16/24 and purchased several items.i was in a hurry so I didn't pay attention to Maria who put a pile of bills with the receipt on top in my hand after I paid with a $20 bill.i balled it up,put in my shorts pocket then left to another dollar tree in Chino(to get stuff that this one didn't have).As I attempted to pay with the $10 from the balled up $14 change from the previous DT,there was only 4 $1 bills.of course,I went back spoke to cashier after waiting in her long line again, she then called the manager who weighed the change and asked her what she owed from change, and proceeded to tell me that they do not have my $10 and made me look like a fool. The camera should have showed this. I called another Dollar tree and they assured me that the district manager was going to call me back and investigate and never did. I called the second time and was reassured once again and they never did. I called the corporate office and they assured me that the district manager with the last name of jaure, would for sure call me back and still haven't returned my call. Just to prove a point, I spent more than $2,000 on Christmas gifts in 2024 so the $10 is not a big deal of course.. but the principal of the matter is. If they would have reviewed the video I promise you it would show that the lady did not give me my correct change. And on top of that when the lady had rung me up initially she just got done ringing up her husband and daughter which I don't think is common practice in retail. Cashier normally doesn't tell a man and a little girl I love you when they leave. But then again that's besides the point. What is going on over there