Dollar Tree Reviews 

visited DT St John Indiana. The cashier was extremely rude, flat out unkind. She had buzzed hair and pretty hazel eyes. I was so uncomfortable I nearly walked away and left my items. I certainly don’t intend on visiting again.

Time and time and time again stores have refused to honor/follow Dollar Tree's return policy clearly posted on the Dollar Tree website. "No refund (w/receipt), only exchange" WRONG. "No return/exchange of unopened, unused body spray/wipes" WRONG. "No exchange without receipt" WRONG. Does corporate care? NO. I care though. I care that a company the size of Dollar Tree doesn't insist that ALL of their stores abide by THEIR OWN POLICIES. I've considered consulting an attorney. Sometimes it's really all about principles.

Keimonie was so helpful and he does a. Great job thanks again!!!!

All the dollar trees are garbage all of there products suck I’m glad they are going out of business death to all Dollar trees

This is the third time I've used the store in the last 2 weeks which I frequently use it but there's one young black individual woman that always seem to have an attitude problem with everybody that's in there no hello good morning I said good morning to her this morning but you don't have to respond and she looked at me and turned her head and I said it again she said hey so she gave you my change through my stuff literally in the bath from the basket and just turned out of her business and walked away like she had something better to do I really don't appreciate this and I really think that she should get a job maybe at the veterinarian clinic or something else but she should not be around people with an attitude like this and I'm not the only one that has complained I'm just the only one that has let you know that have been complaints the store number is 8919 it's in Kankakee Illinois on 545 South Washington Street I know the manager Jamie and the old manager Jacob and the fellow employees and they were always so nice but with this new crew that's coming in doesn't look like a good fit

The store manager and all the employees have turned the around 100 percent the has been clean and all the employees have done an amazing job the only problem I have is the nasty district manager he never smile or and he doesn’t know how to talk to the employees he has run the new store manager off and she has brought that store back to life if I worked for somebody like him I would have cussed him out because he doesn’t know how to talk to his employees and does it in front of the customers they need to fire him and find someone who appreciate there workers store number 7465

Overall average experience!!!The services needs to be improved

I shopped in the Hillsboro Oregon Dollar Tree at 2165 SE TV Highway. There was only one cashier, with 8 people in the line, plus another 5 customers off to the side, behind the other EMPTY cash registers!! I stood and waited about 3 minutes, but the line never moved. The lone cashier never looked up to see how long the line was. I had to walk up to this cashier to tell him that their were 8 people in line behind me plus 5 more behind ALL of the other EMPTY cash registers, and asked if he could please page for a second cashier. He paged for a back up cashier. No one came up to ring on the cash register! The cashier did not even bother to notice that no other cashier came to help. 5 minutes later two other employees walked out by the cash registers, but neither one of them bothered to look up to see what was now over 15 people waiting for a second cashier to open up a second cash register! And neither one of them bothered to call out to the large crowd of customers that they could come over to their cash register to be rung up! They continued to look down, not making any eye contact with customers, at all! I waited another few minutes, and then I finally gave up and left the store - leaving the merchandise in my shopping cart behind! I have shopped at this store before, and they FREQUENTLY have 8 to 10 customers in line with only one cashier. I will not be shopping in this location anymore! This does not happen at the other locations.

21330 Kuykendahl, Spring, TX Dollar Tree was the most well-stocked and organized store. Tonight I stopped by for a few items and had to DIG through a plethora of debris to find at least one item. The aisles and shelves are in severe disarray and extremely void of product. Items were falling over onto the floors, resulting in the need to move about cautiously. The checkout process was beyond unprofessional. The sales associate was IGNORANT in her performance, placing the glass mugs in a bag without wrapping them individually. When I asked her to wrap them individually she huffed, set them aside still together in the bag and rang up the remainder of the items. She then wrapped them individually and neglected to rebag them. I had to ask for a bag to complete the process of securing the glass mugs. I waited for a total to be announced before I was able to ring out, so we stood there until she spoke my total. The other employee present was not trying to correct the associates oversight. Where do they hire these people who clearly DO NOT want the job.

I was shopping at the Dollar Tree that I visit the most, store #357 in Largo Florida. I spend a good deal on money every week in the store. I've never had an issue or problem with any of the managers or employees before this particular day. I believe it was Friday, May 2, 2025 at approximately 5pm, when I proceeded to do my normal shopping. I was filling the cart with my merchandise. All of a sudden, someone with a manager's badge (who I've never seen before), a woman who was much taller than me, maybe about 5'7" and white, approached me with a loud and threatening voice yelling, and saying I could not have a backpack in the store. I advised her that I was not a child and that I shopped there every week and never had a problem with my backpack and that it was not just a school backpack. It was a backpack purse for women that I purchased in the purse department at TJ Maxx. She argued that it was a backpack, and said I had to leave the bag upfront in the store. I told her I would not leave my wallet, keys and phone in the backpack in the front of the store. She advised that I had to do that. I responded by saying I would leave the store and not shop there. She was very threatening. I'm a senior citizen and I feared for my personal safety. I should've called the police. The woman was excessively loud and approached me in an extremely aggressive manner and came towards me to the point where I knew I should leave the store. I've never done anything wrong my entire life. I've never stolen anything and I certainly wouldn't be wearing a backpack and trying to put things in it while it was on my back. This woman should not be in management. She shouldn't even be an employee. She obviously has no skills in dealing with people. I have not visited the store since then because I do not feel safe. I've written to Dollar Store corporation and their customer service department online and they have never responded to me regarding this issue. Obviously the store has bad policies regarding customer service and hire bad people.in addition. I have never seen a posted policy inside or outside the store regarding a "no backpack" policy.

there were all kinds of stuff sitting waiting for someone to do th stocking, but no one was. But the worst was the bathroom. Does anyone there know how to clean? One of the most disgusting places. I tried to contact dollar tree and I am not searching for there address

For the last 2 months, most of the aisles on both sides are lined up with boxes of product, (Shawano Dollar Tree) Shelves are getting emptier and emptier!!! Isn’t that a safety hazard, for one thing? For another thing, the company has to be losing a lot of money by not having the product out for purchase. It wasn’t always like that. At the beginning of this year, this store was revamped. It looked awesome! However, I don’t know what happened but it gradually started going downhill. Now it’s gotten to the point of being a disgrace!!!!! Someone responsible needs to get in there and get it cleaned up again, PLEASE!

Excellent Customer Service Provided By Tye & Cashier Doris on Tuesday May 6th : Both Were Friendly, Professional & Fast / Efficient :) Thx A Mil Dollar Tree Store # 8029 Miami Gardens, Florida : Gracias : Respectfully, Angye Martinez

I have ordered on-line for delivery of 2 cases of shredded crinkle paper because they didn't have in store & it took 3 weeks for delivery. I placed an order on line for in-store pick-up on 4/21/25 because they didn't have an item in stock in the store & I thought in-store picp-up would be quicker but today is 5/6/25 and still nothing. Sad thing is they don't give refunds only in-store credit. If it's not in stock at the store I would advise not to order on-line because you won't receive it in a timely fashion. Better to buy from Amazon or oriental trading.

While shopping at Dollar Tree on 250 east 144Th street Bronx Ny 10451. I always shop at this store and must say the lady at the register Monica I believe her name is is very rude. This isn’t the first time she refused to cover some glass candles and preferred to call manager to void two Glass candles. She says push your items forward the register slider isn’t working. She always has an attitude. I’m a regular at this location. Is always something with her. They talk about customers they say rude things on the loud speaker. Is not only her maybe is okay for them to treat customers poorly. She chooses who she can talk bad to. I spend 51.99 this day. I’m saving the receipt as proof. 000019/05123

This store in Rocky Mount was filthy. It was so NASTY I wanted to wash the bottom of my shoes off. I took pictures it was so bad. On top of that....I had to ask if there were any other associates working. It's 10 people in line one clerk a youngman with a knit cap on. WHO HIRES THESE PEOPLE???? LAWDY I WISH I COULD FIGURE OUT HOW TO ADD THE PICTURES OF THE FLOOR. COME ON!!!!! US CUSTOMERS DESERVES A CLEAN STORE. THE MGR CLAIMED SOMEONE WAS COMING SATURDAY (tomorrow). It looked as if it had been a year since it was cleaned. It always goes back to management. Disgraceful.

I entered Dollar Tree April 21st 2025 around 10.00 am or a lil later, the customer line was quite long and the people were complaining. The cashier stated it was long because of one customer holding her up. I looked to my right a young lady was stocking I informed her the cashier needed help, she replied something in a sarcastic way and kept working. The next aisle I seen another worker and informed her the cashier needed help. She replied I'm not a cashier you need to speak with manager, The young lady bursted out and said I know, I said to her you should be helping her she said something in mumbling. I clearly said it's not my fault you don't want to work now she is saying things and cursing. She yelled out you want be buying anything today. She told the cashier she want be buying anything. I begin to walk out since I couldn't buy anything she still saying things and I as well. I asked for corporate office she yelled it out. I asked for it to be writing down. She said something. I said you very ignorant she said take your old ass own. Get the number how you get it. She said something in the manner that I responded outside. She said your old ass better have funeral arrangements. In all this she called the sheriff. The sheriff told the other crew she came off aggressive towards him but because she acknowledged she is the store manager. The trespassing will go forth. I visit the store once a week. Miss Michelle can vouch. I have never been a problem. It was a gesture for her Miss Motley to help her co worker. I'm not sure if the name is right. She said her name to me. Every action causes a reaction. I have been in management for over 25 years. Customer Service is the most important. I wrote corporate office no response, It seems the employees are overworked and frustrated, the store can be a hazard at times, boxes everywhere.

Clean well stocked store, friendly employees. Sales Associate "Judy" is the best. I always look for her line when she is working. She is friendly, pleasant, and so respectful to all customers. They are lucky to have her!

Store # 4882 Wilsonville, Oregon 97070

I left very dissatisfied from the dollar tree. I went to exchange two items snickers instant pudding because they were bad and the sales associate jeanine said she wasn't going to exchange them,
I showed her the items are closed not open and still said no. she even said any of the food I bought from the dollar tree that turns out to be rancid it wont be exchanged.
She said that's the dollar tree policy. if that's true that's a horrible policy. It's not my fault dollar tree sells bad food.I loved shopping at dollar tree but I'm going to shop elsewhere from now on.
I doubt people will keep shopping there when they found out about from social media about this return policy.

There is nothing given on this advertisement app it's complete sorry after serving at least 35 minutes ☹️.... And they expect you to buy this things or at least pay taxes cuz it's free bad joke!!