Great product and good price. Pre-sale help from customer support was outstanding. Step by step directions invaluable. Peeling off wrap from roofing sections and lining up the small nuts for sectio... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I disliked the time involved in ordering the parts. I disliked the delivery time and the misinformation about delivery. If on your website you had a detailed parts list, it would be helpful. Being a... Toon meer
Bedrijf heeft geantwoord
Domi has a large selection of top quality outdoor products. I've purchased a 10x12 Gazebo and a dual planter box bench. All exceptional products at a great price.
Bedrijf heeft geantwoord
No good instruction, it took hours before everything was put together. the door opens outward so new holes needed to be added to adjust awning. I think better measurement were needed because if the do... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Domi Outdoor Living
Geschreven door het bedrijf
Domi Outdoor Living-Upgrade Your Outdoor Life!
Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.
Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.
Our promise:From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.
VISIT OUR WEBSITE CONTACT US
Domi – Your Trusted Outdoor Space Partner
Geschreven door het bedrijf
- Several Outdoor Gazebo Options
- Not all outdoor gazebos are the same. Domi offers several sizes gazebo/pergola products. Better fit your different needs:)
- Fast & Reliable Fulfillment
- From warehouse to trailhead – express shipping, sturdy packaging, and real-time order tracking. The safe and fast delivery of packages is the top priority.
- Expert Setup Support
- Get video guides, illustrated manuals, or live chat assistance. Help address the confusion of installation for you throughout the process.
- After-sale service & Care Maintenance
- 5 years warranty against the frame and roof; 1 year warranty against the curtains and netting; Free replacements get within the warranty; Product maintenance suggestions
Our shipping promise&Cancel Policy
Free 24- hours shipping and 12 hours cancellation
Get free and fast shipping service after confirmation.
Free cancellation within 12 hours when it's placed, if the order has not shipped yet.
Contactgegevens
Verenigde Staten
- service@domioutdoorliving.com
- domioutdoorliving.com
Labor Day Sale- Up to $1300 off
4,2
Goed
297 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
love my lounger
had problems assembling the lounger i purchased but the service department was very helpful and courteous..they helped resolve the issue and im very thankful..
17 juni 2026
Antwoord van Domi Outdoor Living
Sorry for hearing that, our Customer Service Team has sent you an reply regarding a solution via email with service@domioutdoorliving.com this email address, you may check that and we can proceed with finding a solution that would meet your expectations:)
Out door shade.
The cauk that came with gazebo was all dried up. Both tubes. Must have been quite old. The curtain hooks I order came very quickly. I do love my gazebo though.
Very nice!!!
19 juni 2026
Antwoord van Domi Outdoor Living
Thank you for your honest feedback! We sincerely apologize for the dried-up caulk—that’s definitely not up to our standard. You may reach out to our support team via email address service@domioutdoorliving.com, and we’ll find a solution for you regarding this matter:)
So glad to hear the curtain hooks arrived quickly and, most importantly, that you’re loving your gazebo! That truly makes our day. 😊 Enjoy your outdoor space!
I wanted to order extra side tables…
I wanted to order extra side tables they were not in stock but Domi was able to make 2 and send them to me! Great customer service!
17 juni 2026
Antwoord van Domi Outdoor Living
Thank you so much for your kind words! We're so glad Domi could make it work for you. Going the extra mile for our customers is what we're all about. Enjoy your new side tables!
Material was damaged in the box and had…
Material was damaged in the box and had to be fixed onsite.
17 juni 2026
Antwoord van Domi Outdoor Living
Thank you for your report. We sincerely apologize for the damage upon arrival. We have reviewed our packaging protocols and will reinforce them to prevent recurrence.
You may send us the repair cost details and photos of the damage for our records via service@domioutdoorliving.com and we can proceed with the compensation processing. We want to make things right.
Not as great as I thought
Of course a wall mounted 8 foot high gazebo requires for someone to go on top in order to fasten it and sealed it to the wall but sadly the top panels do not hold much weight , they bend under my light weight so not sure how it’s going to handle 10” of heavy snow, and the heat penetrates through the metal panels
17 juni 2026
Antwoord van Domi Outdoor Living
Thank you for your feedback. We completely understand your concerns regarding weight capacity, snow load, and heat insulation.
Please note that our wall-mounted gazebo is designed primarily as a shade and light-weather shelter, not for heavy snow loads or frequent foot traffic on the roof. The top panels are engineered for structural integrity under normal use, but they are not rated to support standing weight during installation—we recommend using a stable ladder or scaffold and distributing pressure evenly across the frame, not the panels, when fastening.
For snow accumulation: we advise clearing snow promptly if it exceeds 4–6 inches, as 10 inches may exceed the design threshold. As for heat penetration, the metal panels are treated with a reflective coating to reduce solar gain, but they are not insulated; supplemental shading or a ceiling fan can help in hotter climates.
We continuously improve our products based on real-world use, and your input is invaluable. If you have further questions or need installation tips, pls don’t hesitate to reach out.
Love the gazebo but the installation…
Love the gazebo but the installation was tough. The clips at the end of the roof panels are useless and fell out as I was trying to place the panels. You need to wear gloves or your hands get cut up from the metal panels. Lastly, I had to drill the necessary holes because there were no holes where there should have been.
12 juli 2026
Review zonder uitnodiging
Antwoord van Domi Outdoor Living
Thank you for your honest feedback—we truly appreciate it. We’re glad you love the gazebo, and we sincerely apologize for the installation difficulties you experienced.
Your comments about the roof panel clips, sharp edges, and missing pre-drilled holes are extremely valuable. We’re already reviewing these issues with our production team to improve both product design and assembly instructions. In the meantime, we strongly recommend wearing gloves during installation (as noted in our manual), and we’re sorry that wasn’t clearer.
We would also like to clarify the purpose of the plastic clips used for installing roof panels. These clips are not without function; they are specifically designed to prevent water leakage from the roof panels.
We understand that installation may not always be straightforward and that the clips can occasionally fall out during the process. To address this, we generally recommend that customers use positioning tape to secure the clips in place during installation. Once the panels are fully installed, the tape can be removed. This approach simplifies the installation process and makes it easier to handle.
Thank you for helping us get better. We hope you enjoy your gazebo for years to come:)!
12x8 Three Door Sunroom
We ordered the 12x8 three door sunroom. Order arrived much quicker than the estimated window (a week sooner), which was both a blessing and a curse. It arrived via freight on a large, heavy pallet. We anchored it to a low deck that I built just for it. It is of high quality construction all around, much better than anything you would find at a chain store. Screens are durable, polycarbonate windows are a breeze to install/remove. You absolutely NEED at least two competent people to install this. The metal roof will prove to be the biggest PITA as far as installation goes (awkward). Overall we are very pleased with the purchase.
16 juni 2026
Antwoord van Domi Outdoor Living
Thank you for your detailed feedback! We’re thrilled to hear that you’re pleased with the quality and durability of your new sunroom. You’re right—the early delivery can be a surprise, but we’re glad it worked out.
Great tip on the two-person install and the roof challenge; we’ll make sure future customers are even better prepared. Enjoy your new space!
Very sturdy construction
Very sturdy construction. I was to believe that the curtain/netting came with this gazebo but there were none. Can I get ?
11 juni 2026
Antwoord van Domi Outdoor Living
Sorry, we checked the product that placed on your order, the one you purchased doesn't come with the curtains and netting. And we don't have the curtains and netting available in a model that you bought, sorry again for the inconvenience caused.
comfortable lounge chairs
The lounge chairs came and they were exactly what we expected. They're comfortable and look very nice around our pool.
14 juni 2026
Antwoord van Domi Outdoor Living
Thank you for your kind feedback! We're so glad the lounge chairs are a perfect fit for your pool area and meet your expectations. Enjoy them!
Antwoord van Domi Outdoor Living
Thank you so much! We're thrilled you loved the chairs — and even happier that the service hit the mark. Enjoy them!
We received damaged parts
We received damaged parts, but getting the replacement parts was quick and easy! We still need to install the gazebo but the parts seem like good quality.
21 juni 2026
Antwoord van Domi Outdoor Living
We have arranged the all replacement parts for you, you should have received the tracking info from our service team:)
Sorry again for this unexpected experience.
Great product
Packages came in timely manner. Got two packages delivered then the other two packages the next day all in good shape. If you follow the instructions it goes together with no problems. Just keep in mind it takes a good 8-10 hours to put together with two people
21 juni 2026
Antwoord van Domi Outdoor Living
Thank you for your thoughtful review! We’re so glad to hear that your packages arrived on time and in great condition. It’s also wonderful to know that the assembly instructions were clear and helpful. We truly appreciate you noting the build time—that’s realistic feedback that future customers will find valuable. Thanks again for choosing us, and enjoy your new purchase!
We love the look and style of this…
We love the look and style of this hardtop Gazebo. The only reason I did not give it a 5-star rating is because we are missing a side bracket and the top netting; to prevent bugs or birds from nesting, hook holes do NOT line up with the top Roof Cover.
The Outside Roof Cover and the Inside Roof Cover holes do line up perfectly.
I sent an email to service*domioutdoorliving.com requesting these parts be resent to me with pictures. But now they want me to create a video tape of the netting not lining up correctly.
19 juni 2026
Antwoord van Domi Outdoor Living
Thank you for sharing your feedback. We are glad you love the aesthetic of the gazebo, but we are truly sorry that you received it with missing parts and a frustrating alignment issue. We also deeply apologize that our request for a video felt like an extra burden—that is never our intention.
We ask for videos in complex situations because it gives our factory engineers a direct visual to analyze. This helps us diagnose whether a specific installation detail can fix the issue immediately, and it also guides our quality control team to improve our future production processes.
Our records show that we are currently awaiting your reply regarding the video. We sincerely hope you will continue communicating with us through email so we can support you, clarify these details, and get your missing parts sent out immediately. Your satisfaction is our top priority!
Good experience.
The experience was great, product went together fairly easy, but needed more than 2 people to install. Their was a hiccup in your delivery system. Their were 7 packages delivered, however they did not all arrive at the same time. I believe if you would have sent the 7 shipments thru the same portal they would have arrived together in one shipment. Thanks
13 juni 2026
Antwoord van Domi Outdoor Living
Hi! Thank you for the wonderful review. We’re so glad the assembly went smoothly for your team and that you are happy with the product!
We appreciate your honest feedback regarding the 7 packages arriving at different times. Due to the massive size and weight of these units, carriers often split the shipment during transit, which is always frustrating when you’re ready to build. We love your idea about unifying the delivery portal and are constantly working with our shipping carriers to make coordination tighter.
Thank you for your patience and for choosing us. Happy relaxing under your new structure!
Several roofing panels and one support…
Several roofing panels and one support beam arrived damaged.
20 juni 2026
Antwoord van Domi Outdoor Living
We sincerely apologize for the damaged items in your shipment. Our Customer Service Team has sent you an email regarding this matter, you may check that email first. We can find a solution for you:)
Your satisfaction is our priority, and we’ll work with our logistics partner to prevent this from happening again.
Exactly what I wanted.
The delivery came in 3 boxes which made it much easier to move. Assembly instructions were very clear and easy to follow. Everything lined up and fit perfectly.
20 juni 2026
Antwoord van Domi Outdoor Living
Thank you for your wonderful feedback! We’re so glad the 3-box packaging made delivery and handling easier for you.
It’s also great to hear that our assembly instructions and fit met your expectations—we put a lot of care into making sure every detail is right. Enjoy your new product, and don’t hesitate to reach out if you ever need support!
Well engineered product
Well engineered product. Most everything lined up and went together without much effort. Instructions could be more step by step, ordered and more detailed. Ran short on a few necessary fasteners. The caulk provided was problematic. No nozzle was provided so way too much sealant came out making a mess.
12 juni 2026
Antwoord van Domi Outdoor Living
Thank you for sharing your experience and for the compliment on our product's engineering! We also highly value your constructive feedback regarding the step-by-step instructions, fasteners, and the sealant nozzle.
Insights like yours are exactly how we refine our products. If you need any assistance or replacement parts regarding the missing hardware, please don't hesitate to email us at service@domioutdoorliving.com.
Enjoy your new outdoor addition!
Good website good prices quick shipping…
Good website good prices quick shipping product is good quality but could use angle braces in the back as in the front
12 juni 2026
Antwoord van Domi Outdoor Living
Hi! Thank you for the fantastic review! We're so glad to know that the smooth ordering process, fast delivery, and overall quality met your expectations.
Thank you also for pointing out the design detail about the angle braces. We love hearing how our customers interact with our structures, and your idea for symmetry and added support in the back is excellent. We are constantly updating our iterations based on user insights, so thank you for helping us grow. Wishing you many beautiful, relaxing days in your outdoor space!
Surprised Delivery
Surprised the delivery was so Fast! I have owned my Pergola for two years. Last winter was harsh my Cover worked perfectly. I appreciate your products and will continue to use only Domi.
12 juni 2026
Antwoord van Domi Outdoor Living
Thank you for this wonderful review and for your deep trust in our brand. We are delighted that after two years of ownership, your pergola and winter cover are still performing perfectly, even through the harshest winter weather.
We are also glad our speedy delivery left a great impression. Your commitment to choosing only Domi Outdoor Living means the world to everyone on our team. Thank you for your incredible loyalty, and please let us know whenever you need anything in the future!
Antwoord van Domi Outdoor Living
Thank you so much for the fantastic review! We are thrilled to hear that your new chair arrived quickly, was easy to assemble, and most importantly, is super comfortable and exactly as described. Providing both comfort and a seamless experience is what we live for. Enjoy your wonderful new seating spot!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.