I was a long term customer of Do Your Own (DYO). My most recent order was a failure. They created a shipping label, provided a tracking number and debited my bank for the cost of the product. The sh... Toon meer
Bedrijf heeft geantwoord
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I was a long term customer of Do Your Own (DYO). My most recent order was a failure. They created a shipping label, provided a tracking number and debited my bank for the cost of the product. The sh... Toon meer
Bedrijf heeft geantwoord
Another Online Shady Business Strikes Again! Order #20285933 I was *Stupid Enough* to order *Bait Traps from this Online Scam Company, and Instead we receive a box of plastic trays! LOL When we... Toon meer
Bedrijf heeft geantwoord
Purchased Yellow jacket bluegrass seed. Applied seed properly, watered twice daily, even had 2 average rain events during the germination window. Its been 45 days since the seed went down, not... Toon meer
I have been using domyown pest control for many years to buy products for my yard. I have never had a problem with finding what I need or delivery. Today I had to cancel an order for a product that I... Toon meer
Communications Drive 4260, 30093, Norcross, Verenigde Staten
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Want to give them 0 stars. Bought prodiamine, an herbicide in granular/powder form. Package arrive in evening and I brought into to the house and set it in the entryway. Long story short: there was yellow powder on my hands, the floor and outside the front door. At first it wasn't noticed and I touched my face. There were no holes or damage to the shipping box but there was a puncture hole in the plastic container. It and the inside of the box were covered in yellow prodiamine. It had leaked out at the box's corners and underside wherever tape didn't seal. After sending photos and a description of the damaged container, they indicate they would send a replacement. They never did and ghosted me, not responding to my emails or phone messages. I don't know how the hole was created but it had to have happened before sealing the box for shipment. Everyone handling the box during shipment also had to have gotten prodiamine on then. There are lots of options for buying pesticides of all sorts. Give domyown.com a pass, you won't be sorry.
They claim to have fast free shipping. I ordered my product on June 6 and received it on June 19th. How is that considered to be fast?
I see many others had problems, but I bought 100 Trapper Monitor/Insect Trap TM2600 from DoMyOwn.com and they arrived on time with no problems.
Pat
Bought their expensive weed control product called RM 43… $50 for a quart of this stuff and it is worthless. Don't waste your money I actually think it made the weeds grow better
I’d give these fools zero stars, if possible. I’ve ordered from them a few times, and there is always an issue with shipping. I’ve been told my items were deliver, they never showed up. This last order wa made 2 weeks prior to needing the item, to be safe. After tracking the item I saw it glass sat at the PO in a couple small towns over for a week. I called the company, the young lady that answers the phone is too concerned with sounding cute to actually find out why it was sitting still. I called the PO and was told it was shipped back to a different PO in a different state and had no idea why. This company had no idea and didn’t really care. I’ll never spend another dime with this company.
Ordered a gallon of foamer, usps lost it and domyown.com told me to wait weeks just in case it shows up before they will reship it, so i did, still nothing.
Finally when they reluctantly said they would reship they told me it was on backorder and would be a few more weeks. No refund, no apology, just 'deal with it'.
SPAM mongers. I bought from them once and carefully selected not to be on their marketing emails. Yet here I am getting email after email, this mornings emails want me to help their marketing team by writing fake reviews for them.
WORSE PLACE. DONOT TRUST them. DONOT BUY Anything from them. They ship wrong chemical you ordered and missing items. THEY DONOT REPLACE and try to force you buy more. I bought Carpenter Bee chemical from them. I called them first. Their so called expert suggested to buy DeltaDust. On their website has no indication for it. on their video they have something totally different. Then they send me a wrong chemcial for Bed bug. They also didnot send me the Dust Hander which I paid for. I called them several times. After months of waiting. I called again and now they claim they have no record of phone calls and told to BUY another duster hander. THESE PEOPLE LIE AND CHEAT ON YOU TO MAKE MONEY AND THEY WILL INTENTIONALLY DONOT SEND ALL CHEMICALS AND ITEMS TO FORCE YOU TO BUY MORE. DONOT TRUST THEM> DONOT BUY.
I've ordered successfully from them in the past. But I just found out the hard way they let you order items not in stock. So if you need something right away I would order elsewhere. They won't even let you cancel your order. Pretty crappy on their part
I'll have to agree with the other negative comments. DIY can't get a simple order right. Ordered 24 glue boards, got 6 loose ones in a large box. Called, they sent 6 more loose ones in a large box. Operator state they cant open a box to send less than whats in the box. Looks like they did just that anyway, twice. Said they would send me 12 and credit me back for the missing 6. Got the credit but not the 12. Confused yet? Where's the other 12? God only knows. The operator was zero help. She went as far as saying I have 18, no dear, as of now I only have 12. They said theyll ship the remainder, I bet I get 6 more loose ones. If the remaining order is not here soon I'll call PayPal and get my money back. I don't even think this company has a customer service office rather a handful of work from home moms who use a pre-written script. Even if DIY reads this review they dont care. I dont want an apology, I want my order. I'm so done whith these people.
Update: on 6/10/24 I received, you guessed it, 6 more loose ones. So they can open a box and send partials? Got credited back for the other missing 6. Three separate partial shipments cost them just as much as my original order. Hope they read this and have a good laugh on their lunch break.
Several of the products I ordered were used/opened. I’m not even sure if what’s in the bottles is what should be in there since they were unsealed. One of the aerosol cans was completely empty also.
Terrible company to work with. They are all about profit and overprice for quite a few items, please don't fall for their scams. I shop for products (without needing a contractor account) and normally can find products $20-$50 cheaper than this place offers. Their price match policy doesn't apply when you ask (because of "Profit Margins" again).
We fell for this Scam when we ordered from them about six months ago (Termidor SC) to do a preventative barrier and the bottle leaked in shipping - they refused to even respond to requests for a new bottle. Please if you can avoid them I would recommend it.
Shop here if you'd like to pay full price for opened products. Seriously though, it's a terrible place, steer clear! I bought a 50 lb bag of pre emergent. And they shipped me a 46 lb bag that had been cut open and taped shut (not damaged in transit, it was clearly damaged and "fixed" before they shipped it). It clearly wasn't an accident since they taped it shut, so they knew it had been opened and lost contents, and the tape job was badly done so it lost more in transit. When I complained, they split the cost of the lost product with me... "For my inconvenience"... really!? What a shady place and such terrible customer service. I'll be shopping elsewhere moving forward and suggest doing the same.
I placed an order that totaled 212.95 only to receive an email stating that they've canceled my order. Then I receive a phone call stating that they needed to "charge more money". This seems very shady since the purchase was already charged to my credit card. The representative that called had screaming children and barking dogs in the background and was not very professional. I will take my business elsewhere.
They blame slow shipping on the shipping company, but it's been a week since my order and they haven't even pulled it yet. They don't like to give refunds, so I'll just have to wait however many weeks or months it takes them to do their job.
I asked my pest control guy what products he was using and then looked up the products I'm using today. I've ordered from these guys multiple times for the last 18 months. I'm always pleased with how quickly I receive the products. Pricing is always great and the quality of the products is spot on. I get the same chemicals to treat my home as the pros use and I do it for a fraction of the cost.
Commercial strength products, must better than stuff at Home Depot or Lowe's.
It's like DIYPestControl but it seems to be a lot less popular. Has better prices on smaller quantities.
Made my first order recently. Used both sites now. They seem similar.
Never received the product. Like many other reviewers my package was damaged during shipment and stated so on the Fed Ex site. When I first noticed the exception and contacted domyown they acted like it was no biggie and told me just to wait so I waited a week, then contacted again. So instead of them contacting me and saying, we've shipped your replacement product, I have to go to them and request a refund for a damaged package that Fed Ex refused to deliver. I was asked if I'd like them to ship another, nah just give me a refund, had to use the local pest guy more.
DO NOT purchase product from this company. The products don't work. I purchased 120 pcs DEKKO bate for Silverfish and was told this is not enough for to clear the Silverfish from the apartment
There is not even one bite mark on the bates.
I was asked to retrieve packaging to give them the data code of the product and the package didn't have date code
I was told this was because the package was packed by hand not a machine
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