Doorway To Value Reviews 

Great customer service at Doorway To Value in Chorley.

A huge thank you to Kelly Langton, who was brilliant today. She gave us friendly, honest advice without a pushy sales approach, was extremely helpful throughout, and gave us a good deal too!

Thank you, Kelly!

The staff at Doorway To Value have the knack of making you feel relaxed when choosing your purchase. Without pressurising us in any way,Jason gave us all the Specification information we needed to understand, explained all the options and left it to us to consider and decide the breakdown of our order. Overall it was a real pleasure to visit the Showroom, and this will be our third major order with the company.

We had a good experience when looking for a new corner sofa. We were well looked after by David Thomson who even made us coffee for while we were browsing. He was very helpful when we made our purchase.

I called in to make a decision about a settee. I’d had some issues ordering swatch samples and I’d had email contact with Dawn who had resolved my issue quickly. In the store Dawn showed me all the options for upholstery whilst giving me time and space to make a decision. She was extremely helpful and professional and it was such an easy ordering process. It was also nice to have a female sales assistant in a large furniture retail store. Thank you Dawn!

Karolina was extremely courteous and able to answer all our questions. She also gave my wife and I space to do a good survey of the item we were interested in before she approached us to offer assistance.

Peter was excellent from the minute we stepped through the door. He is extremely helpful and welcoming. He assisted us from the start to the finish of our shopping experience and was very knowledgeable regarding any questions we had. We would highly recommend doorway to value and in particular, Peter. We will definitely be returning for any other purchases we may need in the future.

Karolina was very knowledgeable about beds and firstly showed us beds that might be suitable. We always return to Doorway to Value and have bought so many items of furniture over the years. Karolina took her time with us and eventually showed us a bed that was most suitable including softness and comfort after we tried out many ourselves. She then discussed bases, drawer types and headboard types and colours. We were happy to then buy something that we felt was just what we needed.

We visited the store to look for specific pieces of furniture. There was no high pressure selling and you were given the time and space to browse.
When we were ready to ask questions David came over and answered all the queries. We ordered our lovely new furniture there and then.

Highly recommend using Doorway to Value.
Lovely showroom, competitive prices, great selection.
We went in looking for a mattress and ottoman bed frame and didn't really have a clue. We were helped by Karolina. She is an asset to the company, so polite and helpful and a pleasure to deal with. Since making the order she has regularly emailed me keeping me upto date with the arrival.
Id also like to mention the lady who was working on the main reception today 4/10/26 when we came to pay the balance. She was very polite, professional and helpful too. (Sorry I didn't get her name).
Good customer care/service and communication is a rarity nowadays but this company shows exactly how it should be done.
I can't wait to get my new bed and ill definitely use this company in the future and recommend to our friends and family. Thanks

Ordered our new mattress with Karolina. Extremely helpful and very informative.

Karolina was wonderful and extremely helpful to us when we bought our mattress and bed frame. She was attentive without feeling pushy, explained everything clearly and was cheery and kind. Would recommend here completely - especially when there’s a sale on. Such good value.

Karolina has been so helpful and efficient from the first time we spoke to her in store. She has gone out of her way to communicate re our enquiries and orders.
Thank you Karolina.

We’ve now dealt with Kelly at Doorway to Value for two separate purchases and the service has been excellent on both occasions. Kelly is knowledgeable, helpful and informative without ever being pushy.

Their prices are very competitive compared with a nearby store in Preston, and it’s genuinely a pleasure to visit somewhere where you’re not immediately pounced on! Friendly, professional service exactly as it should be. Highly recommend.

Dawn was so helpful and friendly during our first ever trip to Doorway to Value. She greeted us as we arrived and made us feel welcome and at ease. She explained where everything was and assisted us with our requests, she even pointed out a little cafe close by as we had had a long journey and wanted a bite to eat.
Dawn gave us help and advice and made choosing our dream sofa a breeze.
I would
Highly recommend Doorway to Value and especially deal with Dawn.
I look forward to receiving our new sofas in the coming weeks.

Purchased a new Sofa Suite today, Dawn was fabulous at Doorway to Value. She explained all the options and provided excellent customer service. Highly recommend and would purchase again.

The service I received when I purchased my original sofa from Ian Parr was excellent - so I came back to him for my next purchase! He makes things simple, offers good suggestions and has patience so I didn’t fe rushed to decide. Quick snd efficient at the admin too and a thoroughly nice chap to deal with. Have recommended to many friends already.

Peter Williams at Doorway to Value was very helpful with both choosing the right furniture for us then completing the order.
I would recommend him to anyone.

Recently paid a visit to Doorway to Value to buy a new sofa. It was an easy process and the Sales Executive, David Thomson was extremely helpful. There was no pressure. He was very knowledgeable in relation to the sofa we were buying. We would highly recommend buying from this company.

David Thompson looked after us very well and was knowledgable and professional

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Today we visited Doorway to Value in Whittle-le-Woods to choose our new Chesterfield suite, and we were lucky enough to have Peter help us.

From the moment we arrived the staff downstairs were very helpful in showing us upstairs to the department where Peter was incredibly helpful, friendly and knowledgeable. His product knowledge was fantastic, and he took the time to explain all the different options without ever making us feel pressured or rushed. He really listened to what we wanted and offered great advice, and was patient as we had our little dog with us which I might add was welcomed in just as much as us! This made choosing our suite so much easier.

Peter’s helpfulness, patience and genuine enthusiasm for what he does really stood out. He made the whole experience enjoyable and gave us complete confidence in our choice.

We’re absolutely delighted with our choice of Chesterfield suite and would highly recommend Peter and Doorway to Value to anyone looking for great quality, excellent service and someone who genuinely cares about helping you find the right furniture.

Thank you, Peter, for all your help! ⭐⭐⭐⭐⭐