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Beoordeeld met 5 van de 5 sterren

Since 2021, the economy has been horrible, and I have been struggling ever since. Many companies have started charging fees to pay bills, and doxo is a safe, reliable, and dependable alternative to m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very friendly outgoing & willing to help get my issue taken care of in a timely manner. Tonya was very efficient making sure everything was correct and completed. Thank you Tonya you made this trans... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible scam - they made it appear they were the payment portal for a medical group I was trying to pay online. There was a fee which should have been a red flag but in today’s economy more providers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Criminal operation. Found out they have been taking $5.99 per month since December 2025 from my account because my wife clicked the wrong setting on a payment for a one-time dental bill. At first... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. ook in
  3. Softwarebedrijf

Geschreven door het bedrijf

Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill. doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

769 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(769)

32 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The site is easy to navigate

It's easy to use and I like getting email notices.

8 augustus 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Norman,

We’re so happy to hear you find doxo easy to use and that the email notices help you stay on top of your bills—thank you for the kind feedback! With doxo, you can keep all your bills organized in one place and manage your reminders anytime here: https://www.doxo.com/u/bills

Sincerely,

doxo User Support

Beoordeeld met 4 van de 5 sterren

Paying

Easy and convenient . Too expensive though.

28 juli 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Donna,

We’re glad to hear you find doxo easy and convenient—thank you for sharing your feedback! We also want to make sure you know that doxo offers a free way to pay when you use your linked bank account. This way, you can take advantage of all the convenience of doxo without any added cost. You can learn more about FREE bill payments here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/

Sincerely,

doxo User Support

Beoordeeld met 5 van de 5 sterren

Simple and Easy

It is so easy to use. I just put in the amount I need to pay and I don't have to worry about it any more. I know it's going to be paid. Simple and easy as that. M Ashmore

4 augustus 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi there,

We love hearing this—thank you for sharing! Knowing your bills are paid securely and on time is exactly what doxo is all about. We’re glad the process feels simple and stress-free for you. doxo has helped over 10 million people break free from the bill burden, protect financial health, and accomplish financial goals. You can also manage all your billers and reminders anytime here: https://www.doxo.com/u/bills

Sincerely,
doxo User Support

Beoordeeld met 5 van de 5 sterren

Doxo is excellent

Doxo is excellent, I’ve used their services for a few years and it’s safe, secure easy and fast. I will always use them and upgrade when I can. It’s a relief to pay bills in mere seconds!

22 augustus 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Joyce,

Thank you so much for your loyalty and kind words! We’re thrilled to hear that doxo has been a safe, secure, and easy way for you to manage bills over the years. Making bill pay quick and worry-free is exactly what we aim for, and it’s wonderful to know it’s been such a relief for you. You can always manage and customize your billers anytime here: https://www.doxo.com/u/bills

Sincerely,
doxo User Support

Beoordeeld met 5 van de 5 sterren

It was easy and quick

It was easy and quick. It also was clear as to how much I needed to pay

22 augustus 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Anna,

We’re so glad to hear that doxo made paying your bill easy and quick! It’s great to know the payment amount was clear and straightforward. doxo also provides a FREE way to pay any bill: simply link your bank account to your doxo Wallet to activate FREE payments to any of your billers. You can connect to your wallet here: https://www.doxo.com/u/wallet

Sincerely,
doxo User Support

Beoordeeld met 5 van de 5 sterren

Saves on stamps

Saves on stamps

14 augustus 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Madeline,

We’re glad to hear doxo is helping you save on stamps! Paying your bills online is fast, secure, and convenient—plus, it keeps everything organized in one place. You can manage your billers anytime here: https://www.doxo.com/u/bills

Sincerely,
doxo User Support

Beoordeeld met 1 van de 5 sterren

Sneaky Rip-Off

As I usually pay the invoice online with a credit card, when I received
a "friendly reminder" invoice from DOXO I assumed they were your regular
subscription service.

I received a renewal notice for my Travel & Leisure subscription and paid my bill on my BofA credit card (just as I would have anyway).

Imagine my surprise this month to find that there were 2 "cash advance" charges on my credit card. I have never, ever, made a cash advance.

Not only was I charged $1.59 transaction fee and $0.19 interest, when I researched the DOXO invoice there was an additional $3.99 payment delivery fee by doxo. Why should I have to pay an additional $5.77 for paying by credit card as I have done for years with my T&L subscription?

There was not any mention on the payment page that I should expect any of these extra charges OR that I was signing up for "membership".

Most consumers would not check their credit card for the upcharge of $5.77since it's such a small amount; I would never have checked except
for the cash advance notices on my credit card.

What a sneaky rip-off.

22 juli 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Debra,

We appreciate you taking a moment to share your experience with doxo. We're sorry to hear that your credit card issuer treated the payment as a cash advance — that shouldn’t have happened. Payments made through doxo are not intended to be processed as cash advances, and we understand how frustrating it can be to encounter unexpected fees. We’re glad you connected with our Support team about this.

As a reminder, doxo also offers a free payment option by linking your bank account to your doxo Wallet. You can set that up here: https://www.doxo.com/u/wallet

If you’d like to continue the conversation or need assistance in the future, feel free to reach out to our support team anytime: https://www.doxo.com/w/about/contact/

Sincerely,
doxo Support

Beoordeeld met 5 van de 5 sterren

Easy

Easy. User friendly. Reliable

14 juli 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Linda,

We’re thrilled to hear that you find doxo easy to use—thank you for sharing your positive feedback!

With doxo, you can manage all your bills in one convenient place, keep track of due dates, and monitor payments. You can also log in to doxoBILLS to view and manage your bill list anytime: https://www.doxo.com/u/bills.

We’re glad you’re part of the doxo community and hope you continue to enjoy the service. If there’s ever anything we can help with, please don’t hesitate to reach out!

Sincerely,
doxo Support

Beoordeeld met 5 van de 5 sterren

Ease of payment

8 augustus 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Lucille,

We’re so glad to hear that doxo has been easy for you to use—thank you for sharing your positive review!

doxo has helped over 10 million people break free from the bill burden, protect financial health, and accomplish financial goals. All of us at doxo are so happy you found a convenient, secure way to pay your bills for FREE. Remember, you can always visit doxoBILLS to add or manage your billers here: https://www.doxo.com/u/bills

We appreciate you being part of the doxo community and look forward to continuing to make bill pay simple for you. If you ever need assistance, we’re always happy to help!

Sincerely,
doxo Support

Beoordeeld met 5 van de 5 sterren

Its simple!

2 augustus 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Thank you so much for the great review! We’re thrilled to hear that using doxo is quick and easy - that’s exactly what we aim for.
With over 120,000 billers across several different service categories, you can manage all your bills in one secure place. You can always visit doxoBILLS to update or manage your billers here: https://www.doxo.com/u/bills

Beoordeeld met 5 van de 5 sterren

Doxo is great!

I love Doxo since this is the only online payment for Mountaineer Gas. I also use Doxo for Huntington Sanitary!

22 juli 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Terri,

We’re so glad to hear you’re enjoying doxo! It’s great that you’re able to pay both your Mountaineer Gas and Huntington Sanitary bills through the service.

With doxo, you can keep all your bills organized in one place, stay on top of due dates, and track your payments with ease. To manage your list of bills, simply log in to doxoBILLS here: https://www.doxo.com/u/bills.

Thank you for being part of the doxo community—we’re happy to make bill pay simple and convenient for you!

Sincerely,
doxo Support

Beoordeeld met 4 van de 5 sterren

Other than the MGC bill showing I don't…

Other than the MGC bill showing I don't owe anything but doxo charges/pays my bill, I really do like the service. I have now added my electric, water, and sanitary bill to the service.

29 juni 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Shirley,

Thank you for sharing your experience! We’re glad to hear you enjoy using doxo and have added your electric, water, and sanitary bills—it’s great to have everything managed in one place.

With doxo, you can keep all your bills organized in one place, stay on top of due dates, and track your payments with ease. To manage your bill list, simply log in to doxoBILLS here: https://www.doxo.com/u/bills.

Regarding your MGC bill, we’d be happy to take a closer look and make sure everything is accurate. Our User Support team is here to help: https://www.doxo.com/w/about/contact/

We appreciate you being part of the doxo community and look forward to continuing to make bill pay simple and convenient for you!

Sincerely,
doxo Support

Beoordeeld met 1 van de 5 sterren

Doxo may be a scam, I'm thinking

Doxo charged me 8.23 for a 200.00 payment on my credit card. It was put in as a cash advance, which no one on earth would have anticipated, thus I was charge 16.00 in advance fees. Trust pilot and the internet reviews do not seem to capture the same picture of this company. I think they are a scam operation.

16 juli 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Dang, We're very sorry to hear that your credit card company charged a cash advance fee — that should not have happened. Payments made through doxo should not be considered a cash advance. We understand how frustrating unexpected fees can be.

We are glad you reached out to our Support team. Our team received the requested information today and will move forward with the resolution discussed.

Just so you know, doxo also provides a FREE way to pay any bill by linking your bank account to your doxo Wallet. You can connect to your wallet using this link: https://www.doxo.com/u/wallet

If you'd like to discuss this further or need help navigating the issue, our support team is here to help: https://www.doxo.com/w/about/contact/

Sincerely,
doxo Support

Beoordeeld met 5 van de 5 sterren

Make sure it get paid when you make the…

Make sure it get paid when you make the payment

3 juli 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Carrina,

Thank you so much for the great review! We’re thrilled to hear that doxo is helping you stay on top of your bills - that’s exactly what we aim for.
With over 120,000 billers across several different service categories, you can manage all your bills in one secure place. You can always visit doxoBILLS to update or manage your billers here: https://www.doxo.com/u/bills

Sincerely,
doxo Support

Beoordeeld met 5 van de 5 sterren

I can trust my payments are made and im…

I can trust my payments are made and im notified before payment. One less headache to deal with.

10 juli 2025
Review zonder uitnodiging
Logo doxo

Antwoord van doxo

Hi Sherry,

Thank you so much for the positive feedback! Peace of mind is truly priceless. All of us at doxo are so happy you found an easy, secure way to pay your bills for FREE. Remember, you can always visit doxoBILLS to add or manage your billers here: https://www.doxo.com/u/bills

Sincerely,
doxo Support

Beoordeeld met 5 van de 5 sterren

Very easy to pay bills

Very easy to pay bills. Gives you your history of previous payments. Used for the past 3-4 years. No problems go to one site to pay my bills

12 juni 2025
Review zonder uitnodiging

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