Reached out to Nick valuation very honest professional and very kind. Thank you. Would highly recommend this jewellers.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After a renovation mishap I had my engagement ring redesigned at the Brookvale store, under the care, guidance & support of Manon. From the moment I walked into the store I knew I was in the right han... Toon meer
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As long time customers, my husband and I recently reached out to Nick from Dracakis to purchase a couple of items for my 60th Birthday present. We have always found him more than helpful each tim... Toon meer
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Reception & service given to two elderly folk with a relatively minor repair item was absolutely top class. The finished product, and fitting, made us immensely happy. There is no doubt any further ne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dracakis not only ensures that they are the best jewellers in Australia, but also ensure all jewellers employed by Dracakis are at the top of the industry. Dracakis jewellery pieces are designed and created, on our premises, in the Dracakis workshops. Each unique piece is hand-made to the highest standard before receiving the Dracakis hallmark. We source the finest quality precious metals, diamonds and gemstones from all over the world, making it impossible to be compared. Dracakis have been the finalists and winners of numerous industry and business awards since opening the family business. Family members travel frequently to ensure Dracakis are keeping abreast of the industry’s technical advancements and latest trends. Dracakis are one of only a few Australian distributors of the famous Hearts On Fire diamonds, which is the designer of the most perfectly cut diamond in the world. Dracakis are a genuine family business with two generations of jewellers determined to provide you with the most exquisite jewellery in the world.
Contactgegevens
567 Military Road, 2088, Sydney, Australië
- +61299694152
- hello@dracakis.com.au
- dracakis.com.au
5,0
Uitstekend
527 reviews
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LOVELY PEARL EARRINGS.
I like pearls & Dracakis have a good selection. the staff are friendly & welcoming, & most helpful. I am very pleased with my purchase of pearl earrings.
Thank you Dracakis.
19 november 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Christine, Thank you for this great review. We're very happy to hear you like our selection of pearl jewellery and that that wonderful pair of pearl earrings found a loving home. We hope to see you again soon.
I find the staff to be very helpful.
19 november 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hi Helen, thank you for taking the time to leave us this great review. We look forward to your next visit.
Excellent service
Excellent service. Very trustworthy. Beautiful stock in there beautiful store. I would highly recommend using them for your next purchase
19 november 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Tanya, Thank you for taking the time to leave this great review. It's great to hear your comments as we work hard to provide the best service and products. We look forward to seeing you again soon.
Not very courageous.
19 november 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hi James, Thank you for taking the time to leave us a review, we appreciate your feedback. We apologise that you did not experience the customer service we encourage all staff members to provide. The staff member that served has since moved on from Dracakis Jewellers. We hope you will come back so we may show you the level of service that is expected.
long delay in meeting order contrived…
long delay in meeting order contrived excuses then opting out altogether.
19 november 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hi John, Firstly Thank you for providing your feedback we appreciate it good or bad. We're extremely sorry you had a negative experience. Often is the case with insurance companies mediating between you the client and us the supplier things take a little longer than we wish they would. Please be assured we tried everything we possibly could to process this claim for you but unfortunately it just wasn't possible. We hope this has now been resolved and you have replaced the bangle.
Kept us informed of the repairs needed…
Kept us informed of the repairs needed on my rings, was honest when there was an issue with the rings. Great service.
1 oktober 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hi Caroline, Thank you for this great review. We like to keep our customers updated during the process to build a good relationship. We look forward to your next visit :)
fantastic service (again)
fantastic service (again), wouldn't trust anyone else.
28 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Jim, Thank you for taking the time to leave a review. It's always a pleasure to serve you and we hope to do so many more times in the future.
Amazing service
Amazing service! The Dracakis brothers are awesome, make sure they are your first stop in Sydney!
28 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Brianna, Thank you for this great review. We look forward to your next visit.
Well done Dracakis!
We ordered a beautiful diamond bangle. We were very impressed with the service. Birgitte was so lovely to deal with and she had a very good understanding of what style would suit. She was also very knowledgeable on diamonds. We would highly recommend Dracakis.
21 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Caroline, Thank you for this fantastic review. We will pass on your comments to Birgette, We know she will be very happy to hear of your joy. We look forward to seeing you again soon.
Fantastic client service
Fantastic client service. Very knowledgeable and helpful staff
21 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Judith, Thank you for taking the time to leave us a review. We're happy to hear you enjoyed the service and found the staff knowledgeable and helpful. We look forward to providing you the same service again soon.
What an amazing experience
What an amazing experience, from the moment I arrived to the moment I picked up my sparkling ring! The staff here are great!!!
20 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hi John, Thank you so much for your review. It was an absolute pleasure to make that custom ring for you! We look forward to seeing you again in the future.
Good service
19 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Irene, Thank you for taking the time to leave this review. We look forward to seeing you again soon.
Stunningly beautiful range and…
Stunningly beautiful range and knowledgeable, friendly staff and owners. Have purchased multiple pieces and will continue to return as regularly as possible. Highly recommended.
18 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Ben, Thank you for this fantastic review. We pride ourselves on our friendly professional approach to customer service so it's great to see this is bringing you back. We look forward to your next visit.
We have always enjoyed the service and…
We have always enjoyed the service and the products are first class otherwise we wouldn’t return to the store.
18 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Geoffrey, Thank you for taking the time to leave this great review. It's great to hear our service and selection of products keeps you coming back. We look forward to your next visit.
Trustworthy
Trustworthy: I've been dealing with the Dracakis family for as long as I can remember more than thirty years anyway. Always fair, always great jewellery and friendly, reliable service.
18 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Greg, Thank you for your great review. Our aim is to build long lasting relationships with our customers. It's been an absolute pleasure having you as part of the family for over 30 years and we hope for many, many more. Thank you as always and we look forward to your next visit.
My experience at Dracakis was…
My experience at Dracakis was excellent. The service was very professional and their knowledge of the diamonds and piece I was looking at exceptional.
I would recommend them to my friends.
18 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Neil, Thank you for this great review. Customer service and product knowledge are two things we pride ourselves on so it's great to hear we provided you the best. We hope to see you again in the near future.
Great service and follow up.
17 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Kathryn, Thank you for this great review. We always aim to provide the best possible service from start to finish so it's great to hear your feedback. We look forward to welcoming you again soon.
professional ,trustworthy
professional ,trustworthy, ........
16 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Ermin, Thank you for leaving this great review. Its great to hear your positive feedback. We look forward to your next visit.
Your Mosman store people are so…
Your Mosman store people are so beautiful I went into the store to have my watch battery put in they also polished my watch it has never been so shiny so many people looked after me when I was there. When I Left I said to my daughter imagine if I Was going in there to buy my wedding ring how much wonderful service I would receive and how many people would look after me.
15 september 2018
Review zonder uitnodiging
Antwoord van Dracakis Jewellers
Hello Cheryl, Thank you for taking the time to leave this great review. It's great to hear your feedback. All our customers are treated the same regardless of what they walk in the door for, big or small we value every single one the same. We look forward to providing you more great service again soon.
Antwoord van Dracakis Jewellers
Hello John, Thank you for your review. Great to hear you had a good experience in our store and we look forward to your next visit.
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