Have had multiple experiences with acquiring replacements of items in warranty. Every time I have been met with nothing but efficiency, kindness, and respect. They ask for a short clip of whats going... Toon meer
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Lees wat reviewers zeggen
⭐⭐⭐⭐⭐ Excellent product and an equally excellent support team. Really happy with Dr. Dabber, and it’s great knowing they stand behind their products. Customer support makes you feel valued and taken... Toon meer
Have had to contact customer service a few times over the years and have never been let down. They have maintained a high level of customer first service and continue to impress me. I have another dev... Toon meer
Great product but cracks in the housing unit to be considered cosmetic damage is wild considering I never dropped the unit .Most likely from heat because hosing was getting hot af..got a response em... Toon meer
Bedrijfsgegevens
Over Dr. Dabber
Geschreven door het bedrijf
Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.
As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.
The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.
-4 time winner of IBA Customer Service Department of The Year awards
-Customer Satisfaction Score (CSAT) 91% positive
-BBB accredited with A+ rating and 4.9/5 customer review rating
-4.9/5 Google review rating
-4.5/5 TrustPilot review rating
-4.7/5 live chat rating
-95% service level & an average 20 minute email response times during business hours.
Here at Dr. Dabber, we do not settle for anything but perfection!
Contactgegevens
89118, Las Vegas, Verenigde Staten
- info@drdabber.com
- drdabber.com
4,5
Uitstekend
10K reviews
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Heeft 89% van zijn negatieve reviews beantwoord
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I love my dr dabber
I love my dr dabber. Its hard to think of a complaint or even recommendation. Keep up the good work.
7 juli 2026
Fantastic customer service
Great product and fantastic customer warranty service! My Ghost II developed a battery issue after 9 months of daily use. I contacted Dr. Dabber about the problem and they diagnosed the issue and sent out a replacement the same day.
29 juli 2026
Huge Upgrade!!!
I like the fact that they got their heating temperatures more on point. I felt sometimes on older devices, certain mid temps would run hotter than it's supposed to but now the Switch Go got it dialed in.
29 juli 2026
Great product and I love how it hits…
Great product and I love how it hits like a real dab, Customer service is always amazing also
28 juli 2026
Amazing product, service second to none!
Amazing quality product with customer service that is second to none! I will never waste money on another brand again. Years of faithful service with daily heavy use and the best warranty in the industry. Easy to use, easy to clean, easy to get help when needed. It doesnt get better.
28 juli 2026
I would recommend to any experienced…
I would recommend to any experienced user. They honor and warranty their products and have the best customer service experience. I bought my switch back in 2021. They serviced it for free then replaced for free in 2026!!! Love this product would not go to any other competitors.
27 juli 2026
The customer service is 10 out of…
The customer service is 10 out of 10...Their products are well thought out, and they listen to their supporters.
27 juli 2026
Best electric rig on the market hands…
Best electric rig on the market hands down! Battery charges fast and lasts a long time. Easy to take anywhere. Just have to keep it clean, after each dab.
27 juli 2026
Great Reputable Company
Always a great experience. Items purchased arrived on time and are always as advertised and functional. Excellent packaging and customer service.
27 juli 2026
Me gusta la calidad
Me gusta la calidad, la innovación y el trato que tienen con el cliente
23 juli 2026
Great quality material definitely felt…
Great quality material definitely felt positive with my purchase after receiving. And customer service is really great they forgot something in my preset and instantly sent another one out.
24 juli 2026
I appreciate you all…
I really appreciate you all and you do the best you can do when it comes to putting products out for adults of all ages 🙏🏽💓 I love my switch2 and my Ghost! I'm working to get the Switch Go, and the upgraded sapphire inserts.
23 juli 2026
Ghost2 just hits way too harsh
Ghost2 just hits way too harsh. No matter what setting I use. It’s like there isn’t enough airflow or something and the vapor is always just too hot/harsh.
22 juli 2026
Antwoord van Dr. Dabber
Thank you for the feedback. Please shoot us an email and we will be happy to assist you with this.
Bon service
22 juli 2026
#1 e-rig on the market
Amazing e-rig! Over 1600 dabs in since April 2026 with Factory Glass/Joystick. Handles whatever I toss in it with ease,Quartz and Ti inserts offer great versatility. Not difficult to clean either which means less down time and more dab time 😎
21 juli 2026
They make the best dab rigs around and…
They make the best dab rigs around and have top notch customer service. I own almost their whole lineup and use them all for different occasions. You can't go wrong with Dr Dabber.
21 juli 2026
Amazing experience overall!
Amazing device, amazing service. Dr. Dabber has secured my business and earned my recommendation to friends. Cheers!
20 juli 2026
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