Have had multiple experiences with acquiring replacements of items in warranty. Every time I have been met with nothing but efficiency, kindness, and respect. They ask for a short clip of whats going... Toon meer
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⭐⭐⭐⭐⭐ Excellent product and an equally excellent support team. Really happy with Dr. Dabber, and it’s great knowing they stand behind their products. Customer support makes you feel valued and taken... Toon meer
Have had to contact customer service a few times over the years and have never been let down. They have maintained a high level of customer first service and continue to impress me. I have another dev... Toon meer
Great product but cracks in the housing unit to be considered cosmetic damage is wild considering I never dropped the unit .Most likely from heat because hosing was getting hot af..got a response em... Toon meer
Bedrijfsgegevens
Over Dr. Dabber
Geschreven door het bedrijf
Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.
As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.
The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.
-4 time winner of IBA Customer Service Department of The Year awards
-Customer Satisfaction Score (CSAT) 91% positive
-BBB accredited with A+ rating and 4.9/5 customer review rating
-4.9/5 Google review rating
-4.5/5 TrustPilot review rating
-4.7/5 live chat rating
-95% service level & an average 20 minute email response times during business hours.
Here at Dr. Dabber, we do not settle for anything but perfection!
Contactgegevens
89118, Las Vegas, Verenigde Staten
- info@drdabber.com
- drdabber.com
4,5
Uitstekend
10K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They were extremely accommodating
They were extremely accommodating, and the customer service was impeccable
20 juli 2026
Meet some team members at the DFO.
Meet some team members at the DFO.
Great customer service
Taught me how to properly use my device .
15 juli 2026
The versatility of functions thru the…
The versatility of functions thru the app is phenomenal!! I love the quartz banger that seems to help produce some great terp flavors.
I feel the amount of reclaim I end up with and how often the entire unit needs cleaned is a bit excessive. The battery life is not what I expected either, not by a long shot and I run my dabs a little below 500°.
The size is great for probability just dont go anywhere without global mops and rubbing alcohol in your kit.
18 juli 2026
This precision unit is the best device…
This precision unit is the best device I've ever used hands down.
17 juli 2026
dont get the dr dabber xs unless your a…
dont get the dr dabber xs unless your a first time dabber. #1. barely rips you need a huge dab to get high. #2. always randomly turns off when i heat it up, ill hold it for 3 seconds and just as its about to beep it turns off. #3. the battery life!! i get maybe 4 dabs and it’s halfway charged
17 juli 2026
Antwoord van Dr. Dabber
Thank you for the feedback. Please shoot us an email and we will be happy to assist you with this.
Dr. Dabber is awesome!!
Always great products, good deals and touch notch customer service! Highly recommended Dr. Dabber!!
16 juli 2026
One of my mats came in bent in my…
One of my mats came in bent in my mailbox and was a moodmat and you had a special mat sent with cardboard which I appreciate so much how I have the moodmat that is in perfect condition. Thanks
9 juli 2026
My experience
Was a puffco fan had 3 peak pros. Got into this brand and much better, just 2 weeks ago I had a problem with my device and they covered me with warranty. Super easy and fast. They have a fast easy response team via email. 100% satisfaction bigger dabs compared to to pro and also taste much better with glass instead of metal coil atomizers. Easier cleaning also. This is my opinion everyone got their own and this is my review experience. Dabbing since 2019
16 juli 2026
Innovative design and very effective…
Innovative design and very effective delivery of the enjoyable experience. A great package!
Battery life is a little short, but recharging is fast. The buttons are also easy to push in error while holding the unit to take a draught.
16 juli 2026
Had a great experience purchasing genericfrom…
Had a great experience purchasing from drdabber.com
11 juli 2026
Amazing e-rig
Amazing e-rig. The best on the market. I can comfortably say that as I have owned all the competition's flagship products. Keep it up DD! Word of mouth will sell your products.
14 juli 2026
I clean the banger after every use deep…
I clean the banger after every use deep clean after every two or three pulling the glass out cleaning the bother heating chamber, which is now all kicked with crap I bought 2 quarts banger was gonna buy the sapphire but know that it will be ruined so very unhappy with this product I’m gonna go back to an email
14 juli 2026
Antwoord van Dr. Dabber
Thank you for the feedback. Feel free to shoot us an email and we will be happy to assist you with this as best we can.
Dr dabber above the rest
Where to start. Not only my favorite head shop has every dr dabber product that I would need. But the customer service is amazing. They are the exact reason why I come back. I also work at a dispensary and tell my customers dr dabber has become the only company for a vaporizer for now on. I own the evo, ghost, and a switch 2. The switch go is next on the list. 10 out 10
14 juli 2026
You get what you pay for!
I absolutely love the Dr. Dabber Ghost 2, I've had it for about a month now, and I can say it's an amazing product it honestly compete a lot with the puffco in my opinion. say it's an amazing product it honestly competes a lot with the puff go in my opinion. My boyfriend has a Puffco and I will say we both agree that the "Dr" is saving lives, even when it says its low on battery it hits so many timessss
14 juli 2026
I love the dr.
I love dr. Dabbed best utility I've ever owned. Always the right temp.
22 augustus 2025
Amazing product.
14 juli 2026
I made the switch from puffco and I was…
I made the switch from puffco and I was blown away with the flavor profile on my rosin and how much it hits like a real rig. I love it and wouldn’t go back.
11 juli 2026
I love the glass replacement I bought
I love the glass replacement I bought. Was better than what I started with! So smooth!
12 juli 2026
One of my favorite rigs.
One of my favorite rigs.. Love this company and keep up the great work..
27 december 2025
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