I am a strong supporter of usibg technology. I am sure that by using this technoly the NHS will save millions on postage costs and time. The post is not as reliable as it used to be! Most people with... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I’m really impressed with the new NHS DrDoctor app. It’s clearly been designed with the patient in mind, providing a seamless experience and the freedom to manage my regular services directly. It feel... Toon meer
Bedrijf heeft geantwoord
Alwsys available. Their contacts can always make meeting times at ones i can manage ie not early mornings. Exceptionsl service from doctors to reception.
Bedrijf heeft geantwoord
Everything is explained on the pages visited which is very excellent and reassuring. to a oldie oldlie like myself am 80 yrs it is great to find out on here and find how easy it is to complete everyth... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.
Contactgegevens
Verenigd Koninkrijk
- support@drdoctor.co.uk
- drdoctor.co.uk
4,3
Uitstekend
2K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
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Understanding my health issues
I was seen on time . Very friendly staff . I had all my tests done straight away . Very good .
23 april 2026
Review zonder uitnodiging
Excellent and very professional…
Excellent and very professional service. Thank you.
23 april 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very straight forward to use,
23 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Christina,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Please can you delete
Please can you delete. The EE mobile number of your computer the number is. I can’t find this phone The number is 07946638680 I don’t use this phone no. More love from Nicola
23 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Nicola,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor.
Unfortunately we are unable to assist you here on the reviews so if you contact support they will help you further.
We also suggest taking this review down as this is publicly visible and we wouldn't want you sharing your number publicly.
If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Great way of notifying patients if…
Great way of notifying patients if their appointments.
23 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Shakeel,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I’m really impressed with the new NHS…
I’m really impressed with the new NHS DrDoctor app. It’s clearly been designed with the patient in mind, providing a seamless experience and the freedom to manage my regular services directly. It feels modern, intuitive, and truly supportive.
22 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Mr David Hesford,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
All the staff are helpful and very…
All the staff are helpful and very patient in the UK
21 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Shirley,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Can not open letter.21
21 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Fred,
As this is a review service I am unable to help you directly here however, if you contact our support team through the link below they should be able to assist.
If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
This is very helpful and great service…
This is very helpful and great service 👍. Thank you all 🙏
20 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Jass,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Easy to remember when next appointment…
Easy to remember when next appointment is.
19 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Lang Ayr,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Jennifer,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I thought it was quite easy to change…
I thought it was quite easy to change my contact details but I have not so far been able to see the letter you sent.
18 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Josie,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you can look at this page on the support site, this should help you locate the letter you are referring to https://drdoctorsupport.zendesk.com/hc/en-gb/articles/20857841836306-Why-Can-t-I-Find-My-Letter-Online.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Brenda,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Maria,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Adrian,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Well done
Well on time, and the procedure was carried out professionally and with care.
16 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Sherif,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Alwsys available
Alwsys available. Their contacts can always make meeting times at ones i can manage ie not early mornings. Exceptionsl service from doctors to
reception.
9 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Mark,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
How easy and convenient to use
How easy and convenient to use, thank you very much.
16 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Eddie,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very useful as an easy appointment…
Very useful as an easy appointment reminder to confirm
15 april 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Iain,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Simranjeet,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
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