Reward Gateway | Edenred Reviews 11.901

Very quick and very easy with lots of retailers and shops to choose from.

Reward Gateway has proven to be an exceptional partner in evolving our business's benefits, discount, and cashback offerings.

Since our launch in February 2026, we have achieved a fantastic engagement rate of 86%. This level of adoption is particularly impressive given that a significant portion of our headcount comprises offline workers, who can often be harder to reach with digital platforms.

The platform's user experience is simple and intuitive, allowing colleagues to navigate the site and access the benefits they want quickly and efficiently.

Crucially, Reward Gateway has provided our business with the necessary tools and capabilities to significantly enhance our recognition programs and increase overall employee choice.

The support from the Reward Gateway team has been outstanding; they are extremely helpful, and we are delighted to be partnering with them.

Reward Gateway is an amazing way to save money in today's expensive world. The app and website are both easy to use, even at the last minute on the way to the till. Any issues are quickly actioned by the experienced and knowledgeable customer service team in an friendly and helpful manner. I never buy anything now without checking the Reward Gateway first.

Easy to follow instructions

they just did good, can't really complain and am quite happy with the end result :]

SEAMLESS REDEMPTION

Reward Gateway has been easy to use, engaging, and helpful for bringing benefits, discounts, wellbeing, and recognition into one place. The support team has also been responsive and great to work with.

Great platform with a huge range of discounts for colleagues. We use the platform for recognition also with a huge buy in from our colleagues.

Product has allowed us to house the information our employees need in one location

Wonderful community helpful to stay connected with like minded individuals

Responsive, personable and there to help and improve things for us and our staff. Thoroughly recommend

Love the platform and products provided by RG - we have been a long standing customer for years and they continually innovate in the employee engagement space. The events they provide are great and we have a great customer account manger in Joe!

Always helpful and prompt responses

Excellent information and knowledge that is practical. Great to be signed up!

Great customer service. Purchased an Instant voucher on the basis that I have used it at B&Q before with no issues. However, based on the items I wanted, it appeared these were not sold directly by B&Q and therefore the voucher could not be used. I since spoken with customer services at Rewards Gateway and they again explained some thing but best of all I was able to get a refund.

I ordered an Easy Saver Card via Reward Gateway. When it expired with money still on it, I was not given a full refund due to a “card fee”, which felt like a hidden and unfair charge.
After countless messages between Reward Gateway and Love2Shop, nothing was resolved.
I didn’t renew the card — and I’m glad I didn’t. It gives the illusion of savings while encouraging spending. I’m financially better off without it.

My codes didn’t work at first, the staff via email sorted this for me very quickly and then the website was so easy to use

I purchased a £200 Morrisons voucher via SmartSpending (4% discount) and had £30 remaining on another. At checkout, the app forced a login, but the account is linked to a work email we couldn’t access in-store, so we couldn’t use the vouchers.
We had to pay £223 in full and lost the £9 discount at the time. We’ll still use the vouchers, but this issue caused unnecessary loss.
Still no response from the company, which is disappointing.

Its very easy to use

Great service very easy to follow, thankyou