Drone Safe Store Reviews 

3.022
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Would highly recommend buying from Drone Safe price was the best for our dji flip and with free gifts, absolutely delighted with the aftercare nothing to much trouble. If you want hassle free buying... Toon meer

Beoordeeld met 5 van de 5 sterren

Sometimes you judge a company when things goes wrong and how they deal with it. I ordered a new DJI Air 3S Fly More combo, with additional extras. They delivered the next business day. Unfor... Toon meer

Beoordeeld met 5 van de 5 sterren

We approached DroneSafe after one of Galloway Mountain Rescue Team’s drones was grounded and we needed to find a replacement. From the outset, the team at DroneSafe couldn’t have been more help... Toon meer

Beoordeeld met 5 van de 5 sterren

Exceptionally easy to place my order for my DJI pocket 4 pro Not only benefitted from a discount making it a great bargain, I also received a free 128 gb memory card. If that wasn’t enough , I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel
  2. ook in
  3. Camerawinkel
  4. Hobbywinkel
  5. Trainingsschool
  6. Vliegschool

Over Drone Safe Store

Geschreven door het bedrijf

Drone Safe Store Logo Visit Our Website Browse Our Products Special Offers Get In Touch

Drone Safe Register Ltd. trading as Drone Safe Store is a very highly rated DJI retailer based in Chichester, West Sussex which is on the South Coast of the U.K. With over 3500 combined reviews across Google and Trustpilot. Drone Safe Store ships across the whole of the U.K. and are one of the biggest DJI Retailers in England.

The Drone Safe Store team is always here to help and having lived and breathed the drone industry since the beginning, we are the drone experts. Let us take you on your drone journey, and we can educate you on drone laws and tips and tricks.

We believe we do not want to sell you what will make us the most profit, but what you truly need!

We are seriously customer service orientated and we will always put you first.

If you want help and advice, please call us on our telephone 01243 859444 and one of the team is more than happy to help with any queries. Or, you can contact us on our Live Chat which we are online from 9am-9pm 7 days a week.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.022)

382 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast delivery

Great customer service and very fast delivery would highly recommend this company. And will use again in the future.

8 augustus 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Rebecca,

Thank you so much for your fantastic review! We’re delighted to hear you were happy with our customer service and that your order arrived so quickly.

Your recommendation really means a lot to us, and it’s great to know you’d choose us again in the future. We look forward to helping you with your next purchase!

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

I've used Drone Safe Store a number of…

I've used Drone Safe Store a number of times, after first having met Tom, by telephone. Back in the day of the brand new, with built in screen, R.C. Pro being announced..
I telephoned, a friendly voice answered, giving his name as Tom.
I enquired as to whether he had any RC Pro in stock, he replied that he was looking straight at eight of them, that had just been delivered.
In that case, I'll have one, please.
Arrived next morning.
With friendly, quick service and advice always available, why try anywhere else?
Latest purchase was an Osmo Pocket 4P

11 augustus 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Edward,

Thank you so much for such a fantastic review and for your continued support over the years! I remember those early RC Pro days well, so it’s brilliant to hear that first phone call turned into a long-standing relationship with Drone Safe Store.

Knowing that you continue to come back to us because of the friendly service, quick delivery and advice really does mean a lot. We’ve always wanted customers to know there’s a real team at the end of the phone whenever they need some help.

Thank you again for your loyalty, Edward, and I hope you’re enjoying your latest Osmo Pocket 4P purchase. Here’s to many more!

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Amazing Service

Amazing service when called up to ask about stock for a product!
It also arrived the next days before 12pm

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Drone Safe Store

Hi Raheem,

Thank you so much for your fantastic review! We’re really pleased to hear our team could quickly help with your stock enquiry and get everything sorted for you.

It’s even better to hear your order arrived the very next day before midday! We always aim to combine helpful advice with fast, reliable delivery, so it’s great to know we delivered on both.

We really appreciate your support and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Quick delivery and drone in perfect…

Quick delivery and drone in perfect condition, good service

26 juli 2026
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Antwoord van Drone Safe Store

Hi Craig,

Thank you so much for your fantastic 5-star review! We’re really pleased to hear your drone arrived quickly, safely packed and in perfect condition.

We really appreciate your feedback and are glad you had a smooth experience with us. We look forward to helping you again with any future drone purchases or accessories.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Fast and efficient service

25 juli 2026
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Stuart,

Thank you so much for your fantastic 5-star review! We’re really pleased to hear you found our service fast and efficient. That’s exactly the experience we aim to provide every time.

We really appreciate your support and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Competitive pricing with exemplary aftercare

The prices were extremely competitive, and the entire process from order to delivery was quick and relatively effortless. Follow up support was outstanding to a query I had with the included drone care policy, with a response provided within 10 to 15 mins of my initial email. Highly recommended, and will definitely make DroneSafe one of the first stores I visit for additional accessories and future drone purchases

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Drone Safe Store

Hi Lorne,

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you found our pricing competitive and that the whole process, from ordering through to delivery, was quick and straightforward.

It’s particularly great to hear that our aftercare stood out. We believe the support after a purchase is just as important as the sale itself, so we’re pleased the team could respond to your drone care policy query so quickly and get everything clarified for you.

We really appreciate you choosing Drone Safe Store and look forward to being one of your first stops for future accessories and drone purchases!

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Next Day Delivery

Always prompt hassle free delivery

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Drone Safe Store

Hi R Murray,

Thank you so much for your great review! We’re really pleased to hear that you continue to receive prompt, hassle-free delivery from us.

We really appreciate your continued support and look forward to helping you again with your next order.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect

Delivery on time

Recommend

4 augustus 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi NikMollov,

Thank you so much for your fantastic review! We’re delighted to hear everything was perfect and that your order arrived on time.

We really appreciate your recommendation and look forward to helping you again with your next purchase.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Ordered dji on Saturday had it…

Ordered dji on Saturday had it delivered Tuesday on time first class service from start to finish this is the second drone I’ve bought from them and both times been 100% service

4 augustus 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi James,

Thank you so much for your fantastic review and for choosing us again for your second drone purchase! We’re delighted to hear your DJI arrived on time and that you received first-class service from start to finish.

Your continued support and trust in us really does mean a lot to the whole team. We look forward to providing the same 100% service when it’s time for your next purchase!

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Perfect Service

Excellent, quick delivery. Great prices and extremely fast response to a question I asked via email.

4 augustus 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Sean,

Thank you so much for your fantastic review! We’re really pleased to hear you were happy with our pricing, quick delivery, and the speedy response from our team.

We always aim to be available when our customers have questions, so it’s great to know we could get back to you quickly and make the whole experience as smooth as possible.

We really appreciate your support and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Fast delivery, best price.

I bought from DroneSafe as I trust the outlet and they had the best price on the market.
The drone was delivered by lunchtime the next day and I was kept updated every step of the way.
Very pleased, thank you!

4 augustus 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Lorez,

Thank you so much for your fantastic review! We’re really pleased to hear that you chose Drone Safe Store because of the trust you have in us, as well as our competitive pricing.

It’s great to know your drone arrived by lunchtime the very next day and that you were kept fully updated throughout the delivery process. We always aim to make every purchase straightforward, reliable and hassle-free.

We really appreciate your continued trust and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Great customer service and excellent …

Great customer service and excellent dji drone for a new be had a delivery problem but it was it was sorted straight away and got a free gift for my troubles I will be back at the end of the year for my next drone 5 pro 😀 👍 thanks

27 juli 2026
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Mark,

Thank you so much for your fantastic review! We’re really pleased to hear you’re enjoying your new DJI drone and that our team was able to get the delivery issue sorted quickly for you.

We always want our customers to feel looked after, especially when something doesn’t quite go to plan, so we’re glad the little free gift helped make up for the inconvenience. 😊

We really appreciate your support and look forward to welcoming you back at the end of the year for that next drone! 👍

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, spent time on chat and talking to Harrison who was really helpful. Made my choice and ordered drone later Friday afternoon and it arrived the next day! Fabulous experience.

31 juli 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Paul,

Thank you so much for your fantastic review! We’re delighted to hear you had such a great experience with us, from the initial chat through to choosing and receiving your new drone.

It’s especially great to hear that Harrison was so helpful — we’ll make sure your kind words are passed on to him. Ordering late Friday afternoon and having your drone arrive the very next day is exactly the level of service we love to provide!

We really appreciate your support and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Great comms and updates for delivery…

Great comms and updates for delivery times and fast service. Highly recommended.

27 juli 2026
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Adam,

Thank you so much for your fantastic review and recommendation! We’re really pleased to hear you were happy with our communication, delivery updates and fast service.

Keeping our customers informed throughout the whole process is really important to us, so it’s great to know everything went smoothly.

We really appreciate your support and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

The salespeople were very patient

The salespeople were very patient, answering all my questions and addressing my doubts; they did a good job, even when I phoned back for some techie advice. Everything arrived as stated, and I have no issues at all.

27 juli 2026
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi David,

Thank you so much for your fantastic review! We’re really pleased to hear our team took the time to answer all your questions and help you feel confident with your purchase.

It’s also great to know that when you called back for some technical advice, we were able to continue supporting you. For us, the service doesn’t stop once an order has been placed, so we’re always happy to help with any questions afterwards.

We’re delighted everything arrived exactly as expected and that you’re happy with the overall experience. We really appreciate your support and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Exceptional Service & Advice.

The Drone Safe Store provided exceptional service and professional advice in supplying my new DJI Mini 5 Pro drone plus bundle extras at a great price. All I have to do now is learn how to use it!

26 juli 2026
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Keith,

Thank you so much for your fantastic review! We’re delighted to hear you were happy with the service, professional advice and value of your DJI Mini 5 Pro bundle.

Now comes the best part — getting out there and learning what your new drone can do! If you have any questions while getting to grips with it, our team is always happy to offer advice and support.

We really appreciate you choosing Drone Safe Store and hope you have many enjoyable flights ahead!

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Very quick turn around of order

Very quick turn around of order & efficient delivery. Thanks

1 augustus 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Graham,

Thank you so much for your great review! We’re really pleased to hear your order was processed quickly and that the delivery was efficient.

We always aim to make the whole experience as fast and hassle-free as possible, so it’s great to know we delivered on that for you.

We really appreciate your support and look forward to helping you again in the future.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

Good recent sales experience

I recently bought two drones and a controller from their store in Chichester.

My initial contact was through a sales guy called Harrison. I asked then to put aside various items and dropped down to collect them without any issues.

I wanted an uprated controller which was unfortunately out of stock. I registered with the web shop system and received an email when it was back in stock.

When I collected some of the items Harrison wasn't onsite but the other members of staff new what had been arranged and dealt with the sale without any problems.

It was nice to that everyone seemed to know what was going on.

31 juli 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Phil,

Thank you so much for taking the time to leave such a detailed review! We’re delighted to hear you had a smooth experience purchasing your two drones and controller from our Chichester store.

It’s great to hear Harrison was able to help with your initial enquiry and arrange everything for collection. We’re also really pleased that when Harrison wasn’t on site, the rest of the team knew exactly what had been arranged and could look after you without any issues. Good communication between the team is incredibly important to us.

We’re glad the back-in-stock notification worked well for the upgraded controller too. Thank you again for choosing Drone Safe Store, and we look forward to helping you with your future drone purchases and accessories.

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

RC Pro 2 controller

Bought a RC Pro 2 controller, seems very expensive for what it is but Drone Safe Store was the best price I could find. Really cant fault the transaction from start to finish….best price and delivered on time.

27 juli 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi David,

Thank you so much for your great review! We completely understand that the RC Pro 2 is a significant investment, so we’re really pleased we could offer you the best price you could find.

It’s fantastic to hear that the whole transaction was faultless from start to finish and that your controller arrived on time. We always aim to combine competitive pricing with reliable, straightforward service.

We really appreciate you choosing Drone Safe Store and hope you enjoy your new RC Pro 2!

Thanks,
Tom, Director

Beoordeeld met 5 van de 5 sterren

New Mavic 4 Pro Creative Combo

I have just purchased a Mavic 4 pro creative combo and can safely say that this company takes customer service to a new level. The support, empathy and proactive customer support is outstanding. If you are in the market for a new drone then please consider this company - youi will not be disappointed!

30 juli 2026
Review zonder uitnodiging
Logo Drone Safe Store

Antwoord van Drone Safe Store

Hi Gary,

Thank you so much for your incredible review! We’re absolutely delighted to hear that your experience purchasing your Mavic 4 Pro Creator Combo was such a positive one.

Your comments about our support, empathy and proactive approach to customer service mean a huge amount to us. We always want our customers to feel that they’re genuinely looked after, both before and after their purchase, so feedback like this makes all the effort worthwhile.

Thank you also for recommending us to other drone enthusiasts. We really appreciate your trust and support, and we hope you have an amazing time with your new Mavic 4 Pro!

Thanks,
Tom, Director

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