Drones Direct Reviews 

4.060
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Bom até dimento, fácil de fazer compra , porém poderia ser mais fácil de atender meu e-mail, fiz uma pergunta no e-mail e não me retornaram. Eu não consigo usar telefone de atendimento ao cliente porq... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My apology for doing a review for pro direct , I got confused did not look properly. I am very pleased with my DJI OSMO 6 tripod! I received the order on Friday, everything works perfec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommended! I've purchased the DJI M3T in great price as a open box deal. The drone was new, never used. Full manufacturer warranty, DJI Terra 3 months license and 1 year DJI Enterprise Ca... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I looked at many outlets selling drones and found the drone I wanted on Drones Direct.It was considerably cheaper because it was advertised as 'Open Box'.I phoned the company and spoke to a very helpf... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beauty en welzijn

Geschreven door het bedrijf

Established in 2011, Drones Direct, previously known as ProFlight-UK, is the UK's largest online retailer of drones and drone accessories. We offer the latest ranges at the greatest prices – with a guaranteed price match every time. For expert advice, just call our customer service team or visit your local showroom. Drones Direct is part of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space. *Information correct as of 06/08/2021.

Geschreven door het bedrijf

Plenty of choice
Welcome to the UK's number one shop for everything drones. Discover must-have new and refurbished drones and accessories from popular flying brands, including DJI, Parrot and ProFlight. We also offer training courses to help you get the most out of your tech. Then, there's our high-quality range of electric scooters. Browse must-have designs by Segway, Xiaomi and electriQ.
Returns policy
Changed your mind? No problem. We'll let you return a product up to 14 days after its arrival. Or, if your order is yet to be dispatched, log into your account and click 'cancel'.
Delivery
Our couriers deliver six days a week between 9 am and 8 pm. Pick the next day, choose a date or a Saturday delivery slot. Prices start from £4.95.
Great showrooms
Our Huddersfield showroom is currently closed. However, our shop in South Normanton, Derbyshire, is open to browse and get expert advice. Both locations have free onsite parking.
1,000,000+ happy customers
We encourage all our customers to leave an honest review. This lets us know what we're doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(4.060)

37 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

DJi5 mini pro

Easy to purchase online, and collected from Huddersfield. All items worked as they should straight from the box.

17 december 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your positive experience with us! We are delighted to hear that your items from Drones Direct worked perfectly straight out of the box. If you ever need more tech products, feel free to check out our range at Laptops Direct for a great selection.
Take care!
Lee

Beoordeeld met 5 van de 5 sterren

Good

Good, speedy delivery.

12 december 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for your positive feedback regarding the speedy delivery of your order from Drones Direct. We're delighted to hear that you received your items promptly. If you ever need similar efficient service, we recommend checking out Appliances Direct for a wide range of home appliances.
Best regards,
Lee

Beoordeeld met 5 van de 5 sterren

Sent within 12 hours and arrived the…

Sent within 12 hours and arrived the following day. Can't wait to try it out.

8 december 2025
Logo Drones Direct

Antwoord van Drones Direct

Hello,

We are thrilled to hear that your order from Drones Direct arrived so quickly, within 12 hours! We hope you enjoy trying out your new purchase. If you're ever in need of other tech products, feel free to check out Laptops Direct for a wide range of options.

Happy flying!

Lee

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always, fast deliver and so simple to purchase.

6 december 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for the positive feedback! We're delighted to hear that you had a great experience with our fast delivery and easy purchasing process. If you ever need anything else, don't hesitate to reach out.

Best regards,
Lee

Beoordeeld met 1 van de 5 sterren

Scam I ordered I grade a package and…

Scam I ordered I grade a package and received faulty goods and the customer service ignored me for a week and then decided to just ask something not reply for days just making me give up so they win keep their money and I'm left with faulty product don't waste your money here

1 december 2025
Review zonder uitnodiging
Logo Drones Direct

Antwoord van Drones Direct

Hi Ajdronefpv,

Thank you for your review; we appreciate you taking the time to share your experience.

We're so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.

We would like to investigate this further with the hope of resolving it for you, however, I have been unable to locate your Sales Order with the information you have provided.

Please can you provide us either with your Sales Order Number or your Postcode and we will certainly come back to you.

Kind Regards,
Dyann

Beoordeeld met 5 van de 5 sterren

Well what can I say

Well what can I say, other than you were cheaper than Amazon and faster than them too. Was delivered on a Sunday aswell.

1 december 2025
Logo Drones Direct

Antwoord van Drones Direct

Hello,

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our prices competitive and our delivery speedy. Delivering on a Sunday must have been a pleasant surprise!

If you're ever in need of more great deals and fast delivery, we recommend checking out Appliances Direct for a wide range of home appliances.

Best regards,
Lee

Beoordeeld met 1 van de 5 sterren

Can't think of one

Initially there was an offer to also receive a micro SD card with the Combo but when I placed the order for nearly £700 it was gone. Also I've had no advice on how to register for my warranty. I've emailed drones direct but not had an answer yet

4 december 2025
Beoordeeld met 5 van de 5 sterren

Excellent experience from ordering to…

Excellent experience from ordering to next day delivery at a great price

28 november 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a smooth ordering process and received your delivery promptly the next day at a great price. We appreciate your feedback and hope to serve you again soon.

Best regards,
Lee

Beoordeeld met 5 van de 5 sterren

Very quick delivery

Very quick delivery, delivered next day, on a Saturday, even though I didn’t pay extra for Saturday delivery.

24 november 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your experience with us! We're delighted to hear that you were impressed with the quick delivery of your order, especially receiving it on a Saturday without paying extra for Saturday delivery. If you're looking for more great deals and efficient service, why not check out Appliances Direct for a wide range of appliances?
Best regards,
Lee

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Fast postage with constant updates. No issues with the product. V happy

24 november 2025
Logo Drones Direct

Antwoord van Drones Direct

Hi there,

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our fast postage and updates. We're delighted that you're very happy with your product.

If you're ever in need of appliances, you might want to check out Appliances Direct for a wide range of options.

Best regards,
Ivy

Beoordeeld met 5 van de 5 sterren

service

My second drone in 4 weeks of them , great service

12 november 2025
Logo Drones Direct

Antwoord van Drones Direct

Hello,

We are thrilled to hear that you have had a positive experience with us and that you are enjoying your second drone in just 4 weeks! Thank you for your loyalty and for choosing us for your drone needs.

If you ever need any more drones or other tech products, feel free to check out Appliances Direct for a wide range of options.

Happy flying!

Mark

Beoordeeld met 5 van de 5 sterren

DJI Osmo Action 3

A quick and simple process for ordering my action camera. Great comms and Delivered as specified

9 november 2025
Logo Drones Direct

Antwoord van Drones Direct

Hello,

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found the ordering process for your action camera quick and simple. It's fantastic to know that you were pleased with our communication and that your order was delivered as specified.

If you ever need any more tech gear, feel free to check out Laptops Direct for a wide range of electronics.

Best regards,

Lee

Beoordeeld met 1 van de 5 sterren

Be realistic with delivery times

Third order where delivery wasn’t at the time stated.
This time I paid extra for next day and it was a day late.

9 november 2025
Logo Drones Direct

Antwoord van Drones Direct

Hi R Thomson,

Thank you for your review.​

Please accept my apologies that the delivery of your order was later than expected. Understandably, this is frustrating, especially when you paid for next day delivery.

We did speak to you regarding this and refunded half of the delivery charge today.The funds will clear in your account within 3-5 working days of it being processed.​

Please be assured that your feedback has been reviewed internally.​

Kind Regards,
Dyann

Beoordeeld met 5 van de 5 sterren

Quick delivery

I ordered the drone in the evening and it arrived the next day before midday. Very efficient

8 oktober 2025
Logo Drones Direct

Antwoord van Drones Direct

Dear Customer,

Thank you for sharing your positive experience with us! We are thrilled to hear that your drone arrived promptly the day after you placed your order. We take pride in our efficient delivery service and are delighted that it met your expectations.

If you are in need of any other tech products, we recommend visiting Laptops Direct for a wide range of options.

Best regards,

Lee

Beoordeeld met 5 van de 5 sterren
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your positive feedback about the quick delivery service you experienced with us. We're thrilled to hear that your order arrived promptly. If you're in need of any other products, we recommend checking out Appliances Direct for a wide range of home appliances.
Best regards,
Lee

Beoordeeld met 5 van de 5 sterren

I was very impressed with my DJI mini 5…

I was very impressed with my DJI mini 5 pro purchase, next day delivery and it is a brilliant drone very easy to use

3 oktober 2025
Logo Drones Direct

Antwoord van Drones Direct

Hello,

Thank you for sharing your positive experience with us! We're thrilled to hear that you were impressed with your DJI Mini 5 Pro purchase and found it to be a brilliant and easy-to-use drone. Our team is dedicated to providing efficient next-day delivery to ensure you can enjoy your new gadget as soon as possible.

If you're looking for more top-quality tech products, we recommend visiting Laptops Direct for a wide range of options to suit your needs.

Happy flying!

Lee

Beoordeeld met 5 van de 5 sterren

Great seller

Great seller

1 oktober 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us at Drones Direct. If you're interested in exploring more tech products, we recommend visiting Laptops Direct for a wide range of laptops and gadgets.
Take care!
Mark

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