Bom até dimento, fácil de fazer compra , porém poderia ser mais fácil de atender meu e-mail, fiz uma pergunta no e-mail e não me retornaram. Eu não consigo usar telefone de atendimento ao cliente porq... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My apology for doing a review for pro direct , I got confused did not look properly. I am very pleased with my DJI OSMO 6 tripod! I received the order on Friday, everything works perfec... Toon meer
Bedrijf heeft geantwoord
Highly recommended! I've purchased the DJI M3T in great price as a open box deal. The drone was new, never used. Full manufacturer warranty, DJI Terra 3 months license and 1 year DJI Enterprise Ca... Toon meer
Bedrijf heeft geantwoord
I looked at many outlets selling drones and found the drone I wanted on Drones Direct.It was considerably cheaper because it was advertised as 'Open Box'.I phoned the company and spoke to a very helpf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2011, Drones Direct, previously known as ProFlight-UK, is the UK's largest online retailer of drones and drone accessories. We offer the latest ranges at the greatest prices – with a guaranteed price match every time. For expert advice, just call our customer service team or visit your local showroom. Drones Direct is part of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space. *Information correct as of 06/08/2021.
Geschreven door het bedrijf
- Plenty of choice
- Welcome to the UK's number one shop for everything drones. Discover must-have new and refurbished drones and accessories from popular flying brands, including DJI, Parrot and ProFlight. We also offer training courses to help you get the most out of your tech. Then, there's our high-quality range of electric scooters. Browse must-have designs by Segway, Xiaomi and electriQ.
- Returns policy
- Changed your mind? No problem. We'll let you return a product up to 14 days after its arrival. Or, if your order is yet to be dispatched, log into your account and click 'cancel'.
- Delivery
- Our couriers deliver six days a week between 9 am and 8 pm. Pick the next day, choose a date or a Saturday delivery slot. Prices start from £4.95.
- Great showrooms
- Our Huddersfield showroom is currently closed. However, our shop in South Normanton, Derbyshire, is open to browse and get expert advice. Both locations have free onsite parking.
- 1,000,000+ happy customers
- We encourage all our customers to leave an honest review. This lets us know what we're doing right and the areas we can improve, while helping future shoppers to make informed decisions.
Contactgegevens
Verenigde Staten
- dronesdirect.co.uk
4,3
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service. Item dispatched the same day that the order was placed. Arrived the following day via DPD. Well done Drones Direct.
22 mei 2025
Antwoord van Drones Direct
Thank you for your fantastic feedback! We are delighted to hear that you were impressed with the swift dispatch of your item and the speedy delivery via DPD. Your satisfaction is our top priority at Drones Direct. If you ever need more tech gear, feel free to check out Appliances Direct for a wide range of products.
Take care,
Lee
Antwoord van Drones Direct
Hello,
Thank you for sharing your positive experience with us! We're thrilled to hear that you were impressed with our super fast delivery and found our prices to be good. We always strive to provide top-notch service to our customers.
If you're looking for more great deals and a wide range of products, we recommend visiting Appliances Direct at appliancesdirect.co.uk. They offer a variety of appliances to suit your needs.
Thank you again for choosing us!
Warm regards,
Lee
Super fast delivery and great price for…
Super fast delivery and great price for genuine DJI item.
7 mei 2025
Antwoord van Drones Direct
Thank you for sharing your positive experience with us! We're thrilled to hear that you were impressed with the super-fast delivery and the great price you received for your genuine DJI item. If you're ever in need of more quality products, feel free to check out Appliances Direct for a wide range of appliances.
Best regards,
Ivy
Failure to deliver
The order is shown as completed on drones direct web site, but no delivery made
21 april 2025
Antwoord van Drones Direct
Hi S Bradley,
Thank you for your review.
Please accept my sincere apologies for the delivery issue with your order. We understand how concerning this is and apologise for any inconvenience caused.
Your order is out for delivery today as per tracking.
Please be assured that your feedback has been reviewed internally.
Kind Regards,
Dyann
Antwoord van Drones Direct
Thank you for sharing your positive experience with us! We are thrilled to hear that you were impressed with the fast delivery service. If you ever need anything else, feel free to visit our other brands for a wide range of products.
Take care!
Aaron
Very Knowledgeable Staff
I looked at many outlets selling drones and found the drone I wanted on Drones Direct.It was considerably cheaper because it was advertised as 'Open Box'.I phoned the company and spoke to a very helpful guy who answered all of my questions,both technical and regarding warranty etc., without any pushy sales talk.The drone arrived as promised the following lunchtime.If you are considering purchasing a drone then make Drones Direct top of your list.
19 april 2025
Antwoord van Drones Direct
Hello,
Thank you for sharing your positive experience with us! We are thrilled to hear that you found the drone you wanted at a great price as an 'Open Box' item on Drones Direct. It's fantastic to know that our team member provided you with excellent customer service by answering all your questions without being pushy. We're delighted that your drone arrived promptly the next day as promised.
If you're in the market for more tech products, we recommend checking out Laptops Direct for a wide selection of laptops and accessories.
Happy flying!
Mark
From ordering the Dji spare parts
From ordering the Dji spare parts, the process was quick and straightforward.
The collection point in Huddersfield was straightforward.
6 april 2025
Antwoord van Drones Direct
Hello,
We are thrilled to hear that you found the process of ordering DJI spare parts quick and straightforward. It's great to know that the collection point in Huddersfield was also convenient for you. If you ever need more tech products, feel free to check out Appliances Direct for a wide range of options.
Best regards,
Lee
Antwoord van Drones Direct
Thank you for your kind words! We're thrilled to hear that you found our staff to be informed and easy to deal with. If you ever need assistance in the future, feel free to reach out. For more great products and service, we recommend visiting Appliances Direct at appliancesdirect.co.uk.
Best regards,
Lee
Easy process for purchasing goods and…
Easy process for purchasing goods and delivery on time.
27 maart 2025
Antwoord van Drones Direct
Thank you for the positive feedback on your experience with purchasing from us and for highlighting our efficient delivery service. We're thrilled to hear that you found the process easy and received your order on time. If you're looking for more great products and services, we recommend checking out Appliances Direct for a wide range of appliances.
Best regards,
Molly
The drone came on time but I still…
The drone came on time but I still haven’t received the memory card
26 maart 2025
Antwoord van Drones Direct
Hello Alistair,
Thank you for your feedback.
We’re glad to hear the drone arrived on time. However, please accept my sincere apologies for the memory card being missing. This is certainly not the experience we want you to have.
I have arranged for a customer service team member to call you within 2 working hours to discuss this further.
Your feedback will be reviewed internally so that we can make improvements should the same situation arises in the future.
Kind Regards,
Dyann
Great service
Had decided on which drone I wanted a search brought up done direct where the ordering process was very simple late in the afternoon, my new done arrived around 11am the next morning. Communication leading up to the delivery was excellent, highly recommended.
22 maart 2025
Antwoord van Drones Direct
Dear Customer,
Thank you for sharing your fantastic experience with us! We are thrilled to hear that you found the ordering process simple and that your new drone arrived promptly the next morning. It's great to know that you also appreciated the excellent communication leading up to the delivery.
If you ever need more tech gear, we recommend checking out Laptops Direct for a wide range of laptops and tech accessories.
Thanks again for choosing us!
Warm regards,
Lee
Antwoord van Drones Direct
Thank you for your positive feedback on our next day delivery service! We are thrilled to hear that you had a great experience shopping with us at Drones Direct. If you ever need products from a different category, we recommend visiting Appliances Direct for a wide range of home appliances.
Best regards,
Lee
Antwoord van Drones Direct
Thank you for the fantastic feedback! We are thrilled to hear that you had a faultless experience with our service. If you ever need anything else, feel free to visit Appliances Direct, Laptops Direct, Furniture123, or Better Bathrooms for more top-notch products.
Warm regards,
Lee
Click and collect was painfully slow
16 februari 2025
Antwoord van Drones Direct
Hello Bardia,
Thank you for your review.
Please accept my sincere apologies that your click-and-collect experience was slower than expected.
Understandably, this is frustrating and an inconvenience.
Please be assured that your feedback has been reviewed internally so that we can prevent the same situation in the future.
Kind Regards,
Dyann
Very easy process and my order for a…
Very easy process and my order for a DJI Neo arrived the following day thank you
13 februari 2025
Antwoord van Drones Direct
Hello,
We are thrilled to hear that you had a seamless experience ordering the DJI Neo from us, and that it arrived promptly the next day. Enjoy exploring and capturing amazing moments with your new drone!
Best regards,
Molly
Very good price
Very good price, quick delivery. Quite expensive postage but then it gets couriered and, hence, why it was quick!
All round impressed!
8 februari 2025
Antwoord van Drones Direct
Hello,
We are thrilled to hear that you found our prices very good and that your order was delivered quickly. We understand that the postage may seem a bit expensive, but we're glad it contributed to the swift delivery through courier service. Thank you for your positive feedback - we are delighted that you are impressed with your overall experience!
Best regards,
Lee
Great Service and next day delivery of my new Drone
I recently purchased a DJI Mini 4 Pro from Drones Direct, and I couldn’t be happier with the experience! The delivery was next-day, as promised, which was incredibly convenient.
The DJI Mini 4 Pro is a remarkable piece of technology. Its video camera is absolutely amazing, producing stunning footage that rivals much larger drones. I was also thrilled to find advanced features like waypoints, which are usually only available on more expensive and larger models.
If you’re looking for a reliable retailer and a high-quality drone packed with features, I highly recommend Drones Direct and the DJI Mini 4 Pro!
22 januari 2025
Antwoord van Drones Direct
Dear Customer,
Thank you for your fantastic review! We are thrilled to hear that you had a great experience purchasing the DJI Mini 4 Pro from Drones Direct. It's wonderful to know that the next-day delivery was convenient for you.
The DJI Mini 4 Pro truly is an exceptional piece of technology with its remarkable video camera and advanced features like waypoints. We are delighted that you are enjoying the stunning footage it produces.
If you ever need more high-quality products with advanced features, we recommend visiting Laptops Direct for a wide range of tech products.
Thank you for choosing Drones Direct!
Warm regards,
Lee
excellent service
excellent service, fast delivery and top after sales help and information. Will always use from now on.
15 januari 2025
Antwoord van Drones Direct
Hello,
Thank you for your fantastic review! We are thrilled to hear that you had an excellent experience with us, from fast delivery to top-notch after-sales help and information. We are delighted to have earned your loyalty, and we look forward to serving you again in the future.
Best regards,
Lee
Fast and secure delivery
I ordered the drone and it came quickly, as ordered and was given security code for driver in order to get the parcel. The Dji Air 3s was better than expected.
15 januari 2025
Antwoord van Drones Direct
Hello,
Thank you for sharing your positive experience with us! We are delighted to hear that your DJI Air 3S drone arrived promptly and met your expectations. It's great to know that you were satisfied with the delivery process and that the product exceeded your expectations.
If you are interested in exploring more tech products, we recommend visiting Laptops Direct at laptopsdirect.co.uk for a wide range of options.
Kind regards,
Ivy
Antwoord van Drones Direct
Thank you for your positive feedback on our quick delivery service and competitive prices! We're thrilled to hear that you had a great experience with us. If you're in need of any other tech products, be sure to check out Laptops Direct for a wide range of options.
Take care!
Mark
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.