Drones Direct Reviews 

4.060
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Bom até dimento, fácil de fazer compra , porém poderia ser mais fácil de atender meu e-mail, fiz uma pergunta no e-mail e não me retornaram. Eu não consigo usar telefone de atendimento ao cliente porq... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My apology for doing a review for pro direct , I got confused did not look properly. I am very pleased with my DJI OSMO 6 tripod! I received the order on Friday, everything works perfec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommended! I've purchased the DJI M3T in great price as a open box deal. The drone was new, never used. Full manufacturer warranty, DJI Terra 3 months license and 1 year DJI Enterprise Ca... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I looked at many outlets selling drones and found the drone I wanted on Drones Direct.It was considerably cheaper because it was advertised as 'Open Box'.I phoned the company and spoke to a very helpf... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beauty en welzijn

Geschreven door het bedrijf

Established in 2011, Drones Direct, previously known as ProFlight-UK, is the UK's largest online retailer of drones and drone accessories. We offer the latest ranges at the greatest prices – with a guaranteed price match every time. For expert advice, just call our customer service team or visit your local showroom. Drones Direct is part of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space. *Information correct as of 06/08/2021.

Geschreven door het bedrijf

Plenty of choice
Welcome to the UK's number one shop for everything drones. Discover must-have new and refurbished drones and accessories from popular flying brands, including DJI, Parrot and ProFlight. We also offer training courses to help you get the most out of your tech. Then, there's our high-quality range of electric scooters. Browse must-have designs by Segway, Xiaomi and electriQ.
Returns policy
Changed your mind? No problem. We'll let you return a product up to 14 days after its arrival. Or, if your order is yet to be dispatched, log into your account and click 'cancel'.
Delivery
Our couriers deliver six days a week between 9 am and 8 pm. Pick the next day, choose a date or a Saturday delivery slot. Prices start from £4.95.
Great showrooms
Our Huddersfield showroom is currently closed. However, our shop in South Normanton, Derbyshire, is open to browse and get expert advice. Both locations have free onsite parking.
1,000,000+ happy customers
We encourage all our customers to leave an honest review. This lets us know what we're doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(4.060)

37 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very quick and easy process

Very quick and easy process and with DPD delivery great combo

9 januari 2025
Logo Drones Direct

Antwoord van Drones Direct

Hi there,

We're thrilled to hear that you had a seamless experience with us, from the quick and easy process to the reliable DPD delivery service. Thank you for choosing us for your drone needs!

Best regards,

Lee

Beoordeeld met 5 van de 5 sterren

v v quick delivery

v v quick delivery all good up to now highly recommended thank you

8 januari 2025
Logo Drones Direct

Antwoord van Drones Direct

Hello,

We're delighted to hear that you received your order from us quickly and that everything is in good shape so far. Thank you for recommending us! If you need anything else, feel free to reach out.

Best regards,
Mark

Beoordeeld met 5 van de 5 sterren

Quick and easy order and delivery

Quick and easy order and delivery. Saved a few pounds from the more obvious sites.
Would recommend and use again

5 januari 2025
Logo Drones Direct

Antwoord van Drones Direct

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you had a smooth ordering and delivery experience with us. Saving a few pounds is always a bonus! We appreciate your recommendation and look forward to serving you again in the future.

Best regards,

Lee

Beoordeeld met 4 van de 5 sterren

Very good and quick service

Very good and quick service

4 januari 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for your positive feedback on our quick service! We're thrilled to hear that you had a great experience with us. If you ever need anything else, feel free to visit our other brands for more fantastic products.
Take care!
Mark

Beoordeeld met 5 van de 5 sterren

First class all round

4 januari 2025
Logo Drones Direct

Antwoord van Drones Direct

Thank you for the fantastic feedback! We are thrilled to hear that you had a first-class experience with us at Drones Direct. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. Should you need anything else or if you're looking for other top-quality products, we recommend visiting Appliances Direct for a wide range of home appliances.
Best regards,
Mark

Beoordeeld met 5 van de 5 sterren

Fantastic online platform and updated…

Fantastic online platform and updated regarding my order, I ordered a dji neo motion set, Fantastic drone, cannot recommend this company enough, thank-you.
Far better service than the dji own website/shop

29 december 2024
Logo Drones Direct

Antwoord van Drones Direct

Dear Customer,

We are thrilled to hear that you had a fantastic experience shopping with us at Drones Direct! The DJI Neo Motion set is indeed a remarkable drone, and we are delighted that you are enjoying it. Thank you for recommending us and for your kind words.

If you ever need any more tech gadgets or appliances, don't forget to check out Appliances Direct at appliancesdirect.co.uk for an extensive range of products.

Happy flying!

Mark

Beoordeeld met 5 van de 5 sterren

Arrived in record time

Arrived in record time. Came with free battery hub, although fly more kit already had one? Maybe a ploy to sell more batteries ;)

23 december 2024
Logo Drones Direct

Antwoord van Drones Direct

Hello,

We're thrilled to hear that your order from Drones Direct arrived in record time! It's great to know that you received a free battery hub, even though you already had one in the fly more kit. The extra accessories are always a nice bonus!

If you're looking for more tech products, we recommend checking out Laptops Direct for a wide range of laptops and accessories.

Happy flying!
Mark

Beoordeeld met 5 van de 5 sterren

Excellent price

Excellent price, immediate dispatch and seamless website. Very impressed

23 december 2024
Logo Drones Direct

Antwoord van Drones Direct

Thank you for the fantastic feedback! We are thrilled to hear that you had a great experience with us, from the excellent price to the immediate dispatch and seamless website. If you're ever in need of more products, feel free to check out Appliances Direct for a wide range of appliances.
Take care!
Lee

Beoordeeld met 5 van de 5 sterren

Great service easy to pick up.

Great service easy to pick up and didn't have to wait long

13 december 2024
Logo Drones Direct

Antwoord van Drones Direct

Hi there,

We're thrilled to hear that you had a great experience with us! We're glad that the service was quick and convenient for you. If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.

Best regards,
Molly

Beoordeeld met 5 van de 5 sterren

Very fast with good information

Very fast with good information

6 december 2024
Logo Drones Direct

Antwoord van Drones Direct

Thank you for your positive feedback on the speed and information provided by Drones Direct. We are delighted to hear that you had a great experience with us. If you are looking for more products, we recommend visiting Appliances Direct for a wide range of home appliances.
Kind regards,
Naomi

Beoordeeld met 5 van de 5 sterren

Amazing place to buy from

Honestly a great place to buy from. Got an amazing deal on a gimble camera refurbished was a1 practically new. Nothing wrong with it no scratch stickers was still on. Delivery was meant to be Monday somehow it came on Sunday and I didn’t even pay for special delivery I paid for standard. Honestly such a great place to buy from

3 december 2024
Logo Drones Direct

Antwoord van Drones Direct

Dear Customer,

Thank you for sharing your fantastic experience with us! We are thrilled to hear that you found an amazing deal on a gimbal camera and that it arrived even earlier than expected in pristine condition. It's great to know that you are satisfied with your purchase and the delivery process.

If you ever need more tech deals and excellent service, we recommend checking out Laptops Direct for a wide range of products to suit your needs.

Best regards,

Mark

Beoordeeld met 5 van de 5 sterren

Extremely fast delivery with a specific…

Extremely fast delivery with a specific day option which most companies dont provide. Ama,ing service. Product was as described.

4 december 2024
Logo Drones Direct

Antwoord van Drones Direct

Hello,

Thank you for taking the time to share your experience with us! We are thrilled to hear that you were impressed with our fast delivery service and the option to choose a specific day, making your shopping experience more convenient. We are glad to know that the product met your expectations as described.

If you ever need anything else, feel free to visit Appliances Direct (appliancesdirect.co.uk) for a wide range of home appliances.

Best regards,
Naomi

Beoordeeld met 1 van de 5 sterren

BEWARE! FRAUDSTERS AND SCAMMERD

BEWARE! Fraudsters. Scammers. STAY AWAY from this company. They will steal and sell your details then earn interest on your money after intentionally mispricing items, then not refund you for several days.

Spent 2.5k on multiple orders for the Dji Avata combo. Took the money and got the order confirmation. Got an email the following day to say the order was cancelled because I cancelled it. Took me 3 more emails to get someone who somewhat resembled a human and not a robot to tell me the item was a misprice and I would be refunded. No apology. No compensation. They hold your money and earn interest on it through busy sales periods whilst you're out of pocket £2,500 and they won't honour it like a reputable retailer. Expect that they have sold your data to a 3rd party where you'll be privy to cold calls.

This company is under the same umbrella as Laptops Direct, AVOID AT ALL COSTS

20 november 2024
Review zonder uitnodiging
Logo Drones Direct

Antwoord van Drones Direct

Hi HUD HUD,

Thank you for your review; we appreciate you taking the time to share your experience.

I'm so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.

I would like to investigate this further with the hope of resolving it for you, however, I have been unable to locate your Sales Order with the information you have provided.

Please can you provide me either with your Sales Order Number or your Postcode and I will certainly come back to you.

Kind Regards,
Dyann

Beoordeeld met 5 van de 5 sterren

first purchase went well

23 november 2024
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your positive experience with us! We're delighted to hear that your first purchase with us went well. If you're looking for more great deals and products, feel free to check out Appliances Direct for a wide range of home appliances.
Happy shopping!
Naomi

Beoordeeld met 4 van de 5 sterren

good informed during waiting…

The way they informed during waiting for the order and good communication

21 november 2024
Logo Drones Direct

Antwoord van Drones Direct

Hello,

We are thrilled to hear that you appreciated our communication while waiting for your order. At Drones Direct, we strive to keep our customers informed every step of the way. If you're looking for more great products and excellent service, we recommend visiting Appliances Direct for a wide range of home appliances.

Best regards,

Naomi

Beoordeeld met 5 van de 5 sterren

My apology for doing a review for pro…

My apology for doing a review for pro direct , I got confused did not look properly.

I am very pleased with my
DJI OSMO 6 tripod!
I received the order on Friday, everything works perfect, I just require a newer phone lol

Excellent tripod which I required for my online course I am developing.

I will be ordering from drones direct again!
Thank you very much for your professional service
Love richie

15 november 2024
Review zonder uitnodiging
Logo Drones Direct

Antwoord van Drones Direct

Dear Richie,

We're thrilled to hear that you are pleased with your DJI OSMO 6 tripod from Drones Direct! It's fantastic to know that it arrived promptly and is working perfectly for your online course development. If you're in need of a newer phone to pair with your tripod, perhaps you could check out Appliances Direct for a wide range of tech devices.

Thank you for your kind words about our professional service, we truly appreciate your feedback. We look forward to serving you again in the future!

Best regards,

Naomi

Beoordeeld met 5 van de 5 sterren

Excellent delivery service

Excellent delivery service. The drone i Purchased flies perfectly, took it out for it's first spin last week and it's aweomse! the camera is very good and i've had so much fun with it.

6 november 2024
Review zonder uitnodiging
Logo Drones Direct

Antwoord van Drones Direct

Hello,

We are thrilled to hear that you had an excellent delivery service and that the drone you purchased is living up to your expectations! It's great to know that you've been enjoying the camera and having so much fun flying it. Thank you for sharing your positive experience with us!

Best regards,
Naomi

Beoordeeld met 5 van de 5 sterren
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your positive feedback! We're thrilled to hear that you were pleased with the fast delivery and product from Drones Direct. If you're looking for more great deals and products, we recommend checking out Appliances Direct for a wide range of home appliances.
Take care!
Naomi

Beoordeeld met 5 van de 5 sterren

Happy customer

Good, quick service and delivered when said .

9 november 2024
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your positive experience with us! We're glad to hear that you were pleased with the quick service and timely delivery. If you're in need of any other products, feel free to check out Appliances Direct for a wide range of home appliances.
Take care!
Naomi

Beoordeeld met 5 van de 5 sterren

Very prompt reply to my order and next…

Very prompt reply to my order and next day delivery, very pleased.

6 november 2024
Logo Drones Direct

Antwoord van Drones Direct

Thank you for sharing your positive experience with us! We're delighted to hear that you were pleased with the prompt reply to your order and the next day delivery. If you're looking for more great deals and efficient service, we recommend checking out Appliances Direct for a wide range of home appliances.
Take care!
Mark

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