Bom até dimento, fácil de fazer compra , porém poderia ser mais fácil de atender meu e-mail, fiz uma pergunta no e-mail e não me retornaram. Eu não consigo usar telefone de atendimento ao cliente porq... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My apology for doing a review for pro direct , I got confused did not look properly. I am very pleased with my DJI OSMO 6 tripod! I received the order on Friday, everything works perfec... Toon meer
Bedrijf heeft geantwoord
Highly recommended! I've purchased the DJI M3T in great price as a open box deal. The drone was new, never used. Full manufacturer warranty, DJI Terra 3 months license and 1 year DJI Enterprise Ca... Toon meer
Bedrijf heeft geantwoord
I looked at many outlets selling drones and found the drone I wanted on Drones Direct.It was considerably cheaper because it was advertised as 'Open Box'.I phoned the company and spoke to a very helpf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2011, Drones Direct, previously known as ProFlight-UK, is the UK's largest online retailer of drones and drone accessories. We offer the latest ranges at the greatest prices – with a guaranteed price match every time. For expert advice, just call our customer service team or visit your local showroom. Drones Direct is part of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space. *Information correct as of 06/08/2021.
Geschreven door het bedrijf
- Plenty of choice
- Welcome to the UK's number one shop for everything drones. Discover must-have new and refurbished drones and accessories from popular flying brands, including DJI, Parrot and ProFlight. We also offer training courses to help you get the most out of your tech. Then, there's our high-quality range of electric scooters. Browse must-have designs by Segway, Xiaomi and electriQ.
- Returns policy
- Changed your mind? No problem. We'll let you return a product up to 14 days after its arrival. Or, if your order is yet to be dispatched, log into your account and click 'cancel'.
- Delivery
- Our couriers deliver six days a week between 9 am and 8 pm. Pick the next day, choose a date or a Saturday delivery slot. Prices start from £4.95.
- Great showrooms
- Our Huddersfield showroom is currently closed. However, our shop in South Normanton, Derbyshire, is open to browse and get expert advice. Both locations have free onsite parking.
- 1,000,000+ happy customers
- We encourage all our customers to leave an honest review. This lets us know what we're doing right and the areas we can improve, while helping future shoppers to make informed decisions.
Contactgegevens
Verenigde Staten
- dronesdirect.co.uk
4,3
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service, fast delivery and great price. Would highly recommend.
14 juli 2024
Antwoord van Drones Direct
Hello,
Thank you for the fantastic review! We are delighted to hear that you had an excellent experience with us, from fast delivery to great prices. Your recommendation means a lot to us!
If you ever need anything else, feel free to visit Appliances Direct, Laptops Direct, Furniture123, or Better Bathrooms for more great deals.
Best regards,
Naomi
Antwoord van Drones Direct
Thank you for your positive feedback on our range of products and speedy delivery service! We're thrilled to hear that you had a great experience with us. If you're ever in need of other home appliances, feel free to check out Appliances Direct for a wide selection of products.
Take care!
Naomi
Very good service and product at a good…
Very good service and product at a good price with fast delivery.
16 juni 2024
Antwoord van Drones Direct
Thank you for your positive feedback on our service and products at Drones Direct! We're thrilled to hear that you had a great experience with us, from the quality of the product to the speedy delivery. If you ever need more tech products, feel free to check out Appliances Direct for a wide range of appliances at great prices.
Take care!
Naomi
The order was quick and easy to do…
The order was quick and easy to do online. It was delivered promptly. Thank you
16 juni 2024
Antwoord van Drones Direct
Thank you for sharing your positive experience with us! We're thrilled to hear that you found the ordering process quick and easy, and that your delivery was prompt. If you're in need of any other products, we recommend checking out Laptops Direct for a great selection.
Best regards,
Naomi
Good customer service and delivered on…
Good customer service and delivered on time
Thank you
8 juni 2024
Antwoord van Drones Direct
Thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with our customer service and that your order was delivered on time. If you ever need more tech products, feel free to check out Laptops Direct for a wide selection.
Best regards,
Ivy
I am really pleased with the service…
I am really pleased with the service provided. Very quick delivery and great communication.
22 mei 2024
Antwoord van Drones Direct
Thank you for your positive feedback! We are thrilled to hear that you were pleased with the quick delivery and communication you experienced with us. If you ever need anything else, feel free to visit our other brands for a similar excellent service.
Take care!
Naomi
Great company to deal with
Very fast delivery haven't installed the phantom shell yet everything looks good
9 mei 2024
Antwoord van Drones Direct
Hello,
We're thrilled to hear that you received your order from Drones Direct quickly! It's great to know that everything looks good so far. If you need any assistance with installing the Phantom shell, feel free to reach out to us.
If you're interested in exploring more tech products, we recommend checking out Laptops Direct for a wide range of laptops and accessories.
Happy flying!
Molly
If I could give them zero I would.
If I could give them zero I would.
Drone had a fault, it would not connect to a phone by lead to update, When I did fly it, it was erratic and not like my other models. I know how to use and fly drones. Spoke with DJI, it had to go back.
They were very slow to handle, saying it had to be tested. After 5 days told me they had tested it and found no fault so would send it back. I refused to accept it back and complained. After a long call they still refused so I opened a Paypal dispute. They then offered to refund but keep £20 for shipping. Paypal gave it all back. 5 days later they contact me because they cannot test the drone because it is bound to my DJI account. So basically someone was not telling the truth somewhere and they gave me such a hard time try and deny the return. I even provided a video of the fault and they didn't even test it. I was told they had tested it for several hours (obvious lie). All they have to do is return it to DJI so why give the buyer such a hard time. I will never use the Buy Direct Group Again because of this experience
1 mei 2024
Review zonder uitnodiging
Antwoord van Drones Direct
Hello Andy,
Thank you for your review; we appreciate you taking the time to share your experience.
I'm so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.
Your comments have been passed on to the relevant department, so this can be investigated and dealt with internally regarding the concerns raised in your review. Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
Limited delivery process information not given
Prior to payment no information about the delivery information was given. Only after the order was processed did I get an email with a DPD number, but the parcel had been set to non divert to DPD drop off so I had to wait until lunchtime on the day of delivery to find out the delivery slot time (also had to keep checking on the web site for updates rather than a email or text) I would not use this company again as it cost myself a day to receive to replacement battery.
8 mei 2024
Grate service no problems at all quick…
Grate service no problems at all quick delivery. Everything nice and smooth.
27 april 2024
Antwoord van Drones Direct
Hi there,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service great, with quick delivery and a smooth process.
If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.
Best regards,
Fran
Drone Purchase
I would highly recommend Drones Direct, bought one 17th April fantastic service. And a special thank you to Alex Wilson {sales person), nothing was to much trouble.
17 april 2024
Review zonder uitnodiging
Antwoord van Drones Direct
Dear Valued Customer,
Thank you for taking the time to share your positive experience with Drones Direct! We are thrilled to hear that you had a fantastic service when purchasing your drone on the 17th of April. It's great to know that Alex Wilson provided you with exceptional assistance and made sure that everything went smoothly for you.
Should you need any more tech gear or gadgets, we suggest checking out Laptops Direct for a wide range of products that might interest you.
Best regards,
Naomi
Antwoord van Drones Direct
Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with ordering and that your item arrived promptly the next day. If you're ever in need of other products, feel free to check out Appliances Direct for a wide range of appliances.
Warm regards,
Naomi
Antwoord van Drones Direct
Thank you for sharing your positive experience with us! We're delighted to hear that you were pleased with the speedy postage and the communication throughout. If you're ever in need of other products, we recommend checking out Appliances Direct for a wide range of home appliances.
Best regards,
Naomi
Antwoord van Drones Direct
Hello,
Thank you for your positive feedback! We are delighted to hear that you had a great experience with us at Drones Direct. Your satisfaction is our top priority.
If you are interested in exploring more products, we recommend visiting Appliances Direct for a wide range of home appliances.
Thank you again for choosing Drones Direct!
Best regards,
Naomi
Antwoord van Drones Direct
Thank you for your positive feedback on our good and prompt service at Drones Direct! We are thrilled to hear that you had a great experience with us. If you ever need products beyond drones, we recommend visiting Appliances Direct for a wide range of home appliances.
Take care!
Naomi
Great item at a great price
Great item at a great price, and great communication. Very happy
30 maart 2024
Antwoord van Drones Direct
Thank you for your positive feedback! We're thrilled to hear that you are happy with your experience at Drones Direct. It's fantastic to know that you found the item to be great value and that our communication met your expectations. If you ever need more tech products, feel free to check out Appliances Direct for a wide range of options.
Best regards,
Naomi
Antwoord van Drones Direct
Thank you for sharing your positive feedback about our quick delivery and efficient service! We're thrilled to hear that you had a great experience with us. If you're in need of any other products, feel free to visit Laptops Direct (laptopsdirect.co.uk) for a wide range of tech products.
Take care!
Naomi
Quick to take money, even if they don't stock the items
Ordered a drone bottom shell replacement. Originally shown in stock. Alongside screw replacements which showed a 3 weeks delay. Gone to cancel the screw order today and now the drone shell isn't available for 10 weeks! They're quick to take my money but doubt my parts will arrive at this rate. I've had no update to say that the order will in fact be late. No way of contacting them directly without calling a chargeable number. Bot chat system is very limited. Readjusted to two stars. It would take a sensible response and update for me to update with something positive. I just feel really disappointed at the moment.
2 maart 2024
Review zonder uitnodiging
Antwoord van Drones Direct
Hi Christian,
Thank you for your review; we appreciate you taking the time to share your experience.
I'm so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.
I have logged this so we can continue to review this internally and use it to help us improve our service.
Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
Upgraded to a Mini 4 Pro - Best Price - Rapid Delivery
Upgraded to a Mini 4 Pro. Looked on Google and Drones Direct were offering the best price. I ordered Sunday evening and the drone landed with me on Monday afternoon. Very well packed, excellent communication.
6 maart 2024
Antwoord van Drones Direct
Hello,
Thank you for choosing Drones Direct for your Mini 4 Pro upgrade! We are thrilled to hear that you found our pricing competitive and that your order arrived promptly and well-packaged. We take pride in providing excellent communication throughout the process to ensure a smooth experience for our customers.
If you're ever in need of other products, we recommend checking out Appliances Direct for a wide range of home appliances. They offer great deals and service that you might find just as exceptional as your experience with us.
Best regards,
Naomi
Excellent company to deal with
Excellent company to deal with, fast dispatch and well packaged
19 februari 2024
Antwoord van Drones Direct
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our fast dispatch and well-packaged products. If you're interested in exploring more great deals, we recommend checking out our range at Appliances Direct for a variety of home appliances.
Best regards,
Naomi
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