Bom até dimento, fácil de fazer compra , porém poderia ser mais fácil de atender meu e-mail, fiz uma pergunta no e-mail e não me retornaram. Eu não consigo usar telefone de atendimento ao cliente porq... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My apology for doing a review for pro direct , I got confused did not look properly. I am very pleased with my DJI OSMO 6 tripod! I received the order on Friday, everything works perfec... Toon meer
Bedrijf heeft geantwoord
Highly recommended! I've purchased the DJI M3T in great price as a open box deal. The drone was new, never used. Full manufacturer warranty, DJI Terra 3 months license and 1 year DJI Enterprise Ca... Toon meer
Bedrijf heeft geantwoord
I looked at many outlets selling drones and found the drone I wanted on Drones Direct.It was considerably cheaper because it was advertised as 'Open Box'.I phoned the company and spoke to a very helpf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2011, Drones Direct, previously known as ProFlight-UK, is the UK's largest online retailer of drones and drone accessories. We offer the latest ranges at the greatest prices – with a guaranteed price match every time. For expert advice, just call our customer service team or visit your local showroom. Drones Direct is part of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space. *Information correct as of 06/08/2021.
Geschreven door het bedrijf
- Plenty of choice
- Welcome to the UK's number one shop for everything drones. Discover must-have new and refurbished drones and accessories from popular flying brands, including DJI, Parrot and ProFlight. We also offer training courses to help you get the most out of your tech. Then, there's our high-quality range of electric scooters. Browse must-have designs by Segway, Xiaomi and electriQ.
- Returns policy
- Changed your mind? No problem. We'll let you return a product up to 14 days after its arrival. Or, if your order is yet to be dispatched, log into your account and click 'cancel'.
- Delivery
- Our couriers deliver six days a week between 9 am and 8 pm. Pick the next day, choose a date or a Saturday delivery slot. Prices start from £4.95.
- Great showrooms
- Our Huddersfield showroom is currently closed. However, our shop in South Normanton, Derbyshire, is open to browse and get expert advice. Both locations have free onsite parking.
- 1,000,000+ happy customers
- We encourage all our customers to leave an honest review. This lets us know what we're doing right and the areas we can improve, while helping future shoppers to make informed decisions.
Contactgegevens
Verenigde Staten
- dronesdirect.co.uk
4,3
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely over the moon
Absolutely over the moon, I ordered the mini 4 pro with RC2 and free memory card and it was all at the best price I could find ,I placed my order at 6 pm and it was delivered just before 6 pm the next day and received plenty of emails keeping me upto date with what was happening fantastic service 10/10 for everything.THANK YOU VERY MUCH DRONES DIRECT .👌 👍
17 februari 2024
Antwoord van Drones Direct
Dear Customer,
We are thrilled to hear about your amazing experience with us at Drones Direct! It's fantastic to know that you found the mini 4 pro with RC2 and free memory card at the best price and that you received top-notch service. We appreciate your kind words and are delighted that you rated us 10/10 on everything.
If you ever need anything else, we recommend checking out our sister brand Appliances Direct for a wide range of home appliances.
Thank you for choosing Drones Direct!
Best regards,
Naomi
By far the worst company I have ever…
By far the worst company I have ever dealt with. I ordered a drone and received a Mac book pro, whilst most people would of stayed quiet I let them know, hoping they would send the drone I had purchased.
But no, I have to wait 3 days for them to collect the item, then and only then will they send what I ordered. No apologies, no support and no trust!
Remember I was the one that called to say they had sent me an item twice the value of what I ordered.
Terrible service, no apology just blamed DHL.
I would advise you not order from this company as the support is just not there
17 februari 2024
Review zonder uitnodiging
Antwoord van Drones Direct
Good Afternoon Chris,
First of all, thank you for taking the time to leave us a review, we really do appreciate it.
Please accept my apologies for the issues you have faced. This is certainly not the experience we expect our customers to have. I would really like to investigate this further with the hope of resolving it for you, however I have been unable to locate your Sales Order with the information you have provided.
Please can you provide me either with your Sales Order Number or your Postcode and I will certainly come back to you.
Kind Regards
Ivy
A seamless buying experience.
Just made buying the DJI Mini 4 Pro, easy. Good communication throughout. Brilliant extras included. Fantastic price. Extremely quick delivery. Thank you Drones Direct for making my purchase nice & simple.
17 februari 2024
Antwoord van Drones Direct
Dear Customer,
Thank you for your fantastic review! We're thrilled to hear that you had a smooth purchasing experience with us at Drones Direct. It's great to know that you found our communication effective, enjoyed the extra goodies, and appreciated the quick delivery of your DJI Mini 4 Pro. We're delighted to have made your shopping experience nice and simple.
If you're in need of any other tech products, we recommend checking out Laptops Direct for a wide range of options.
Best regards,
Naomi
Easwaterproof 4k cameray to order online
Easy to order online. I bought a 4k underwater camera for a great price for my snorkelling trips. Have tried it out already on dry land.
7 februari 2024
I had a query about payment and cost…
I had a query about payment and cost and no one ever got back to me.
18 januari 2024
Antwoord van Drones Direct
Dear Mr. Oddie Braddell,
We sincerely apologize for the lack of response to your payment and cost query. Your experience does not align with the level of service we strive to provide, and we appreciate you bringing this to our attention.
Customer communication is of utmost importance to us, and we regret any inconvenience caused by the delay in addressing your concerns. We are actively investigating this matter to understand the breakdown in communication and to ensure it does not happen again in the future.
Once again, we apologize for any frustration this may have caused, and we hope to have the opportunity to make amends and serve you better in the future.
Best regards,
Ivy
Prompt delivery and best price I could…
Prompt delivery and best price I could find, arrived with packaging in perfect condition. A later query on DJI Care Refresh Agreement, helpfully advised by sales that best go the direct route, and this was duly sorted thanks.
12 januari 2024
Review zonder uitnodiging
Antwoord van Drones Direct
Dear Customer,
Thank you for your positive review! We're thrilled to hear that you had a prompt delivery and found the best price with us. It's great to know that your order arrived in perfect condition.
We're also glad to hear that our sales team was able to assist you with your query regarding the DJI Care Refresh Agreement. We always strive to provide helpful and informative advice to our customers.
If you have any future needs or if there's anything else we can assist you with, we recommend visiting one of our other brands such as Appliances Direct, Laptops Direct, Furniture123, or Better Bathrooms. They offer a wide range of products that may be of interest to you.
Thank you again for choosing Drones Direct. We appreciate your business!
Best regards,
Dyanne
It was so easy and helpful just made…
It was so easy and helpful just made things idiot Prof
7 januari 2024
Antwoord van Drones Direct
Hi there,
Thank you for your positive feedback! We're thrilled to hear that our service made things easy and helpful for you. We strive to provide a seamless experience for all our customers. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Ivy
Great site,good deals
First time buyer and this was a great site to navigate with good information throughout. Prices and packages were competitive prices if not better. Delivery in time with plenty communication as to what was happening with it. Would definitely comeback here when I want to up upgrade......
5 januari 2024
Antwoord van Drones Direct
Hi there,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience as a first-time buyer and found our website easy to navigate with helpful information. We always strive to offer competitive prices and packages to our customers. It's fantastic to know that our delivery service was prompt and that you appreciated the communication throughout the process.
We look forward to welcoming you back when you're ready to upgrade! If you're in need of any appliances, we recommend visiting our sister brand, Appliances Direct, for a wide range of options.
Best regards,
Ivy
DJI mini 2 fly more
I ordered a DJI mini 2 fly more pack at roughly 9pm Boxing Day. I’d assumed it would be dispatched on the 27th and delivered the 28th. To my surprise, 11:30am on the 27th a knock on the door and a new drone.
I would highly recommend.
27 december 2023
Antwoord van Drones Direct
Hello,
Thank you so much for your recommendation! We are thrilled to hear that you had such a positive experience with your recent order of the DJI Mini 2 Fly More Pack. It's great to know that we were able to exceed your expectations by delivering it even earlier than anticipated.
If you are interested in exploring more of our products, we invite you to visit our website at appliancesdirect.co.uk. We have a wide range of high-quality appliances to suit your needs.
Thank you again for your kind words and support!
Best regards,
Naomi
+DJI Pro4
Website was very well layed out , pricing was fair
Delivery was Prompt and delivered before the expected date
1 januari 2024
Antwoord van Drones Direct
Dear valued customer,
Thank you for your positive review! We're thrilled to hear that you found our website well laid out and our pricing fair. We strive to provide a user-friendly online experience with competitive prices.
We're also glad that you were satisfied with our prompt delivery service. We understand the importance of receiving your order in a timely manner, and we're delighted that we were able to deliver it to you before the expected date.
We appreciate your feedback and hope to serve you again soon. In the meantime, we invite you to visit our sister brand Furniture123 for all your furniture needs.
Best regards,
Naomi
Antwoord van Drones Direct
Dear valued customer,
Thank you for your amazing review! We are thrilled to hear that you had a fantastic experience with our next day delivery service. Providing excellent service is our top priority, and we are delighted that we could meet your expectations. We appreciate your 5-star rating and hope to serve you again soon.
Best regards,
Ivy
Great service
30 december 2023
Antwoord van Drones Direct
Hi there,
Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us. We strive to provide excellent service to all of our customers. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Naomi
Transaction
Nothing special . The transaction went very smooth , fast , without problems . The delivery was stunning : next day delivery !!! This is the third time I'm dealing with Drones Direct and appreciate the easy way to do business with them . Thx Drones Direct 5***** .
22 december 2023
Excellent service
Excellent service. The fly more kit I ordered was well packed. The postage was very reasonable and arrived on time.
17 december 2023
Excellent
Got what I paid for excellent service kept me informed every step of the way
17 december 2023
My purchase was made online
My purchase was made online, however, I found the website easy to navigate. Delivery was as requested and on time. Happy with my purchase.
11 december 2023
Fast and reliable
Order arrived 2 working days after placed in the northern part of the Highlands. Doesn't get any better than that. Would I use again? Absolutely!!
11 december 2023
Needed two drone charging plugs asap…
Needed two drone charging plugs asap and next day delivery.
13 december 2023
Easy to order online and was delivered…
Easy to order online and was delivered by dpd in good time and kept well informed
10 december 2023
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