I was nervous of using this service as I don't like the idea of doctors giving certs or prescriptions without a proper consult. If my own GP could have seen me today, I wouldn't have used the se... Toon meer
Bedrijf heeft geantwoord
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I had a consultation with Dr. Sundus Amin and was really happy with the experience. She was very straightforward, listened to my concerns, and prescribed medication that was right for me. I had b... Toon meer
Bedrijf heeft geantwoord
Overall, I had a wonderful experience. When I developed a painful sore throat on a Sunday morning and knew my own doctor was unavailable, I searched online and found Dr Online. The process was simple... Toon meer
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I really appreciated being able to talk to a Dr. and get the medication I needed while traveling. She was very helpful and efficient and I have been able to continue my trip without disruption. Than... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Dr.Online - Ireland
Geschreven door het bedrijf
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Geschreven door het bedrijf
- Comfort and Versatility of Online Consultations
- Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
- The Best Doctors
- From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
- A Global Community
- Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
- Assistance in Multiple Languages
- Our global support is available with a dedicated team ready to help, regardless of your location or time zone.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients.
We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Contactgegevens
Ierland
- info@dronline.ie
- dronline.ie
4,3
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The dr Muhammad was so kind and…
The dr Muhammad was so kind and empathetic a genuine person
31 augustus 2026
Antwoord van Dr.Online - Ireland
Dear Jean,
Thank you very much for your kind words.
We are delighted to hear that Dr. Muhammad made such a positive impression through his kindness and empathy. We will gladly share your lovely feedback with him, as we are sure it will mean a great deal.
We truly appreciate your trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
Good and prompt experience
3 juni 2026
Review zonder uitnodiging
Antwoord van Dr.Online - Ireland
Dear Annette,
Thank you very much for your kind feedback.
We are pleased to hear that you had a good and prompt experience with our service. Providing efficient and timely support to our patients is always a priority for our team.
We truly appreciate your feedback and trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
Antwoord van Dr.Online - Ireland
Dear Reviewer,
Thank you for your kind feedback.
We are delighted to hear that you found the doctor helpful and that you were able to receive timely support for your health needs.
We truly appreciate you taking the time to share your experience and thank you for choosing Dr.Online.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Needed doctor in Cobh and used this…
Needed doctor in Cobh and used this online service. Excellent on time appointment and dr sent through script to nearest pharmacy straight away .
Made the whole process absolutely seamless
31 augustus 2026
Antwoord van Dr.Online - Ireland
Dear Sharryn,
Thank you very much for sharing your experience with us.
We are delighted to hear that you were able to access medical care in Cobh and that your appointment was on time. It is also wonderful to know that the doctor sent the prescription to your nearest pharmacy promptly.
Your kind feedback is greatly appreciated by our team.
Kind regards,
Paulina Souto
Customer Service Representative
Very quick and Great doctor,
Very quick and Great doctor,
The experience was quick and easy and I got what I needed. The Doctor is very nice and it made the experience so much better
30 augustus 2026
Review zonder uitnodiging
Antwoord van Dr.Online - Ireland
Dear Peter,
Thank you very much for sharing your experience with us.
We are delighted to hear that the process was quick and easy and that you were able to get what you needed. It is especially lovely to know that the doctor’s kindness made your experience even better.
Your kind words are greatly appreciated by our team.
Kind regards,
Paulina Souto
Customer Service Representative
My first appointment and the last with…
My first appointment and the last with Dr. Ghada Saad Shakir was a big disappointment due to the lack of professionalism and empathy. She insisted to make a videocall, well knowing that my camera wasn't working and I had requested a regular phone call in advance. I paid 49€ for an appointment trough text messages and she never gave me the option to provide me with a sick certificate. I should be getting my money back because I didn't get a proper service from this " doctor"
29 augustus 2026
Review zonder uitnodiging
Antwoord van Dr.Online - Ireland
Dear Reviewer,
Thank you for your feedback, and we are sorry to hear about your experience. This is not the level of service we aim to provide.
We sincerely apologise that you felt the consultation lacked the professionalism and empathy you expected.
After reviewing your case with the doctor, we were informed that you were experiencing a technical issue during the consultation. The doctor nevertheless provided the consultation for approximately 15 minutes and did her best to assist you. As the telephone number provided was not an Irish number, the doctor was unable to establish a telephone connection with you.
Unfortunately, the doctor had to conclude the consultation as it was overlapping with her next scheduled appointment. However, she did complete the consultation and sent the prescription to the pharmacy you had selected.
Nevertheless, we understand your concerns and recognise that this was not the level of service we aim to provide. One of our Customer Service agents will contact you directly to review the situation and assist you further.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Does what it says on the tin.
Does what it says on the tin.
Easy to make appointment, on time for appointment, quick problem identification, fast effective referral for scan.
29 augustus 2026
Antwoord van Dr.Online - Ireland
Thank you very much for sharing your experience with us.
We are delighted to hear that you found it easy to make your appointment, that the consultation started on time, and that your concern was identified quickly. We are also pleased to know that you received a prompt and effective referral for further assessment.
Your feedback is greatly appreciated by our team.
Kind regards,
Paulina Souto
Customer Service Representative
Antwoord van Dr.Online - Ireland
Dear Brendan,
Thank you very much for your feedback.
We are pleased to know that our service was available when you needed medical assistance and that you were able to access care when other options were closed.
We truly appreciate your trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
Antwoord van Dr.Online - Ireland
Dear Kathleen,
Thank you very much for your kind feedback.
We are delighted to hear that you received a prompt call back and that you were completely satisfied with the efficient service provided.
Your positive feedback is greatly appreciated by our team.
Kind regards,
Paulina Souto
Customer Service Representative
Listening to the patients problem and…
Listening to the patients problem and providing sound advice.
28 augustus 2026
Antwoord van Dr.Online - Ireland
Dear Reviewer,
Thank you for your kind feedback! We’re pleased to hear that you felt listened to and received helpful, sound advice. Providing attentive and supportive care is very important to us, and we truly appreciate you sharing your experience. 😊
Best Regards,
Dr.Online Ireland team
Antwoord van Dr.Online - Ireland
Dear Reviewer,
Thank you for your wonderful feedback! We’re delighted to hear that you received excellent and professional care and guidance from Dr. Naeem. We truly appreciate you taking the time to share your experience. 😊
Warm Regards,
Dr.Online Ireland team
Payment was taken and appointment…
Payment was taken and appointment confirmed but I was left waiting for doctor to join call , which never happened. I gave up after 20 mins waiting .
27 augustus 2026
Antwoord van Dr.Online - Ireland
Dear Conor Mulhall,
We’re sorry to hear about your experience and understand how frustrating it must have been to wait for the doctor.
After checking with the medical team, we can confirm that the consultation was subsequently completed. We sincerely apologise for the inconvenience and any confusion caused during the process.
Thank you for bringing this to our attention.
Kind regards
Dr Online costume support
Was easy and quick to book when I was…
Was easy and quick to book when I was in a pinch! The doctor was very nice and helped me a lot.
26 augustus 2026
Antwoord van Dr.Online - Ireland
Dear Reviewer,
Thank you so much for your kind review! We’re delighted to hear that you found the booking process quick and easy, and that the doctor was friendly and helpful. We really appreciate your feedback and are glad we could assist when you needed us! 😊
Best Regards,
Dr.Online Ireland team
Very quick and convenient
Very quick and convenient! Would definitely recommend if you can't wait to go see your gp
26 augustus 2026
Antwoord van Dr.Online - Ireland
Hello Reviewer,
Thank you so much for your kind review! We’re delighted to hear that you found our service quick and convenient. We truly appreciate your recommendation!
Warm regards,
Rona
Dr.Online Assistance
Excellent service
Excellent service. Very prompt, right on the time you book. Knowledgable professional Doctor, thorough and understanding.
Just like sitting across from your own GP.
prescription was immediatly forwarded to my chemist of choice for pick up.
Fully recommend this service.
26 augustus 2026
Antwoord van Dr.Online - Ireland
Hello Reviewer,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our service and doctor. It’s great to know that the appointment was prompt, thorough, and convenient, and that your prescription was sent promptly to your preferred pharmacy. We truly appreciate your recommendation!
Warm regards,
Rona
Dr.Online Assistance
Antwoord van Dr.Online - Ireland
Hello Reviewer,
Thank you for your kind review! We’re delighted to hear you found our service fast and efficient. We really appreciate your feedback and recommendation!
Warm regards,
Rona
Dr.Online Assistance
Antwoord van Dr.Online - Ireland
Hello Reviewer,
Thank you for your kind feedback! We’re delighted to hear you had a positive experience with our service. We truly appreciate your support!
Warm regards,
Rona
Dr.Online Assistance
Great support and no waiting around in…
Great support and no waiting around in a waiting room. Lovely doctor and she covered everything with me.
25 augustus 2026
Antwoord van Dr.Online - Ireland
Hello Reviewer,
Thank you so much for your lovely review! We’re delighted to hear you had a great experience and appreciated the convenient service without the wait. We’re also glad to hear that the doctor was kind and thorough. We truly appreciate your feedback!
Warm regards,
Rona
Dr.Online Assistance
Excellent service
Excellent service. Doctors are thorough in their assessment, professional and friendly.
25 augustus 2026
Antwoord van Dr.Online - Ireland
Hello Reviewer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our doctors thorough, professional, and friendly. We truly appreciate your kind words and support!
Warm regards,
Rona
Dr.Online Assistance
Experience was very good the doctor…
Experience was very good the doctor knew straight away in under a minute what was wrong with me only downfall is that it took hours to recieve my sick note
25 augustus 2026
Antwoord van Dr.Online - Ireland
Dear Megan Flanagan,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you had a positive experience with our doctor and that your consultation was helpful.
We sincerely apologise for the delay in receiving your sick note. On occasion, due to the high volume of consultations being handled by our medical team, there may be a slightly longer processing time before the relevant medical documents are issued and sent to the patient.
We greatly appreciate your understanding and your valuable feedback, which helps us continuously improve our service and the experience we provide to our patients.
Thank you once again for choosing Dr. Online.
Kind regards,
Dulce Ramos
Costumer Support
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