Dr.Online - Ireland Reviews 

4.616
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The prescription refill service is great. I had logged an appt through Laya and they were unable to help me online. This service is inexpensive enough I was able to book within 15 min of my unsuccessf... Toon meer

Beoordeeld met 5 van de 5 sterren

Dr. Hira Naeem was very attentive, listened to my symptoms and was able to give great advice about my up coming trip. Highly recommend the service, quick, efficient and liaison with the Pharmacy was... Toon meer

Beoordeeld met 1 van de 5 sterren

I wait for 2 hours and 20 minutes to the videocall and no one answer. If the doctor is late or forgot the appointment it should be an easy way to refund or reschedule. Update: I have now contacted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a consultation with Dr. Sundus Amin and was really happy with the experience. She was very straightforward, listened to my concerns, and prescribed medication that was right for me. I had b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Thuiszorg
  2. Arts
  3. Geestelijke gezondheidszorg
  4. Gezondheidscentrum voor kinderen
  5. Vrouwenkliniek

Over Dr.Online - Ireland

Geschreven door het bedrijf

Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.

Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.

We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.

Dr.Online is not about the future of Medicine. It's about the present!

Geschreven door het bedrijf

Comfort and Versatility of Online Consultations
Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
The Best Doctors
From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
A Global Community
Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
Assistance in Multiple Languages
Our global support is available with a dedicated team ready to help, regardless of your location or time zone.

Quick, Simple and Secure Scheduling

Consultations with Certified Doctors

We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(4.616)

928 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good

Very good service

26 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you for your kind feedback! We’re delighted to hear you had a positive experience with our service. We truly appreciate your support!

Warm regards,
Rona
Dr.Online Assistance

Beoordeeld met 5 van de 5 sterren

Great support and no waiting around in…

Great support and no waiting around in a waiting room. Lovely doctor and she covered everything with me.

25 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you so much for your lovely review! We’re delighted to hear you had a great experience and appreciated the convenient service without the wait. We’re also glad to hear that the doctor was kind and thorough. We truly appreciate your feedback!

Warm regards,
Rona
Dr.Online Assistance

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Doctors are thorough in their assessment, professional and friendly.

25 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you so much for your wonderful feedback! We’re delighted to hear that you found our doctors thorough, professional, and friendly. We truly appreciate your kind words and support!

Warm regards,
Rona
Dr.Online Assistance

Beoordeeld met 3 van de 5 sterren

Experience was very good the doctor…

Experience was very good the doctor knew straight away in under a minute what was wrong with me only downfall is that it took hours to recieve my sick note

25 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Dear Megan Flanagan,

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you had a positive experience with our doctor and that your consultation was helpful.

We sincerely apologise for the delay in receiving your sick note. On occasion, due to the high volume of consultations being handled by our medical team, there may be a slightly longer processing time before the relevant medical documents are issued and sent to the patient.

We greatly appreciate your understanding and your valuable feedback, which helps us continuously improve our service and the experience we provide to our patients.

Thank you once again for choosing Dr. Online.

Kind regards,
Dulce Ramos
Costumer Support

Beoordeeld met 5 van de 5 sterren

Absolute brilliant service and the…

Absolute brilliant service and the doctors are down to Earth and very knowledgeable.
Best online service I have ever used.

22 augustus 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience and found our doctors knowledgeable, friendly, and approachable. It means a lot to us to be your best online service experience! We truly appreciate your support and recommendation.

Warm regards,
Rona
Dr.Online Assistance

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The doctor was a real gentleman. Booked appointment and received phone call at alloted time. Super efficient.

22 augustus 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you so much for your fantastic feedback! We’re delighted to hear that your appointment was right on time and that you found the service so efficient. We’re also glad you had such a positive experience with the doctor. We truly appreciate your kind words and support!

Warm regards,
Rona
Dr.Online Assistance

Beoordeeld met 1 van de 5 sterren

Host never started the meeting

Booked and paid for a video consultation this morning . I was on video call shortly before my appointment time waiting for host the start the meeting and an hour later still waiting. Sent an email stating this and after a while of waiting got a reply to apologise and say they had an alternative appointment this evening. On their website there were still appointments available all morning so I declined the evening appointment and requested a morning one. I was given another booking of an hour and a half after the original booking with the same dr Muhammad Ghaznain . Again the same thing happened , he never answered - Very frustrating waiting ! After emailing again complaining I got offered my 3rd appointment of the day at lunch time. Spent all morning waiting around for an eventual 4 minute consultation. Would not recommend

21 augustus 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Dear Emma

We sincerely apologise for the inconvenience and disruption caused during your recent experience with Dr. Online.

Following our review of the situation, we can confirm that you were ultimately attended to, and we are very pleased to hear that everything was resolved satisfactorily in the end.

We fully appreciate that the experience may not have gone as expected, and we are grateful for your patience and understanding throughout the process.

Thank you for bringing this matter to our attention. Your feedback is valuable to us as we continue to improve our services and the experience we provide to our patients.

Kind regards,
Dulce Ramos
Costumer Service

Beoordeeld met 5 van de 5 sterren

Very satisfied

Very satisfied, quick and easy way to see a specialist. I was very impressed with my doctor, was quick to understand the issue and provide next steps and comprehensive care plan. I would have spent weeks battling the system if I went through a regular clinic. Thank you!

19 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our service and that your doctor was able to quickly understand your concerns and provide a comprehensive care plan. We’re glad we could make accessing specialist care easier and more convenient for you. We truly appreciate your kind words!

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. I booked an appointment at 10pm for 7.30am the next morning and had my prescription at 9am. My doctor was excellent and very thorough. Delighted.

19 augustus 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you so much for your fantastic feedback! We’re delighted to hear that you found our service quick and convenient, and that your doctor was thorough and helpful. We’re especially pleased that you received your prescription so promptly. Thank you for choosing Dr.Online, and we truly appreciate your kind words!

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Quick, Easy and Convenient

I had a really positive experience with DrOnline, especially with Dr Hira Naeem. The whole process was quick, easy and affordable, and she was thorough in asking questions and genuinely seemed to listen. Being able to do it all from the comfort of home made it so convenient too. I’d definitely recommend DrOnline, especially for something small that you need a prescription or sick note for. Highly recommend!

18 augustus 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Dear Reviewer,

Thank you so much for your wonderful feedback! 💙 We’re delighted to hear that you had such a positive experience with Dr. Hira Naeem and found the process quick, convenient, and comfortable. Your kind words mean a lot to the DrOnline team, and we truly appreciate your recommendation! 🌟

Best Regards,
Naomi, Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Good service

Good service

17 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Dear Reviewer,

Thank you for your kind feedback! 😊 We’re delighted to hear you had a good experience with DrOnline. We really appreciate your support!

Warm Regards,
Naomi, Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Very good with listening and…

Very good with listening and understanding

17 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,

Thank you so much for your kind feedback! We’re delighted to hear that you felt listened to and understood. We truly appreciate you taking the time to share your experience. We wish you all the best!

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Quick and easy.

Quick and easy.. friendly doctors.

13 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


Thank you for your lovely feedback! We’re delighted to hear that you found the service quick and easy, and that our doctors were friendly and welcoming. We really appreciate you taking the time to share your experience!

Warm regards,

Rona

Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Booked phone consultation online and the doctor called me 10 mns later. Comprehensive consultation and prescription sent to my local chemist.

16 augustus 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


Thank you for your wonderful feedback! We’re pleased to hear that the booking process was quick and easy, and that you received a thorough consultation and prompt support with your prescription. We really appreciate you taking the time to share your experience!

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

The doctor was nice and considerate

The doctor was nice and considerate. Contact at appointment time. When video didn't work out the doctor phoned instead which was appreciated.

16 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


Thank you for your kind feedback! We’re delighted to hear that you found the doctor nice and considerate, and that they were able to contact you at your appointment time. We’re especially pleased that the doctor was able to call you when the video connection wasn’t working. We really appreciate you sharing

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Quick and really helpful !

Quick and really helpful !

14 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


Thank you for your lovely feedback! We’re delighted to hear that you found the service quick and really helpful. We truly appreciate you taking the time to share your experience!

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 4 van de 5 sterren

Use With Caution for Scheduling

I booked an appointment for a specific time. They called me at 6:40 a.m. on a Saturday when my appointment was in the afternoon. Could not reschedule my appointment and desperately needed medication. I would never recommend this service to anyone.

Edit: I was contacted and rescheduled, and I was able to get the medication I needed. This was a little bit rocky to get there, but it did end up working out. I'd pretty much use the service, but would caution others on the scheduling.

13 augustus 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


Thank you for sharing your honest feedback. We’re glad to hear that we were able to reschedule your appointment and that you ultimately received the medication you needed. We’re sorry that the scheduling process was a little rocky, and we appreciate your patience and understanding. Your feedback is valuable to us as we continue to improve

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Muy buena experiencia

Muy buena experiencia
My inglés no es muy bueno pero con paciencia nos entendimos muy bien
Recomiendo

15 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


¡Muchas gracias por compartir su experiencia! Nos alegra saber que se sintió cómodo durante la consulta y que el médico tuvo la paciencia necesaria para asegurarse de que se entendieran bien. Agradecemos mucho su recomendación. ¡Le deseamos todo lo mejor!

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

The advice was good and the diagnosis…

The advice was good and the diagnosis fast

14 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


Thank you for your positive feedback! We’re glad to hear that you found the advice helpful and received a prompt diagnosis. We really appreciate you taking the time to share your experience!

Warm regards,
Rona
Dr.Online Assistant

Beoordeeld met 5 van de 5 sterren

Excellent consultation with…

Excellent consultation with knowledgable professional doctor

14 augustus 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Hello Reviewer,


Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent consultation and found the doctor knowledgeable and professional. We truly appreciate you taking the time to share your experience!

Warm regards,
Rona
Dr.Online Assistant

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