Nicko McBrain's Drum One  Reviews 

Great job done on dispatching and delivery.a last minute merch order for a gift
Quick and efficient,,
Wouldn’t hesitate to order again ,,
Parcel was trackeble from pick up to drop off ,,
A great service
Well done to the team at drum one ,

I really can't put into words how wonderful the staff are here. I want to give a particular shout out to Phil (the store manager).
Over Christmas 2025, I was without a kick drum pedal. My stepdad had purchased me one but was admitted to hospital. In a desperate attempt to find one, I called Drum One and explained my situation. Phil had no reason to trust me (as he didn't know me) but he offered to lend me a pedal until I got my new one.
This meant that I could play my drums through a very difficult time. My stepdad managed to give me my Christmas present... before passing away a day later.
I returned the pedal shortly after and I explained the situation. Naturally, I cried and Phil was a huge source of comfort. It is very clear to me that this is not just a business, but more like a community or a family. I was incredibly overwhelmed by Phil's kindness and I will never forget his kindness towards me.

Thank you Phil and all the staff at Drum One. You truly are a credit to the music community and I will absolutely be returning for any drumming needs I have. You all absolutely rock x

The interaction with the store's team was excellent and efficient. I purchased a custom Legacy of the Royals snare drum along with a few other products, but there was a problem with being charged double VAT. The store swiftly fixed the situation (thanks to Craig). The products are top-notch and were packed with great care and security. The staff is incredibly friendly, helpful, and quick to answer any inquiries, offering superb customer service. This store is outstanding, and I highly recommend it!

I’d been trying to get my son a BDC snare drum for Christmas. But the model he wanted was out of stock everywhere. I’d repeatedly called a number of competing retailers to get an ETA on new stock, but they just weren’t interested - one promised to call back three times and they still haven’t. Then I called Drum One - obviously too late for Christmas, but they said they’d do their best to get one from BDC as soon as they could. Guess what? The drum arrived by FedEx in time for Christmas Day. Open and honest about availability, good price, good comms, great delivery. Perfect service. Thanks guys.

Quality product ! Easy to order! Fast shipping !

I’ve bought the Tama drum key etc. very good 🎼🥁😊👍

A great service that was very efficient and the delivery was really quick,THANK YOU!!!

Delivery time was good.
Packaging was good.
Product ad described and good quality.
As always love Drumone and their products and service.

Great staff, welcoming, friendly and helpful. Great value.

Browsed online, selected the Pearl Joey Jordison Signature Snare which was one of the best prices on the net for that model. Paid and received courier notification and was delivered safe and sound the next working day! Amazing service from Nicko McBrain’s Drum One! Thankyou! 🤘

Never had a bad experience at Drum One - Always helpful, knowledgable and good value.

First class service and great equipment

Great drum store, excellent staff and super drum clinics!

Great products, lovely, helpful staff and great prices. What's not to like?

Super friendly and knowledgeable staff, amazing looking kits.
Just need Amedia Cymbals and Balbex sticks for the pure win .
Love to all ❤️

Drums arrived on time and as described, in time for the drums lesson!

Son attended a fantastic free technique workshop with Simon Mellish. Very informative workshop. Opportunity to buy the book and also some great new sticks. Stu Warmington very helpful and knowledgable about the marching drum side and helpful insight to Royal Marines Band Servjce .