Would like to thank DTW for outstanding customer service 🌟 Purchased a brushcutter 20th Aug 2025 As we have only 2days ago opened the package. We discovered a missing part. We contacted DTW and t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The best customer service I have ever received. After an initial phone call I drove across to DTW for some face to face advice. After talking through my needs Chris and his boss (apologies forgot name... Toon meer
Bedrijf heeft geantwoord
I bought an EGO Power HT2410E Hedge Trimmer, since I already have various EGO garden tools. The best price I could find on the web plus next working day delivery by courier. **Absolutely Perfect**
Never brought anything from DTW before, I needed some new battery Stihl equipment to replace my petrol equipment.DTW showed to be cheaper for what I wanted at the time of purchase they kept me well in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Unit 1, Adlington Central Business Park, Adlington, , PR7 4AY, Chorley , Verenigd Koninkrijk
- 01257422200
- sales@dtwtools.co.uk
- dtwtools.co.uk
4,7
Uitstekend
540 reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van DTW Tools & Machinery Ltd
Hi Michael,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Antwoord van DTW Tools & Machinery Ltd
Hi LD,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Antwoord van DTW Tools & Machinery Ltd
Hi David,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Wonderful
Ordering from the website is easy , collection is easy , staff are really helpful and always professional. When you go to the store / warehouse to collect it is always clean and tidy . This all makes for a very good shopping experience.
17 maart 2026
Antwoord van DTW Tools & Machinery Ltd
Hello David,
Thank you very much for the kind review here. I'm very pleased to hear you were happy with the service provided and the feedback regarding our shop and staff means a lot to us. We really appreciate it.
We hope to serve you again soon!
Kind Regards,
Dan.
Antwoord van DTW Tools & Machinery Ltd
Hello Stephen,
Thank you very much for the kind review. We really appreciate the feedback.
We hope to see you again soon.
Kind Regards,
Dan.
All good thanks.
27 februari 2026
Antwoord van DTW Tools & Machinery Ltd
Hi Clive,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Antwoord van DTW Tools & Machinery Ltd
Hi Bob,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Antwoord van DTW Tools & Machinery Ltd
Hi Stephen,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Antwoord van DTW Tools & Machinery Ltd
Hi Jonathan,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Easy to order using the…
Easy to order using the website,received emails from dtw regarding my order being received and when dispatched and it duly arrived a couple of days later.The price was competitive also.
3 maart 2026
Antwoord van DTW Tools & Machinery Ltd
Hi Jeremy,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Great price and delivered as specified
9 maart 2026
Antwoord van DTW Tools & Machinery Ltd
Hello,
Thank you very much for the kind review. We're pleased to hear you were happy with the price and service provided.
We look forward to serving you again in the future.
Kind Regards,
Dan
Fantasic compay
Fantasic compay, needed some Stihl oil and parts and they were brilliant. All sorted and arrived next day. Highly Recommended!
11 maart 2026
Review zonder uitnodiging
Antwoord van DTW Tools & Machinery Ltd
Hello Oliver,
Thank you very much for the kind review. We're pleased to hear you were happy with the service provided and we appreciate the recommendation!
Looking forward to serving you again in the future.
Kind Regards,
Dan
Antwoord van DTW Tools & Machinery Ltd
Hello Frank,
Thank you very much for the kind review. We're pleased to hear you were happy with the service and we look forward to serving you again in the future.
Kind Regards,
Dan
Quick delivery
Quick delivery, good product.Cut through bricks like a hot knife through butter.Thanks.
9 maart 2026
Antwoord van DTW Tools & Machinery Ltd
Hello,
Thank you very much for the kind review. We're pleased to hear you were happy with the quality of the product and the service provided.
We look forward to serving you again in the future.
Kind Regards,
Dan.
Easy site to navigate
Easy site to navigate - the mower arrived promptly. Would definitely use again.
2 maart 2026
Antwoord van DTW Tools & Machinery Ltd
Hi Ann,
Thank you very much for the kind review. We're pleased to hear you were happy with the service provided and we appreciate the feedback on our website too!
Looking forward to serving you again in the future.
Kind Regards,
Dan.
Brilliant brand new product packaged…
Brilliant brand new product packaged well and very fast delivery service.
5 maart 2026
Antwoord van DTW Tools & Machinery Ltd
Hi Darryl,
Thank you very much for the kind review. We're pleased to hear you were happy with the service provided and we look forward to serving you again in the future.
Kind Regards,
Dan.
Excellent service excellent value
26 augustus 2025
Antwoord van DTW Tools & Machinery Ltd
Hi Susa,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Amazing service and updates .
Amazing service and updates .
Ordered STIHL motormix on Wednesday afternoon and arrived 10.20 the following day on a standard delivery 🚚.
Price of the STIHL motormix was also very competitive.
10/10 fully recommend and will be using again.
12 maart 2026
Review zonder uitnodiging
Antwoord van DTW Tools & Machinery Ltd
Hi Alexander,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Antwoord van DTW Tools & Machinery Ltd
Hi Kamiar,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Best price I could find for Stihl item…
Best price I could find for Stihl item I ordered. Delivery was really fast. Kept abreast of delivery timing at all points.
9 februari 2026
Antwoord van DTW Tools & Machinery Ltd
Hi,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
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