Duncan Lewis Solicitors Reviews 

1.768
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I cannot recommend my solicitor highly enough. She has been incredibly helpful and supportive throughout my housing issues, going above and beyond to ensure that the council takes the necessary action... Toon meer

Beoordeeld met 5 van de 5 sterren

I was satisfied with everything. It was especially good from Uzma Shaik. That girl is very patient and kind. If you are using Persian, be sure to ask for the translator Ms. Sepideh Samrini. عالی ب... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

They have very good reputation however it is almost impossible to engage them on legal aid assistance regarding serious housing law breeches. In addition it takes them a long time to reply to your en... Toon meer

Beoordeeld met 5 van de 5 sterren

I want to sincerely thank Mr Denny Joseph Derasahayam for all his hard work and support on my asylum case. He was always professional, communicated clearly, and kept me updated throughout the process... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocaat

Over Duncan Lewis Solicitors

Geschreven door het bedrijf

Established in 1998, Duncan Lewis Solicitors serves both corporate entities and private individuals from a number of offices across England and Wales. The firm is committed to providing reliable, accurate and practicable legal services and aims to fulfil its motto “we give people a voice”. Employing over 600 personnel, Duncan Lewis practices in over 25 areas of law and as the UK’s largest provider of legal aid services approximately 70% of the firm’s client base is publicly funded, with legal aid franchises in actions against public authorities, child care, clinical (medical) negligence, community care, crime, family, housing, immigration, mental capacity/Court of Protection, mental health, public law and welfare benefits. The firm also offers services in charity law, debt and insolvency, education law, employment, personal injury, regulatory and compliance law, and wills, probate and tax.

The firm represents individuals, companies, and corporate entities, including UK and international businesses, and handles claims at all levels of judiciary. Their expertise includes business crime/investigation, business immigration, commercial property services, company and commercial law, and international trade disputes, with alternative dispute resolution (ADR) available for all commercial disputes.

The firm has been continuously recognised by independent legal directories The Legal 500 and Chambers and Partners UK as a top-tier and leading law firm. Additionally multiple individuals are also recognised by these directories for their specialist services.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 17% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(1.768)

245 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Paul Nuttall, Duncan Lewis Solicitors, Family Law

I have been assisted by Duncan Lewis for years and during many family law cases via Legal Aid. They have always been highly professional, quick to respond, clear in their instructions and treated my case with upmost respect and sincerity. I have also been lucky to have been represented by the same solicitor, Paul Nuttall, for years and have received a highly tailored to my needs service because of his hard work and dedication to my case. Couldn't be happier with my experience!

3 februari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Anna

Thank you for your kind feedback. We are pleased to hear that Child Care Solicitor Paul Nuttall provided clear guidance and strong representation throughout your case. Your recognition is greatly appreciated.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Avaani Grewal best solicitor!



Dear Avaani,

I wanted to take a moment to personally thank you for everything you have done for me during my case.

From the very beginning, you handled my situation with such professionalism, compassion, and determination. While I was fighting for my child during one of the most difficult periods of my life, you consistently went above and beyond to support me — not only legally, but emotionally as well. Your patience, reassurance, and clear communication made an enormous difference when things felt overwhelming.

It was always clear how much care and effort you put into my case. You were thorough, proactive, and incredibly dedicated, and I genuinely felt that you were fully invested in achieving the best possible outcome for my child. That level of commitment is something I will never forget.

You should be extremely proud of the solicitor you are becoming. I am truly grateful that my case was in your hands, and I cannot thank you enough for your hard work, kindness, and support throughout this process. You are an absolute asset to Duncan Lewis Solicitors and I wish you all the best for the bright future you have ahead of you!

With sincere thanks and appreciation,

Kind regards,
Samantha Johnson

29 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Samantha

We appreciate your feedback. Our Family and Child Care team prides itself on being responsive, skilled and committed to achieving the best possible outcomes for clients. We are delighted to see Caseworker Avaani Grewal's hard work recognised and valued.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Great experience to be honest…

Great experience to be honest professional service Respectful treatment and communication, special thanks to sajal Parashar for guiding me and supporting my case
Great work all the best for Duncan Lewis solicitors

1 december 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Mohammed

Thank you for your feedback. We are pleased to hear you had a positive experience with Caseworker Sajal Parashar. Their professionalism and dedication to achieving the best outcome for clients is something we greatly value.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Professional and Supportive Service

I have had a very positive experience with Duncan Lewis Solicitors, particularly with Anjali Dora who has been assisting me with my case. She has been professional, well organised, and consistently proactive in managing my matter.
Anjali has kept me regularly updated, communicated clearly through emails and meetings, and ensured that everything was explained to me in a way I could understand. She has been supportive, attentive, and always available to arrange meetings to organise and progress my case.
Overall, I am very satisfied with the quality of service, communication, and professionalism provided.

22 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear MHD

Thank you for taking the time to share your experience. We are happy to hear of Caseworker Anjali Dora’s professionalism and dedication to achieving positive outcomes for her clients. Your comments are greatly valued and will be shared with the team.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 1 van de 5 sterren

First Impressions

I am writing to express my dissatisfaction with the level of service I encountered while attempting to reach Duncan Lewis Law firm for assistance with a new legal matter.

On five separate occasions today, I attempted to contact their office, and each time I encountered significant delays and, unfortunately, dropped calls. Below is a summary of my attempts:

1. Call 1: After a 15-minute hold, my call was disconnected.
2. Call 2: After a 10-minute wait, my call was again dropped.
3. Call 3: Someone answered, but the call was abruptly terminated.
4. Call 4: After waiting for another 15 minutes, the call was disconnected once more.
5. Call 5: I spoke with a representative who appeared to be located at an overseas call centre. I explained my prior experiences and began to provide my first name, but after being placed on hold for over 10 minutes, I chose to hang up.

It is truly inconceivable that a law firm of this stature lacks robust measures to monitor the effectiveness of its customer service representatives. First impressions matter greatly in the legal field, and my experiences have regrettably led me to seek representation from another firm.

I hope this feedback is taken constructively and prompts an evaluation of your call handling processes to improve future client experiences.

21 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Dr Taylor

We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Outstanding professionalism and support from Pardeep Somel

I would like to express my sincere gratitude and appreciation to Duncan Lewis Solicitors, and in particular to my supervising solicitor Pardeep Somel, for the outstanding professionalism and dedication shown throughout my immigration matter.

Pardeep supervised my case and handled complex pre-action protocol and judicial review related work with exceptional care, accuracy and legal skill. She managed my case with a very high level of professionalism, patience and integrity, even during a period when I was under severe psychological stress and sometimes struggling to explain my situation clearly.

Despite the complexity of my circumstances and the pressure I was under, she remained calm, supportive, understanding and highly professional at all times. Her guidance, attention to detail and commitment were instrumental in achieving a successful outcome in my immigration case.

I am truly grateful for her efforts and for the excellent service provided by Duncan Lewis Solicitors. I would highly recommend Pardeep Somel and the firm to anyone seeking expert and compassionate legal representation in immigration matters.

5 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Ahmad

Thank you for taking the time to share your experience. We are pleased that Immigration Director Pardeep Somel demonstrated the professionalism and attention to detail we strive for in every case.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

I’m so satisfied with Duncan Lewis…

I’m so satisfied with Duncan Lewis solicitors great work. Highly recommended. Specially Rajni Chodha, thanks for your support,advice.
God bless you 🙏

19 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Davinder

We appreciate your feedback and are glad that Immigration Solicitor Rajni Chodha provided you with effective advice and support. Our team works hard to ensure every client feels informed and confident throughout the process.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Great service been provided by Miranda…

Great service been provided by Miranda quashia highly recommended

16 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear ZONASH

Thank you for taking the time to share your experience. We are really pleased to hear that Housing Trainee Solicitor Miranda Quashie was able to support you effectively.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Paige Evans- Highly professional and effective legal representation

Paige Evans- handled my case with a very high level of professionalism and care. It was a complex matter, but she was clear, strategic, and thorough throughout, which ultimately led to a successful outcome.

Communication was excellent. Paige kept me informed at every stage, explained matters clearly, and was always responsive to emails and queries. She made a very stressful situation feel manageable and gave me confidence in the process.

I am extremely pleased with the outcome and would not hesitate to recommend Paige Evans and Duncan Lewis Solicitors.

12 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear RJ

We appreciate your feedback and are glad that Civil Litigation Solicitor Paige Evans provided you with effective advice and support. Our team works hard to ensure every client feels informed and confident throughout the process.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

How was your case handled?

I had a wonderful experience with my solicitor Amrit Raindi. He demonstrated a high level of commitment to make things easy for me

26 november 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Emmanuel

We appreciate your feedback and are glad that Business Immigration Solicitor Amrit Raindi provided you with effective advice and support. Our team works hard to ensure every client feels informed and confident throughout the process.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

I would like to express my sincere gratitude to Meghana Vuttaradi

I would like to express my sincere gratitude to Meghana Vuttaradi of Duncan Lewis Solicitors for her outstanding work on my asylum claim. She was professional, compassionate, and extremely thorough throughout the entire process. Meghana took the time to listen to my story, explained every step clearly, and supported me during what was a very stressful and difficult time.

Thanks to her dedication, hard work, and attention to detail, I have now been granted refugee status. I am truly grateful for her support and would highly recommend Meghana Vuttaradi and Duncan Lewis Solicitors to anyone in need of legal assistance with asylum or immigration matters.

12 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Fatou

We appreciate you taking the time to share your experience. Caseworker Meghana Vuttaradi takes pride in delivering clear, effective and client-focused advice.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 4 van de 5 sterren

I am honestly so thankful to Hema…

I am honestly so thankful to Hema Yaramachu for everything she has done for me. From the very beginning, she treated me with kindness, patience, and respect. She listened to me, believed me, and supported me through one of the most difficult times in my life. She explained everything clearly and never made me feel rushed or unheard. I will always be grateful for her support and dedication, and I truly couldn’t have asked for a better legal rep.

9 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Eriel

We appreciate you taking the time to share your experience. Caseworker Hema Yaramachu takes pride in delivering clear, effective and client-focused advice.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 1 van de 5 sterren

Dear All at Duncan Lewis Solicitors,

Dear All at Duncan Lewis Solicitors,
I hope this message finds you well.
My name is Abdulselam Mohammed, and I am one of your clients. I am writing this email today to express my sincere gratitude and appreciation.
My respected solicitor, Ms Hajra Fathima, has worked with me with exceptional dedication. She has supported me greatly, without sparing her time, and has handled my case with care, professionalism, and kindness. For this, I would like to say a heartfelt thank you.
If there is anyone who can truly testify to the quality and excellence of your firm, it is me, Abdul, and I am proud to say so.
Honestly, it is difficult for me to fully describe the way Ms Hajra Fathima treated me. To tell the truth, she felt not only like my solicitor, but like my own sister. Her approach, understanding, and support meant a great deal to me.
From now on, if I come across anyone who is looking for a solicitor, I will not hesitate to direct them to your firm.
I have nothing more to add, as words feel insufficient. Once again, I would like to thank all of you sincerely for the help and support you have given me.
Kind regards,
Abdulselam Mohammed
Peace be with you.

9 januari 2026
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Abdul

We are delighted to hear of your experience with Caseworker Hajra Fathima, who takes pride in providing clear, reliable and compassionate advice, and it is encouraging to know that this has been recognised.

If you are kindly able to amend your star rating to reflect your experience, this would be greatly appreciated.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Excellent lawyer

Excellent lawyer. Very professional, knowledgeable, and supportive. Ankita Dwibedy guided me through my case with honesty and care. I strongly recommend her services

1 december 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Edris

Thank you for your kind feedback. We are pleased to hear that Caseworker Ankita Dwibedy was able to support you and achieve a positive outcome.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Caroline Roche-Steadfast, Compassionate, and Truly Trustworthy

I am very grateful for Caroline Roche's support regarding a will and associated legal proceedings. Her guidance was so strong and steady, but it was her compassion and empathy that truly stood out. I honestly would have been lost without her during those final 12 months. During her pregnancy when things were finalizing through the court, she was under a lot of pressure whilst still supporting me, when she should have been having a much easier time. It is a testament to her professionalism and kindness that she remained so focused on our needs. I feel privileged to have had her as our legal counsel.

2 april 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Shireen

Thank you for your positive feedback. We are truly pleased to hear that you felt supported throughout the process. Wills and Probate Director Caroline Roche works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Great Thanks To Duncan Lewis

My experience with Duncan Lewis was the best ive had with a solicitor, communications great and they do give good advice.They listen to you and takes strategic measures to help and what makes them separate from others is they honest and willing to help people that are in need Thank you Bradley (Duncan Lewis)

8 december 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Herby

Thank you for taking the time to share your experience. We are really pleased to hear that our team was able to support you effectively.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Superb service provided by Jaspreet Rai…

Superb service provided by Jaspreet Rai of Duncan Lewis Solicitors. My case was handled sensitively, professionally and efficiently. Jaspreet always made me feel safe and reassured. She was very respectful in every email communication. Jaspreet's knowledge and responses to my questions were always prompt and accurate, with legal knowledge conveyed clearly. I would highly recommend Duncan Lewis and Jaspreet Rai to handle your legal matters.

13 november 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Mel

Thank you for taking the time to share your experience. We are pleased to hear that Family Law Solicitor Jaspreet Rai was able to assist you with professionalism and care throughout your case.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 1 van de 5 sterren

Shockingly bad

I regret to write this review regarding the unsatisfactory experience I had with Duncan&Lewis firm concerning my case. Unfortunately, the level of diligence and attention to detail was severely lacking, which resulted in a significant sense of confusion of the case and frustration on my part.

After some more experience with another firm, I can confidently say, that from the beginning, it was apparent that there was little understanding of my needs. The careless approach to managing the complexities of my case and the absence of a solid strategy demonstrated a lack of commitment to achieving a favorable outcome. The issues and confusion that arose from neglectful handling have left me feeling unsupported and disheartened.

Additionally, I was not informed about any alternatives in a timely manner. On two occasions, I found myself disheartened the day/ evening before a hearing, with last-minute comments that I should drop the case, instead of well-planned advice. Had I been informed earlier and worked on the best possible strategy and plan, they could have saved me a lot of time, stress, and money.

My complex case was assigned to a junior solicitor, and according to our contract, a senior solicitor was supposed to supervise and regularly review all work, especially our finished statements. Unfortunately, this did not happen. The statements were written in a very rushed and confusing manner, making it difficult for the judge to quickly grasp the main information and evidence. Despite my concerns regarding the amount of evidence we were submitting, the team insisted on this approach, which ultimately led to extra hearings and unnecessary delays.

The firm was very expensive, yet the high fees did not mirror the attention my case required or the support I deserved.

Each extra hearing, costing me approximately £5,000 to £7,000, only added to the overall confusion and complexity of the case, instead of simplifying it and focusing on the most important issues. Communication was often unclear, inaccurate, lacking in main points, making it difficult for me to grasp essential information about various stages. The responsiveness to my inquiries was inadequate, which compounded my anxiety and made it challenging to navigate a situation that was already complicated.

We went through three hearings, at least one, possibly two of which could have been avoided had I been informed of the realistic outcome well in advance and offered more constructive alternatives. My lack of confidence in the team’s expertise has only continued to grow, and I did not feel that I received the best possible assistance.

I submitted a complaint to the principal office about six weeks ago and have yet to receive any response.

I am truly disappointed by the overall experience with this firm.

3 november 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Petra

We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

I worked with Ashmira Kailash Moon at…

I worked with Ashmira Kailash Moon at Duncan Lewis Solicitors. Throughout the case, she was incredibly attentive, even though we spoke different languages. She even arranged for an interpreter and we had multiple conference calls to better understand me and help with my case. We discussed in detail how to organize my documents and defense. She has a powerful writing style. Her explanations and ability to help you express yourself clearly are truly wonderful. She's a lawyer who knows exactly how to use words. She allows you to text her at any time of day, and if she's unavailable, she gets back to you as soon as possible to inform you about your request. She's absolutely a wonderful person. I'm sure all her team members are equally kind and understanding. Thank you so much for everything, both to Ashmira and all the other Duncan Lewis employees.

24 december 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Sahin

Thank you for your review. We are glad to hear that Caseworker Ashmira Kailash Moon made a difference to your experience and supported you through the process.

Kind regards,
Duncan Lewis Solicitors

Beoordeeld met 5 van de 5 sterren

Great

I worked with Shrestha Banerjee . She is very helpful and professional. Communication is very good and she explained everything clearly

22 december 2025
Review zonder uitnodiging
Logo Duncan Lewis Solicitors

Antwoord van Duncan Lewis Solicitors

Dear Kenado

Thank you for taking the time to share your experience. We are pleased that Caseworker Shrestha Banerjee demonstrated the professionalism and attention to detail we strive for in every case.

Kind regards,
Duncan Lewis Solicitors

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer