I wanted a good quality weekend bag for my husband's anniversary. I hunted over a few days and found nothing that jumped out at me until this company. The leather bag is perfect. Attention to detail j... Toon meer
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I bought some very nice monogrammed towels a year or two ago which have pleased everyone in the family. I also bought a bathrobe which my teenage son seldom takes off. In the recent January sale... Toon meer
I recently ordered a Velcro fastening shower towel, after trawling Internet and was astonished at how difficult to buy. I am not keen on ordering from unknown sources, like eBay or Amazon markets, so... Toon meer
We ordered on 6th December. The product arrived 20th December. You know that the orders will increase pre Christmas, so I assume that you will have factored this into your delivery forecasting. I real... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A true family business is a rare thing. Even more rare is a family business that has survived the generations, building on its established traditions, while innovating and modernising as it seeks to future-proof the business for the generations to come. Duncan Stewart is one of those family businesses that take our history seriously, knowing that it informs everything we do going forward. Duncan Stewart is renowned as a supplier of premium quality personalised and branded textiles and more recently, this has expanded into homewares and gift items. We create embroidered towels, bags, bathrobes, laser engraved homewares, and bespoke items that cannot be found on the High Street. On the business-to-business end, we work closely with a range of customers, supplying multi-national companies with branded products and corporate gifts to supplying beauty colleges and small businesses with textiles. For consumers, our wide range of premium products are available as stand-alone items or personalised to make beautiful gifts that celebrate every occasion. For us diversification is key, and our product range reflects this. We strive to think outside the box with our designs, to enable all of our customers to be inspired in finding that perfect gift item for someone they love.
Contactgegevens
UNIT 1, BN14 8HQ, Worthing, Verenigd Koninkrijk
- 01903 201251
- sales@duncanstewart.co.uk
- duncanstewart1978.co.uk
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All wrapped up...
What a brilliant item. We had struggled to get a high quality, well finished cotton dressing gown for our son. We found this perfect one with towelsrUs but thought we had left it too late to order in time for Christmas delivery. We needn't have worried because it came in super quick time and was just what we had been looking for. Excellent quality and value for money.
Quality customer service and superior product.
I was very happy with the product, speed of delivery and quality of service I received. Especially as I placed my order a week out from Christmas.
Speedy delivery!
Excellent service with product just as described. Brilliant.
Thanks so much.
excellent
dressing gown was delivered without delay and in the stated timescale despite it being in the pre Christmas rush
quality towelling gown
LUXURIOUS
My robe is just wonderfully warm, cuddly and and so comfortable. The quality is top class.
speedy delivery excellent products
My wife and child love the products ordered. The throw is soft and comfortable.
Lovely
The towel was great quality and looked lovely in white with the sky blue writing. Looks very sophisticated! I am very pleased with it. Delivery was speedy too. The only complaint I have is that delivery was very expensive. I had it delivered to Luxembourg and the delivery charge was more than the towel! I have many items delivered from hte UK to Luxembourg and delivery is normally not that much. In this case it was very expensive.
Good product, questionable customer service
The dressing gown was lovely quality, but getting it was not a great experience. I ordered the day after the Christmas delivery cut off guarantee, so knew it wasn't guaranteed for Christmas and appreciated they were horribly busy. BUT, I called three times to ask if it was in production/when I could expect it-ish, they lied to me and told me it was in production and would most probably be with me for Christmas. It didn't turn up for Christmas-no problem as I knew this was a strong possiblity, but unfortunately when I buzzed them in the new year to chase I was told it hadn't yet gone into production but they would start it straight away. I would rather they have been honest from the off set then I would have not bothered them with phone calls or wasted my time. A shame.
Awesome
I ordered a bathrobe for my nephew and got it embroided. The quality is great and the embroiding is first class! Very chuffed and have already reccomended towels r us to my friends!
Thank you!
beautifull blanket
the blanket is lovely and warm and of good quality, and i
would highly recommend it.
Delivery was very fast.
The price is very reasonable too.
Just what I was looking for
Ordered a poncho for a 2 year old, I wanted something that was good quality and personalised and I got what I was looking for. My only slight disappointment was that I ordered this in very good time for Christmas and it was the present that took the longest to arrive.
Fantastic service and excellent quality.
The towels i ordered were of very good quality and the embroidered names were very clear and neat. I would definately order from this website again.
Very poor service, wont be using them again.
Placed an order with towels r us on the 8th of december and was told i would receive it by the 20th of that month. Didnt mind too much that it didnt arrive in time for christmas because it is a busy time of year but i got an email on the 20th saying it was shipped out. Its the 9th of january now and i still havn't received it and after emailing the company i have still got no response from them either.
Really excellent experience, good service, good price and good product
Good website interface to order product and personalisation, good selection of product and really good value, my boy really liked his rode, so much better than the "fleece" alternatives
Excellent Service, Great Product
An embroidered towel, good quality towel and perfect emboidering, delivered on time, great idea for a present, will definately use them again.
quality products
I ordered two items both should have arrived on 22nd December. One arrived! I phoned about 4:55pm and was told the other item would be with me at the latest Sat 24th December Top marks to company- the item was with me the day after phone call-23rd December2011.
Very happy with both items ordered
Don't go big
I bought 2 embroided bath towels which is lovely and soft, however the design could have been placed better.
I also bought two embroided bath sheets and was quite disappointed with the quality as I bought much better quality bath sheets in my local supermarket for half the price
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