dwarvesshoes.com Reviews 150

Good quality boot, very soft like many report, but I’d size a half up though. I wear a size 7 and it was too tight at tip of the toes . Still a great quality boot, I’ll just size up next time.

I like the product very much. Great qulity and fashion design. and always arrived on time.

I ordered a pair of shoes on 19th April. I did not hear anything for nearly 3 weeks until I emailed them for an update. They then said the shoes will be shipped the following week. They were not shipped. I then asked for a further update and a refund. They said the shoes again will be shipped out the following week. They were eventually shipped out on 19th May over 4 weeks since placing the order. Then they said it will be another 10 - 15 days to receive the order. It is 26th May and still no shoes. Avoid this company.

I love the shoes! Very comfortable and unique. It took a long time to get but once I contacted customer support it seemed to speed up. I love the look of handmade shoes!

Tina at Dwarves shoes helped me immensely. She made sure that I received the right pair of boots after having been sent the wrong pair. They fit great and I am very happy with the quality of the lace lined boots, and the fit is perfect. I would highly recommend Dwarves shoes.

Customer service via email
was very quick and helpful.
Shoes are well constructed and the color on the website matches with the shoes I ordered.
Size is true to the size listed.
Very happy customer and definitely I will order again from this company.

I love my new Mary-Janes! They are comfortable, cute and I get a lot of compliments on them !! The packaging is very elegant also! I have been searching for the perfect pair of MJs for a long time now and pleased that I found them!

The quality was perfect and timing was great! If i had concerns the response time was great The quality was perfect and timing was great! If i had concerns the response time was great

Total scam.
THANK GOD I never made a purchase. But I hate seeing people buying 50$ shoes for 150$+ so I'm taking the time to write my shopping experience.

For context, I'm a fan of leather shoes/boots, I own many pairs such as Doc Martens, Blundstones, etc. Plus I used to sell shoes in a shoe store, I was the supervisor of my team. Some of the products were cheap but affordable, others were high quality designer shoes. We can easily distinguished the difference by sight, touch and even smell. So I trust my judgement regarding footwear. Plus I hate scams, I've almost been scammed a few times and I educated myself to recognize the red flags.

So I was looking at the site and I saw many of said red flags:
1. Many typos on the website, missing spaces or ponctuations, etc. 🚩
2. In the list of materials supposedly used to make these "100% real leather" footwear, they enumerated a wide variety of leather, which is very unusual for companies selling actual leather boots/shoes. 🚩🚩
3. There are two different measurements charts. 🚩🚩🚩
4. I took a screenshot of a pair I was interested in and I found the exact same pair (and photo) sold on sites like AliExpress for 50-60$. Now I know bootleg products imitating actual brands will often steal their photos to attempt to sell their merchandise, however considering the other red flags and mixed reviews online, I'm ready to assume this isn't a legitimate business. Sure the shoes are beautiful, but they aren't worth 150$ to 250$+. They look the same cheap quality as the shoes I used to sell. I can't smell nor touch them, but it's visibly obvious when looking at the sole and photos showing the insides. 🚩🚩🚩🚩

It's truly disappointing because I was really looking forward to buy from them. I thought I was about to encourage a legitimate business. At least I didn't fall it before it was too late. Now I know that when they mean "handmade leather shoes", they mean "handmade by exploited workers for cheap or nothing".
Don't give your money to unethical businesses such as Dwarves shoes or others if you can afford it.

(Sorry for any grammatical errors, English isn't my first language)
Edit: After Dwarves replied disagreeing my statement, I want to repeat that this is my genuine shopping experience and I have visual proof to back up most of my claims. Understand that I didn't make a purchase, even tho I wanted to, because of my experience.

These are the best shoes!! They are flexible, soft leather, and high quality! Do not hesitate to purchase!

they are very soft i feel them like wearing socks i love them
Thank you

Ever since I purchased my first pair of shoes, I continue to purchase shoes. I have over 6 pairs with 1 year. The shoes are made in good quality. The customer service is great! I always receive a response when I contact them. I am a happy and satisfied customer.

신발받자마자 너무좋앗어여 가죽도그렇코 부드럽고 편하고
완젼 짱짱 기분좋아서 바로신고나감
너무맘에들어서 두개 더 주문햇어여 ^^
첨엔 불안해서 해외제품이라 망설엿는데
정말 잘햇다능 생각이 드네요 ~

⭐ 1/5 – Terrible product and awful customer service

I was traveling when these shoes arrived, and when I got home, it was immediately clear they were not a women’s size 9. I couldn’t even get my feet into them.

When I called the company, they said I was outside the 7-day return window and refused to replace or refund the shoes. Their only offer was 15% off a future order, which is useless since I won’t be buying from them again.

Total waste of money. Poor product and terrible customer service. I strongly advise against shopping with this company.

I bought two boots from Dwarves, and they are absolutely outstanding in material and workmanship.

I'm very happy with the quality of the shoes I ordered. I had problems finding shoes that fit my feet comfortably. The leather is very smooth and soft, which fits my feet well. Plus, the style is totally different, and I don't see anyone else with the same pair of shoes I ordered.

Fantastic boot's craftsmanship is excellent great fit. Thank you very much so happy 😊

The actual ordering, shipping and receiving of the loafer shoes I ordered was great. The shoes are adorable and I was so excited to wear them. The toe area was wide and looked so comfortable. However, they are so narrow through the instep area that I could not get them on. They were too painful for me to wear. I even ordered a 1/2 size larger to make sure they would work. Now I am looking for a friend who wears a 6 1/2, I dislike ordering shoes online with a wide short foot.

I have purchased three pairs of footwear from Dwarves Shoes...so far. I will certainly be buying more. They are well made, using thoughtful, quality resources and at very reasonable prices. I enjoy the comfort, creativity and variety that Dwarves Shoes provides. As well, their service is fantastic. They are responsive, efficient and friendly. The free shipping is also a much appreciated convenience. Mostly, I really love the shoes and so do my feet.

This is my second purchase from Dwarves. Again this was a first class experience. The quality and style were just as described. Their shoes are quite unique and beautifully made. One thing I would suggest - they use a size guide if you click on “what’s my size” and you measure your foot front to back to get an accurate sizing. This way both purchases have been perfect! Highly recommend!