We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As soon as I unveiled these carefully packaged treasures, I could sense the quality and care that they were made with. Cannot fault the materials and design, definitely artisan crafed with attention... Toon meer

Beoordeeld met 5 van de 5 sterren

I have purchased three pairs of footwear from Dwarves Shoes...so far. I will certainly be buying more. They are well made, using thoughtful, quality resources and at very reasonable prices. I enjoy th... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered a pair of shoes on 19th April. I did not hear anything for nearly 3 weeks until I emailed them for an update. They then said the shoes will be shipped the following week. They were not sh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer service via email was very quick and helpful. Shoes are well constructed and the color on the website matches with the shoes I ordered. Size is true to the size listed. Very happy custome... Toon meer

Bedrijfsgegevens

  1. Schoenenwinkel
  2. Laarzenwinkel
  3. Winkel in modeaccessoires
  4. Handtassenwinkel
  5. Lederwarenwinkel
  6. Schoenengroothandelaar

Geschreven door het bedrijf

Dwarves make high-quality, comfy handcrafted leather shoes for women. We specialize in casual daily walking shoes at a price everyone can afford. We have boots, oxfords & tie, mary jane, loafers, flats, sandals, slippers, sneakers, wedges, platforms, pumps, large size shoes. Our shoes are suitable for students, professional women, teachers, busy moms, expectant mothers, and anyone who loves soft comfortable footwear. We have been in business since 2012 and our website dwarvesshoes.com opened in 2017. From 2012 to 2023, We are here for 11 years. We pride ourselves on our integrity and the quality of our handcrafted shoes. We adhere to brand values and are trustworthy partners. Dwarves, which has a deep meaning. In fantasy novels and games, Dwarves are often depicted as a race with strong willpower, courage, and skill, and they are particularly adept at crafting high-quality items. We chose "Dwarves" as our brand name because we want to convey our philosophy of making high-quality, durable, and comfortable women's shoes, and the word "Dwarves" in our view represents these qualities of resilience, craftsmanship, and quality.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love my Dwarves shoes

Love my Dwarves shoes , I have a lot of trouble with my feet do to arthritis, this shoes are wide enough along with the support necessary. I already have purchased another pair waiting for them now.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently bought a pair of wingback…

I recently bought a pair of wingback shoes. I placed my order with ease and I waited about two weeks before they arrived. I didn’t mind the wait them at all. Keep in mind that they are handmade and excellent quality so the wait was worth it. The only thing I could say is when I was tracking my order it said it was on its way it showed it was in Shrewsbury England. I live in Shrewsbury, Massachusetts, USA. When I reached out to the company and was nervous that I was not going to receive my order, they reassured me that my order was being delivered to me in the USA. I received my order in a timely manner. I highly recommend this company and I will be ordering more shoes in the future.

3 februari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I already wrote a review but I'll do it…

I already wrote a review but I'll do it again if you want me to. I love Dwarves shoes - they are innovative and original, and thankfully go against the 'sophisticated' pointy-toed, spike-heeled trends. But I'm disappointed they assume we all have tiny feet. My latest pair was not offered in a size 9, and I had to cut the buckle off because it wouldn't even wrap around (didn't reach) to the top of my foot.

5 maart 2026
Review zonder uitnodiging
Logo dwarvesshoes.com

Antwoord van dwarvesshoes.com

Hi Megan,

Thank you so much for your kind words about our designs—we truly appreciate your support and are glad to hear you enjoy the style of our shoes.

We’re very sorry to hear about your experience with the fit, especially regarding the strap not accommodating a higher instep. We understand how frustrating it must have been to have to modify the shoes yourself.

Fit can vary depending on foot shape, and we recognize that this particular style may not be suitable for customers with higher insteps. Your feedback is extremely valuable, and we will certainly share it with our design team as we continue to improve both fit and adjustability.

If you’d like, please feel free to contact us directly—we’d be happy to see how we can assist you further.

Thank you again for your thoughtful feedback.

Beoordeeld met 5 van de 5 sterren

Love these awesome boots

As soon as I unveiled these carefully packaged treasures, I could sense the quality and care that they were made with. Cannot fault the materials and design, definitely artisan crafed with attention to detail. The leather is soft and supple and the soles are very flexible and comfortable. Sizing is perfect, if you follow their instructions and measure your feet!
Can't sing their praises enough, they are my new favourite boots...until the next pair of Dwarves I'm now tempted by. Very efficient order and despatch process. Highly recommend.

3 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

EXCELLENT PRODUCT

EXCELLENT PRODUCT! It took a long time for me to get my shoes; and when I did, they felt wonderful on my feet except they were too short. I had to return them for a larger size, which are comfortable; but I have to wear 2 pair of socks to keep them from slipping up and down on my foot. Customer Service is EXCELLENT! Exchange of shoes was seamless. I will buy again and already refer friends.

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Returns are difficult

These shoes are well-made which caused concern at how low the price was. Of course they are made in China which you can see in a few of their pictures. BUT you better be absolutely sure you love your selected shoes and that they fit, because you may NOT be able to return them. I tried everything to return mine but got no response let alone a refund. Buyer beware!!!

4 januari 2026
Review zonder uitnodiging
Logo dwarvesshoes.com

Antwoord van dwarvesshoes.com

Hi Barbara,

Thank you for your feedback, and we’re very sorry to hear about your experience with the return process. We sincerely apologize for the frustration this has caused.

We have carefully checked our records and were unable to locate your return request, so it’s possible that there may have been an issue with the communication. We’re very sorry if your message did not reach us or was missed on our end.

Please rest assured that we do accept returns within our policy, and we would very much like to help resolve this for you. Kindly contact us again at customer@dwarvesshoes.com with your order details, and we will prioritize your case.

Thank you for bringing this to our attention—we are also reviewing our communication channels to prevent this from happening again.

Best
Dwarves

Beoordeeld met 5 van de 5 sterren

Finding cute

Finding cute, durable, and affordable shoes for wide feet is a challenge. I adore the look and construction of these. I love them enough to buy another pair in a different color.

11 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love Dwarves Shoes

I am totally hooked on Dwarves Shoes! They are, by far, the best shoes/boots I've bought in many years and I am a footwear connoisseur. I have bought six pairs over the past three years and I love every one of them. They are very well made, exactly as described and I received them quite a bit earlier than expected. I definitely recommend Dwarves Shoes and will be buying more! Sandals are next!

5 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The soles fell off after 5 wears!

Took forever to get the shoes, much much longer than advertised. Wore them 5 times and the soles of BOTH heels fell off. Dwarves was unresponsive even though I sent pics. Contacted multiple times and nothing. Crickets.

22 december 2025
Review zonder uitnodiging
Logo dwarvesshoes.com

Antwoord van dwarvesshoes.com

Hi Rainmaker,

We are truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is certainly not the level of quality, delivery experience, or customer support we strive to provide.

Any report of soles detaching after limited wear is taken very seriously, and we understand how disappointing this must have been. We are also sorry to hear that your attempts to reach us did not receive a timely response.

We would appreciate the opportunity to look into this matter thoroughly and make it right. Please contact us directly at customer@dwarvesshoes.com with your order number and photos, or let us know the best way to reach you.

Thank you for sharing your feedback. It helps us identify areas where we need to improve, and we hope we can resolve this for you.

Best
Dwarves

Beoordeeld met 5 van de 5 sterren

Real Leather Shoes

I have bought several pairs of shoes from Dwarves. I love them all! I came across the company when I was looking for shoes made of real leathers, and Dwarves popped up. I decided to give it a try, and fell in love with the quality of shoes.

30 november 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer