I really love this perfume! 🌸 It has a beautiful, elegant and long-lasting fragrance. The scent is pleasant without being too strong, and I received several compliments when wearing it. The bottle i... Toon meer
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Lees wat reviewers zeggen
I ordered some perfume on the 5th and then received an email on the 7th to say it was on the way and given a tracking number. Royal mail say the number has been issued but the item hasn't been receiv... Toon meer
This was the 2nd time (bought 3 bottles this time) ive purchased from this website, the perfumes / fragrances are beautiful, long lasting, the bottles are gorgeous, beautifully designed The... Toon meer
Bedrijf heeft geantwoord
We were assisted by really friendly and helpful staff at dxbperfume in the Bentalls Centre in particular Zara and Muhammad Azeem. Wonderful, friendly, very knowledgeable about the different perfumes.... Toon meer
Bedrijfsgegevens
Over dxbperfume.co.uk
Geschreven door het bedrijf
At DXB Perfume, we are dedicated to providing our customers with an exceptional fragrance shopping experience that combines luxury, authenticity, and outstanding customer service. With a deep appreciation for the rich heritage of Arabian perfumery, we curate a diverse collection of scents that capture the essence of elegance, tradition, and opulence.
We take pride in our commitment to quality, ensuring that every fragrance we offer is carefully selected from renowned Arabian perfume houses known for their craftsmanship and legacy. Our collection features a captivating range of perfumes, from delicate florals to exquisite ouds, allowing our customers to discover scents that resonate with their unique personalities and preferences.
At DXB Perfume, we prioritize customer satisfaction above all else. Our knowledgeable team is passionate about fragrances and is always ready to assist our customers with personalized recommendations, product inquiries, and order assistance. We strive to make every interaction with our customers a memorable one, ensuring that they feel valued and supported throughout their fragrance journey.
We believe in transparency and authenticity, which is why we have partnered with Trustpilot to gather genuine customer reviews. These reviews provide valuable insights and feedback, helping us to continuously improve our products and services.
Join us on a fragrant adventure at DXB Perfume and experience the magic of Arabian perfumery. Discover luxurious scents, immerse yourself in the world of fragrance, and trust in our commitment to excellence. Your satisfaction is our utmost priority, and we are honoured to be your trusted source for exquisite Arabian perfumes.
Contactgegevens
Verenigd Koninkrijk
- dxbperfume.co.uk
4,3
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 58% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Sent wrong item and then did not…
Sent wrong item and then did not respond to emails or messages
15 juni 2026
Antwoord van dxbperfume.co.uk
Hi Denis, we sincerely apologise for the inconvenience caused. Our Customer Service team will contact you as soon as possible and make every effort to reach a fair and satisfactory resolution.
Ordered a gift set for this father's …
Ordered a gift set for this father's day and received the wrong perfume. I've emailed customer service several times and no response. Now I have no gift for father's day.
18 juni 2026
Review zonder uitnodiging
Antwoord van dxbperfume.co.uk
Hi Mrs Muk, we sincerely apologise for the inconvenience caused. Our Customer Service team will contact you as soon as possible and make every effort to reach a fair and satisfactory resolution.
I had my best experience with DXB and…
I had my best experience with DXB and the company. From start to finish, everything was handled professionally, and the team went above and beyond to ensure a smooth and enjoyable experience. Their excellent customer service, attention to detail, and friendly approach made me feel valued and welcomed. I truly appreciate the effort and dedication they put into delivering outstanding service, and I would highly recommend them to anyone looking for a reliable and exceptional experience.
Best,
Marrium
8 juni 2026
Delivery took longer than expected
Delivery took longer than expected
The perfume itself wasn't great blind brought it so next time will test a sample
8 juni 2026
Good stuff 👌 thank you for everything…
Good stuff 👌 thank you for everything and have a nice day
8 juni 2026
Smells devine
8 juni 2026
I’ve been a customer for a couple years…
I’ve been a customer for a couple years now with zero issues until recently . Made an order on 2 June 2026… sent 3 emails and customer service is non existent. I’ve been ignored. Save your money! Avoid them.
I’ll be contacting my bank.
18 juni 2026
Review zonder uitnodiging
Antwoord van dxbperfume.co.uk
Hi Khadra, we sincerely apologise for the inconvenience caused. Our Customer Service team will contact you as soon as possible and make every effort to reach a fair and satisfactory resolution.
order was bought on 5th June
order was bought on 5th June. invoice says sent on 8th June. it is now 18th June and no delivery. I have sent several emails, no reply. track order on royal mail and all it says we are expecting your order, it has not updated. sent an email to cancel and requested full refund. still no reply
8 juni 2026
Antwoord van dxbperfume.co.uk
Hi Barbara, we sincerely apologise for the inconvenience caused. Our Customer Service team will contact you as soon as possible and make every effort to reach a fair and satisfactory resolution.
Perfect service as always perfectly…
Perfect service as always perfectly wrapped rapid delivery 👌👌👌
11 juni 2026
Smell is beautiful but does not last 😢
10 juni 2026
Happy
I have a small collection of aftershaves and very happy but the downside is dxb don't always have everything in stock and takes some time to restock.
15 juni 2026
The perfume bottles atomizer isn’t…
The perfume bottles atomizer isn’t working well and the perfume scents do not last very long
5 juni 2026
New summer scent
I tried matcha latte 3 days ago and I have used it every day since. I received sooo many compliments on it. Definitely my new summer scent😍
9 juni 2026
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