It's wonderful to find a company who has the same/ similar clothing year on year - such a wonderful relief from the constant churn found in much of the rest of the fashion industry. The t shirts and s... Toon meer
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Lees wat reviewers zeggen
Really happy with the quality of the clothes. They're comfortable and feel great to wear. Delivery took longer than expected, and one of my three items was missing. After contacting customer service,... Toon meer
Excellent products ( long sleeved T shirts) and just what i wanted - very good fit . Ordering process was straighforward . There was a delay but the founder of the firm wrote to keep me informed which... Toon meer
Item was sadly unavailable, but they kept me informed and issued a prompt refund. Would happily buy from them in future.
Bedrijfsgegevens
Geschreven door het bedrijf
We're on a mission to provide high quality sustainable clothing essentials at a price everyone can afford.
Contactgegevens
6 NEW LAIRDSHIP YARDS, EH11 3UY, EDINBURGH, Verenigd Koninkrijk
- support@earthwardrobe.com
- earthwardrobe.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good communication
I can't review the clothes properly as I haven't worn or washed them yet but the quality appears good and I like the company's ethical credentials.
When there was a delay in shipping the order because they were awaiting replacement stock, Chris, Earth Wardrobe owner, took the trouble to email me to apologise and explain which I much appreciated.
Customer service and swapping sizes
Excellent customer service by the company contacting me to follow up with me when I received a delivery and then requested an exchange for a different size.
Swapping sizes is free with no additional delivery expense.
Earth Wardrobe make beautiful clothes
Earth Wardrobe were great to deal with and the tank I bought is gorgeous - simple boxy design and lovely faded black.
Beatiful clothes
Great customer service, strong outreach.
Very beautiful clothes. My daughter absolutely loves the clothes.
Earth Wardrobe worth the wait
I have purchased a number of bralettes from Earth Wardrobe. Having tried other makes I found none can match them for comfort. I experienced a problem with some orders either taking a long time to arrive or not arriving at all. I understand some items are not always available from the manufacturer which may account for the problem . When items failed to arrived I contacted Earth Wardrobe and they replied promptly and refunded the missing items .
It would be really helpful if Earth Wardrobe could inform their customers when items are unavailable or if there will be a delay in the delivery. I am happy to wait a few weeks for a delivery or to have the option of ordering a different colour if the colour I have ordered is unavailable.
Brilliant communication
Brilliant communication , excellent quality garments , easy to return if you get the wrong size . I have been searching for quality styles like this for years .
Seems good quality but isn't
Edit 5th Feb: They said they would contact me in the reply below, but did not.
I was so happy with the hoodie I bought from this company that I actually bought a second one. Sadly, less than six months after wearing it, the zipper is completely gone, the thing that goes up and down has fallen off.
I contacted customer service twice and they ignored me, didn't even apologise.
So disappointing!

Antwoord van Earth Wardrobe
Brilliant
Brilliant clothes. Absolute quality, at a great price
Really fabulous quality t shirt.
Really fabulous quality t shirt in a gorgeous colour which was accurate according to the photo. Good service…what’s not to like? I need them in every colour!
Excellent company
Excellent company. Customer service is brilliant and the products are very good quality. The colour ranges are so good too! Thanks EW Team! I shall be back …
Great quality clothing
Great quality clothing, I love knowing I am wearing non-toxic clothes
Excellent eco friendly fairly priced products
The website is nicely set out and the items are very well described and modelled. Fair prices for eco friendly products that are sustainable and classic. Excellent quality. Delivered super fast and well packaged. I will be a returning customer.
Contacted regarding a delayed delivery
Contacted regarding a delayed delivery. Contacted quickly and solution found after looking at options. Chris's communication was prompt, friendly and very customer focused.
Good communication when my package was…
Good communication when my package was taking a bit longer
Clothes true to size and great colours
Very friendly company and I love my…
Very friendly company and I love my nighty!
This company sells luxurious and…
This company sells luxurious and exquisite goods. The customer sales is excellent as experienced by me in the runup to Christmas this year. I wrote to Chris and received an almost instantaneous reply both informative and supportive. I will be buying from them again. Thank you.
Excellent Quality
Postage and packaging were first-class. The quality of the garment is excellent, a very comfortable fit.
I’m very happy with my cotton sports…
I’m very happy with my cotton sports bra. It’s comfortable, fits perfectly, and the quality is excellent. I was also impressed that the owner reached out personally to inform me of a minor delivery delay. Highly recommended.
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