SCAM SCAM SCAM! Don’t waste your money on their crap warranty and if you buy a care that comes with it, just act like it isn’t there. I just got denied a drive train warranty claim because I change my... Toon meer
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Lees wat reviewers zeggen
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... Toon meer
Bedrijf heeft geantwoord
Customer service reps lack knowledge, escalators are rude and nasty, they will not connect you with a manager, will fight tooth and nail to drag your claim out til your plan is over and deny you. Thi... Toon meer
DO NOT get gap with this company. My car was totaled and they came up with this crazy calculation on why they will not pay a few thousand dollars owed. The insurance company covered 90% of the balanc... Toon meer
Bedrijfsgegevens
Over EasyCare
Geschreven door het bedrijf
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
Contactgegevens
6010 Atlantic Blvd, 30071, Norcross, Verenigde Staten
- 800-458-7071
- info@easycare.com
- easycare.com
3,0
Gemiddeld
195 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 19% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van EasyCare
Thank you for bringing this to our attention. We’re sorry the claims process took longer than expected. If you could provide the last 6 digits of your VIN or your Contract Number, we’ll forward your concerns to the right team.
I ran something over in the road and…
I ran something over in the road and hadnt even noticed that it damaged another tire until that morning. The service woman was kind and was also able to replace that tire as well. This easy care has been a lifeline.
6 januari 2025
Antwoord van EasyCare
We're so glad to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Took months to get a response
Took months to get a response. Just to get this email that states thanks for my claim. I don't need ro hear that. I need my refund
10 januari 2025
Antwoord van EasyCare
We’re sorry to hear how frustrating this has been for you. Please share the last 6 digits of your VIN, we’ll make sure your concerns are passed along to the right team.
I haven't used my policy yet
I haven't used my policy yet. I would love to have a copy of my policy.
6 mei 2025
Antwoord van EasyCare
Thanks for reaching out! Please send us your VIN or Contract Number
Driver’s seat motor
I needed the motor on my drivers side fixed. easy care covered the entire cost. It’s the best warranty coverage!
4 februari 2025
Antwoord van EasyCare
We’re so glad to hear that your repair was fully covered and that you’re happy with the coverage! Thanks for taking the time to share your experience — we appreciate it.
they paid for work done at the Premier …
they paid for work done at the Premier and done verywell the trunk, and then Keys and then seat
6 februari 2025
Antwoord van EasyCare
Thanks for your feedback! We’re glad everything went smoothly and that you’re satisfied with the coverage and service.
steer clear.
I had a negative experience with this warranty company. I would not recommend their services. The staff was unprofessional and unhelpful, often failing to listen carefully to my inquiries. It took nearly a month to complete the repairs on my vehicle due to ongoing delays and back-and-forth communication. Additionally, they refused to reimburse me for a rental car, despite multiple proofs that the delays were caused by their own handling and that my time was being unnecessarily wasted.
15 december 2024
Antwoord van EasyCare
We’re sorry to hear about the difficulties you experienced and the frustration it caused. Please provide the last 6 digits of your VIN or your Contract Number, and we’ll make sure the customer service team is made aware.
Very good service
Very good service . I paid a deductible and I guess the rest was paid by Easycare. They let have my car and I was very happy.
10 april 2025
Antwoord van EasyCare
We’re so glad to hear you had a positive experience and everything worked out smoothly. Thanks for sharing your feedback!
Wouldn't let my local dealership…
Wouldn't let my local dealership replace my transmission with there parts used there own supplier with remanufatured parts and shipped them to my local dealer which I had to pay a shipping fee which is ridiculous.
1 juni 2024
Antwoord van EasyCare
We appreciate you sharing this. Please send us the last 6 digits of your VIN so we can forward your comments to the correct team.
If this is for heritage Chevy their…
If this is for heritage Chevy their service sucks. Denooyer Chevy has way better service practices and prioritizes the customer. Heritage caused damage to my headlights and numerous other issues and this was auto insurance coverage for hail.
6 augustus 2024
Antwoord van EasyCare
We’re sorry to hear about your experience at the dealership. While EasyCare is separate from dealership operations, we’d still like to pass your concerns along. If you're able to provide the last 6 digits of your VIN or your Contract Number, we’ll make sure the right team is made aware.
Stranded a received help
I was stranded and received a tow and a tire plug at my dealership.
24 april 2025
Antwoord van EasyCare
We’re glad you were able to get the help you needed! Thanks for taking the time to share your experience.
Antwoord van EasyCare
Thank you for the kind words! We’re happy to hear you’ve had a smooth and positive experience with us.
They don't communicate with you
They don't communicate with you
Provides no assistance thru the process
My claim still isn't resolved and now I'm on my way to court to resolve the debt
They have responded quicker to my review than to my claim... the last contact I had with them was my claim# in Sept 2024
Now, they are asking me to reply and edit my review
Claim# CL11405241
5/21/25: please send copy of check swnt to Educational Finance to the email on file. Would love to take it into the court.
27 juni 2024
Antwoord van EasyCare
We understand how frustrating this has been and want to get this addressed promptly. Please send the last 6 digits of your VIN or your Contract Number, and we’ll escalate this to the appropriate team.
After review, the GAP claim was received on 9/13/2024, the last documents to complete the claim were received on 11/27/2024, and the claim was paid on 12/2/2024. A check was mailed to Educational System FCU in the amount of $8,391.99.
The copy of the check has been sent. Please confirm receipt.
I have NOT made a claim
I have NOT made a claim, have no idea what you're talking about
30 april 2025
Antwoord van EasyCare
Thank you for letting us know. If you believe this was an error or there’s been some confusion, please feel free to ignore. If you do have a policy with us and ever need assistance in the future, don’t hesitate to reach out.
The easy at which it is handled
The easy at which it is handled. If this level of service continues I will use it on subsequent vehicles of mine that go out of warranty
8 april 2025
Antwoord van EasyCare
We’re thrilled to hear the process was easy and that you’re considering us for future vehicles. Thanks for your trust and great feedback!
Your service worked as expected.
13 februari 2025
Antwoord van EasyCare
Glad to hear everything worked as expected! We appreciate you taking the time to leave a review.
This company is an absolute rip-off.
This company is an absolute rip-off.
When we filed our claim, it took them 2 weeks to settle it and they were giving different stories to us and the dealer that was taking care of the vehicle. Then when the approval did come through, we found out that they weren't going to cover almost a $1000 worth of it. Part of it being the diagnosis. We paid a lot of money for a bumper to bumper coverage plan and they did not hold up their end of the deal.We are extremely disappointed with this company! Right now, I'm in the process with the dealership to cancel my policy! Absolutely, horrible customer service.
5 maart 2025
Antwoord van EasyCare
We’re very sorry to hear about the frustration and confusion you experienced. If you can provide the last 6 digits of your VIN or your Contract Number, we’ll escalate your concerns to the appropriate team for review and follow-up.
Antwoord van EasyCare
We’re so glad you had a hassle-free experience and felt taken care of. Thanks for the great feedback!
you put a used transmission in my suv…
you put a used transmission in my suv instead of a new one as you didn't want to pay for the new one.
15 januari 2025
Antwoord van EasyCare
We’re sorry to hear about your experience. Please provide the last 6 digits of your VIN and your Contract Number, and we’ll make sure your concerns are shared with the appropriate team.
Very fast on resolving my needs at auto…
Very fast on resolving my needs at auto dealership
29 april 2025
Antwoord van EasyCare
Great to hear your needs were resolved quickly! Thanks for the positive review.
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