Quick delivery and excellent customer service. Shame screws were not included and it didn't say which ones were needed as I could have bought some before fitter arrived. This meant extra payment & ti... Toon meer
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Lees wat reviewers zeggen
I ordered 2 sets of Era locks one in chrome and one in brass so that I could mix them and have chrome outside and brass inside- wife's idea (don't ask) + 2 extra keys It all worked well with fast d... Toon meer
Do not buy from here !!!! I ordered my £400 hair topper on 7th of September and still nothing. No one gets back to you either. I've been chasing and chasing! Shocking online store. I want a refund for... Toon meer
Fantastic service. The website is easy to use and if assistance is needed when placing an order there is an extremely helpful person on the end of the phone. I ordered a window lock, knowing that the... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
easylocks are the Uk's number 1 online lock and hardware suppliers. Over 20,000 products available for next day delivery and the ability to offer bespoke keyed alike and master key systems.
Contactgegevens
Waterhouse Business Park, 2 Cromar Way, CM1 2QE, Chelmsford, Verenigd Koninkrijk
- 01245380592
- sales@easylocks.co.uk
- easylocks.co.uk
3,6
Gemiddeld
2K reviews
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Good communication
Good communication, Fast Delivery, Excellent customer Satisfaction.
22 februari 2019
Review zonder uitnodiging
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
20 februari 2019
Review zonder uitnodiging
Great service
Great service! Easy website and ordering process.
19 februari 2019
Review zonder uitnodiging
Very helpful and thorough
Very helpful and thorough, would highly recommend
18 februari 2019
Review zonder uitnodiging
Great service and products many thanks
18 februari 2019
Review zonder uitnodiging
Locks turned up seem OK
18 februari 2019
Review zonder uitnodiging
Excellent service
Excellent service. Items arrived punctually, and well packaged, of superb quality, and were easily fitted within minutes.
18 februari 2019
Review zonder uitnodiging
…Replacement mortise lock
Good price and reasonable delivery for a replacement mortise deadlock
Possibly would have been with me more quickly had I not ordered additional keys
I would use Easylocks again!
18 februari 2019
Review zonder uitnodiging
So easy
Speed of transaction and speed of delivery . Perfect
18 februari 2019
Review zonder uitnodiging
Great product/s
Great product/s, easy ordering and quick delivery.
18 februari 2019
Review zonder uitnodiging
Great Service!
18 februari 2019
Review zonder uitnodiging
No Easy about it
Due to an error with this sites electronic payments system they sent both locks. now will no longer accept one of them back. Poor customer service.
"we are only trying to resolve this in the best way for us both."
Classic.
14 februari 2019
Review zonder uitnodiging
Antwoord van easylocks
Dear Kevin,
Thanks for taking your time to provide us with feedback.
Firstly we still have the other order here that has not even left which we agreed to refund, so your comments are not truthful. (We see that you have now edited your review to suggest this)
You placed 2 orders on our system, 1 with “0 extra keys” and 1 with “1 Extra key” , you would have seen the contents in your cart during various screens in the checkout and also had an email confirmation of both orders, which we also see a copy of.
You stated that you wished to return the order with “0” Extra keys, however you had cut it out of the packaging so we are unable to re-sell this item.
We didn’t have to refund and cancel the 2nd order as it was a special made to order item and also cut out of the packaging, however we have agreed to do this at our loss.
Now due to us not accepting the original lock back you have given us a 1 star review and are now saying the lock is faulty so you can return it. Please do return the lock to us so that we can send it to the manufacturers for inspection.
What we are really confused about is why you didn’t get a key cut locally for the lock you had and we could have refunded you for the 2nd order.
Please do contact us should you require further assistance.
Kind Regards
Simon – easylocks Ltd
Telephoned my order and arrived as…
Telephoned my order and arrived as requested,excellent service
12 februari 2019
Review zonder uitnodiging
Excellent
Excellent – no reservations, I would recommend this company to anyone.
12 februari 2019
Review zonder uitnodiging
Decent treatment but they sent the…
Decent treatment but they sent the wrong lock and had to change it
10 februari 2019
Review zonder uitnodiging
Slim line letter box for upvc door
Great service, the new letter box was exactly the same as the existing - perfect.
Postage was super fast via DPD.
8 februari 2019
Review zonder uitnodiging
Named item advertised and invoiced was…
Named item advertised and invoiced was not the item delivered.
7 februari 2019
Review zonder uitnodiging
Antwoord van easylocks
Hi Richard,
Thanks for taking your time to post us your feedback.
I have looked into this for you and can see that the product you ordered was discontinued many years ago and re-branded with “Nico” but it is identical to the former product except the logo.
The reason we still have Mila in the product name is so customers can find what they require, we have sold it like this for many years without any complaints, however now you have raised an issue we will look at re branding the name to state this.
If you are unhappy with the item then please let us know and we will get this collected for a full refund, we are also happy to contact you to discuss this matter.
Please let us know what you wish to do.
Kind Regards
Tommy – Customer Services – easylocks Limited
Good service
7 februari 2019
Review zonder uitnodiging
Very impressed with price and quality
Very impressed with price and quality. One star dropped as postage seemed a little excessive. Overall very pleased.
6 februari 2019
Review zonder uitnodiging
Excellent service
Easy to order swift delivery and the cheapest price for a very good lock
6 februari 2019
Review zonder uitnodiging
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