EasyPay Finance Reviews 

212
TrustScore 1.5 uit 5

1,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

⭐ Agreed to buy a Discovery Sport in July on finance. The lender paid the dealership in full on signing day, with delivery promised in 7 to 10 working days. The car was never delivered. After a week o... Toon meer

Beoordeeld met 1 van de 5 sterren

Stay well away from these cowboys. Initial communication was great until the date to have the vehicle delivered got close. Then communication dried up completely. Texts, calls and voicemails unanswer... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm truly shocked that dealers like this are still in existence, communication was poor from the start. The car had issues from day one foolishly we allowed Steve the opportunity to fix, 5 week... Toon meer

Beoordeeld met 1 van de 5 sterren

Liars. The interest began to be charged from day 1. The agreement of the loan was cero interest for 3 months. Fake advertisement. Will never use this program offered at car repairs shops. The j terest... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

EasyPay is dedicated to offering simple, transparent consumer finance options that grow small to medium businesses and enrich the lives of customers with good to no credit. Our core principles of exceptional customer and merchant service ensure an outstanding repeat customer experience and as a result, the long term financial health of our business partners.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

212 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,3

Alle reviews

(212)

34 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

The review

I gave 4 stars to easy pay hold because little wait time on hold and the person I talk to had a hard time hearing me

5 december 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Tyler, thank you for sharing your review. We appreciate your business. We continue striving to improve on our hold times and your exiperence.

Beoordeeld met 1 van de 5 sterren

Fraudulent company

I wish i would have known about this prior to accepting a contract with them. These people are FRAUDULENT!!! My agreement was only 848.13 and i have over paid by 956.22 they pretend to return payments and try to act like it is your banks fault. Managers hang up with you to not resolve the issue. Re attach inquirys to my credit score. I have spoken to several managers all have different excuses. I have provided proof to them and yet they still say i owed them money and would not stop until i gave them an extra $68.09 I will be taking legal action against the corruption of this company. I have never been this infuriated with a company in my life. Anyone whos considering them. Save yourself the time and money!
** update ** I had my bank on a 3 way call with them verifying the last two payments with a manager ( laura) very nasty. Accused me multi times of not paying the last payment and even after hearing that she still was in disbelief that the last payment was not made and still will not refund me for the overpayment . She literally heard them tell her that it was not refunded & the payment posted. Got really quiet and said thankyou. Still needed to do research. She had no excuse to not refund me. Instead she wants to escalate to another supervisor and give me a call back. She got mad when i told her i was recording her. And said she will hang up if i continue to record her. I will update this tomorrow if anything changed with this the ( Third manager ) tbh i belive they are just h e double hockey stick bent on keeping my money because they had a problem on their end and they want my money to take care of their problem. If this manager is still in disbelief that the payment was deducted and refuses to refund me the next step will be disputing with my bank and the best part about that is telling them the time wellsfargo was conferenced into the call and the rep telling the manager that i paid 2 different times. So they wanna keep the charades and refuse to give me my money back they have no idea how far im willing to go. They have the right one!. Il update this when i hear from this other manager tomorrow *

16 november 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

Convenient

Convenient, user friendly, and resourceful.

26 oktober 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Jeff, thank you for taking the time to share this review. Thanks for being our customer.

Beoordeeld met 1 van de 5 sterren

I made a 1000 dollar payment in my 90…

I made a 1000 dollar payment in my 90 day which would have left me with 200 left to pay if they continued to take my bi weekly payments they quit taken them out I owed 880 after that now owe 2300 because they quit taken my bi weekly payments. That is a breach of contract. Now have to get lawyer involved.

As they Bot reply their customer service person even said that something wasn't right on my phone call. It's been 48hrs since I was told I would hear back with 24 to 48 hrs and still nothing. I also have emailed them with a photo of the contract that states prepayment doesn't change the next payments day. Yet they quit taking payment after which makes it a clear breach of contract. This place has many class action law suits filed stay away. Learn from the 50% 1 star reviews

20 september 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Sam, it is disappointing to hear about your experience. As we outline the terms of the 90-day promotional period on every agreement and how to take advantage of this great offer, we want to see how we can assist you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

quick approval

27 oktober 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Thank you for your review and we are glad you had an excellent experience.

Beoordeeld met 1 van de 5 sterren

If I could rate zero I would

If I could rate zero I would.
My contractual payment drafted from my account, it does every 2 weeks. I made an extra payment from a different account which was returned because my husband unknowingly used the money.
Easy Pay kicked my account out if the finance program due to the return payment.
I tried to explain what happened, and that they did receive the contractual payment and the return of the extra payment was not intentional.
They could care less.
I emailed Mary Jones,Predident, Jay Yeager the controller, BBB and the merchant to ask them to quit using this company. It is just not fair to me.
I have done everything right. This was completely a mistake.
Pure crooks.
I am so mad I can't think staight.

28 oktober 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We are sorry to hear that you had a negative experience with us. We would appreciate the chance that you gave us to turn around you experience.

Beoordeeld met 5 van de 5 sterren

Swift, seamless service

I called to change the amount of the online payment made the night before, after realizing the payoff figure wouldn't clear due to an unexpected/unauthorized ACH that had hit my account. I was able to adjust the amount paid on my EasyPay account quickly, easily, and with the relief of knowing my bank account would not end up overdrawn. The agent was professional, understanding, reassuring, and also very helpful. I have never had a negative experience dealing with the company, or with customer service. Phenomenal all around!

29 oktober 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Thank you for sharing your experience and providing this review Kimberly. We appreciate your business.

Beoordeeld met 5 van de 5 sterren

Abigail is an excellent representative…

Abigail is an excellent representative for Easypay Finance. I was very unhappy with an issue with my account and Abigail was very patient and sympathetic with me in getting this issue resolved. Abigail restored my faith in true customer service.

27 oktober 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Vera, thank you for sharing your experience with Abigail. We are happy to hear she was able to assist you and correct any issues that you were experience. It is our goal to provide the highest level of customer experience on every call.

Beoordeeld met 1 van de 5 sterren

had 90 days to pay off a loan or I…

had 90 days to pay off a loan or I would owe 135% interest. I have 45 days still left in my loan and I accidentally selected the wrong card so my payment got returned I never missed a payment and in 30 days I managed to pay 75% of my loan and it voided the 90 day agreement so now I’m stuck paying 135% interest. I tried to bargain to pay the balance in full and they wouldn’t accept the offer so now I’m stuck paying 135% over a stupid mistake.

20 oktober 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We are sorry to hear that you had a negative experience with us. We would appreciate the chance to turn your experience around. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

Excellent quick approval easy and…

Excellent quick approval easy and simple application

30 september 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Nikki, thank you for leaving this review. We are glad to hear that it will smooth and quick for you. Thank you for your business with us.

Beoordeeld met 1 van de 5 sterren

Zero stars for this company!!

Zero stars for this company! They are the biggest crooks I've ever seen. Don't believe me check out their Better Business Bureau page and see the extremely long list of complaints! DO NOT FINANCE THROUGH THEM!! You pay off your loan and they will concoct a scam to charge you an outrageous amount of interest, example they have charged over 100% in interest, OVER! On loans that have no interest if paid by a certain date. You pay your loan off in full by the required date and that's when they tell you interest occurs daily, from day 1 of the loan!! And regardless of what they claim THEY DO NOT make this known and I have every screenshot of contracts, offers, talking to representatives, and what I received in person from the merchant. And not once did anyone say nor is it mentioned in writing the intrest is charged daily, NOT ONCE. The only thing that is pushed repeatedly is to pay off by a certain date to have no interest. Do not use this finance company!! You're better off going without whatever it is you're trying to get financing for!!

5 oktober 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We apologize for this experience. We attempted to go over your accounts with you, but we need your correct contact information. Please call us at (866) 438-8372.

Beoordeeld met 1 van de 5 sterren

easy to get but hard to get rid of even…

easy to get but hard to get rid of even at paying every 2 weeks for a year and still not paid off all i borrowed was 1100.00. i have paid this debt off more than once. They are very harrassing. I removed the auto pay and the card from my account and easy pay went back in re-enrolled me and started taking frm that account at their will

11 juni 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We are disappointed to hear that you had a negative experience with us. We ensure that each customer is provided their terms and payment information. We would
appreciate the chance to turn your experience around. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 2 van de 5 sterren

your interest rate are extremely…

your interest rate are extremely excessive. with that being said you could at least give 6 months to help ease those going thru hardships. Three months is not enough time. if I had the funds available to pay on the original cost I would not have needed your services. I appreciate the help BUT taking advantage of consumers during hard times is akin to price gouging.

25 augustus 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We are sorry for the concern. As our 90 day interest rebate program is a great way to payoff your loan we ensure that each customer is provided their terms and payment information. We would like to see how we can help, contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

Easy Pay helped me get the tires and…

Easy Pay helped me get the tires and brakes I needed for my vehicle on a payment plan

27 augustus 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Elvia, we are glad that we could be there when you needed it. Thank you for share your story and providing this review.

Beoordeeld met 5 van de 5 sterren

Helped me when I need it and was polite…

Helped me when I need it and was polite about it and understood that I was in a tight situation

6 september 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We appreciate you taking the time to leave this review. As it is our goal to always provide a high level of service we are glad to hear that is what you experienced. Thank you again for being a customer of ours.

Beoordeeld met 5 van de 5 sterren

When my car engine quit

When my car engine quit, I didn't know where I would get the money to pay for the repair and applied for loan and got it. It was easy.

4 september 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Sherry, thank you for taking the time to share this review. We are glad that we met the needs you had at the time and that it ended up being simple and met your expectations. Thank you again for choosing us.

Beoordeeld met 1 van de 5 sterren

HORRIBLE HORRIBLE DO NOT USE!

HORRIBLE HORRIBLE DO NOT USE THEM! The 90 day interest free is a scam. They find all types of excuses to break it & add on all these ridiculous fees! They’ve also ruined my credit score when I was making my payments. I fell through hard times as I got covid and I had a lot of bills I was behind on. I made payments to them & it literally didn’t even put a dent in my balance because of the crazy fees they add & the interest from the interest they said I owed from the 90 day rebate since I “missed a payment”. They emailed me multiple times in the past 2 months saying they were going to send my account over to collections if I didn’t make a payment. They call me about 10 times a day EVERY SINGLE DAY & they call me from over 15 different phone numbers!! They are literally harassing me! They are greedy for money and do not care about their customers!! & Their interest rates are absolutely RIDICULOUS! Do not get yourself tied up with these people they are AWFUL!!

2 september 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We are disappointed to hear that you had a negative experience with us. As our 90 day interest rebate program is a great way to payoff your loan we ensure that each customer is provided their terms and payment information. We would
appreciate the chance to turn your experience around. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

Perfect assistance

I was very pleased with the assistance I received from Luis.

18 augustus 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Lisa, we are pleased to hear that you had a great experience with Luis. Thank you for sharing this review and we hope you have a great weekend.

Beoordeeld met 1 van de 5 sterren

NO WORRIES PEOPLE, CLASS ACTION HAS BEEN STARTED!

No worries people, help us on the way! I have two attorney firms here in Phoenix that will be taken this case up as a class action. Once the documents are prepared and a case open, I will list the attorney's office information on a review. Please look out for it.
These places have come and gone over the 53 years of my life. Eventually they get caught but, only after they steal millions of dollars from legitimate, loyal customers.
I ride very honest reviews and I am the top 10% on Google.
Good luck to you easy pay! LOL

13 augustus 2022
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Todd, we would like to see how we can help. Please respond to our information request we sent you via this platform or call (866) 438-8372.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer