⭐ Agreed to buy a Discovery Sport in July on finance. The lender paid the dealership in full on signing day, with delivery promised in 7 to 10 working days. The car was never delivered. After a week o... Toon meer
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Lees wat reviewers zeggen
Stay well away from these cowboys. Initial communication was great until the date to have the vehicle delivered got close. Then communication dried up completely. Texts, calls and voicemails unanswer... Toon meer
I'm truly shocked that dealers like this are still in existence, communication was poor from the start. The car had issues from day one foolishly we allowed Steve the opportunity to fix, 5 week... Toon meer
Liars. The interest began to be charged from day 1. The agreement of the loan was cero interest for 3 months. Fake advertisement. Will never use this program offered at car repairs shops. The j terest... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
EasyPay is dedicated to offering simple, transparent consumer finance options that grow small to medium businesses and enrich the lives of customers with good to no credit. Our core principles of exceptional customer and merchant service ensure an outstanding repeat customer experience and as a result, the long term financial health of our business partners.
Contactgegevens
PO Box 2549, 92018, Carlsbad, Verenigde Staten
- customerservice@easypayfinance.com
- easypayfinance.com
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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The review
I gave 4 stars to easy pay hold because little wait time on hold and the person I talk to had a hard time hearing me

Antwoord van EasyPay Finance
Fraudulent company
I wish i would have known about this prior to accepting a contract with them. These people are FRAUDULENT!!! My agreement was only 848.13 and i have over paid by 956.22 they pretend to return payments and try to act like it is your banks fault. Managers hang up with you to not resolve the issue. Re attach inquirys to my credit score. I have spoken to several managers all have different excuses. I have provided proof to them and yet they still say i owed them money and would not stop until i gave them an extra $68.09 I will be taking legal action against the corruption of this company. I have never been this infuriated with a company in my life. Anyone whos considering them. Save yourself the time and money!
** update ** I had my bank on a 3 way call with them verifying the last two payments with a manager ( laura) very nasty. Accused me multi times of not paying the last payment and even after hearing that she still was in disbelief that the last payment was not made and still will not refund me for the overpayment . She literally heard them tell her that it was not refunded & the payment posted. Got really quiet and said thankyou. Still needed to do research. She had no excuse to not refund me. Instead she wants to escalate to another supervisor and give me a call back. She got mad when i told her i was recording her. And said she will hang up if i continue to record her. I will update this tomorrow if anything changed with this the ( Third manager ) tbh i belive they are just h e double hockey stick bent on keeping my money because they had a problem on their end and they want my money to take care of their problem. If this manager is still in disbelief that the payment was deducted and refuses to refund me the next step will be disputing with my bank and the best part about that is telling them the time wellsfargo was conferenced into the call and the rep telling the manager that i paid 2 different times. So they wanna keep the charades and refuse to give me my money back they have no idea how far im willing to go. They have the right one!. Il update this when i hear from this other manager tomorrow *

Antwoord van EasyPay Finance

Antwoord van EasyPay Finance
I made a 1000 dollar payment in my 90…
I made a 1000 dollar payment in my 90 day which would have left me with 200 left to pay if they continued to take my bi weekly payments they quit taken them out I owed 880 after that now owe 2300 because they quit taken my bi weekly payments. That is a breach of contract. Now have to get lawyer involved.
As they Bot reply their customer service person even said that something wasn't right on my phone call. It's been 48hrs since I was told I would hear back with 24 to 48 hrs and still nothing. I also have emailed them with a photo of the contract that states prepayment doesn't change the next payments day. Yet they quit taking payment after which makes it a clear breach of contract. This place has many class action law suits filed stay away. Learn from the 50% 1 star reviews

Antwoord van EasyPay Finance
If I could rate zero I would
If I could rate zero I would.
My contractual payment drafted from my account, it does every 2 weeks. I made an extra payment from a different account which was returned because my husband unknowingly used the money.
Easy Pay kicked my account out if the finance program due to the return payment.
I tried to explain what happened, and that they did receive the contractual payment and the return of the extra payment was not intentional.
They could care less.
I emailed Mary Jones,Predident, Jay Yeager the controller, BBB and the merchant to ask them to quit using this company. It is just not fair to me.
I have done everything right. This was completely a mistake.
Pure crooks.
I am so mad I can't think staight.

Antwoord van EasyPay Finance
Swift, seamless service
I called to change the amount of the online payment made the night before, after realizing the payoff figure wouldn't clear due to an unexpected/unauthorized ACH that had hit my account. I was able to adjust the amount paid on my EasyPay account quickly, easily, and with the relief of knowing my bank account would not end up overdrawn. The agent was professional, understanding, reassuring, and also very helpful. I have never had a negative experience dealing with the company, or with customer service. Phenomenal all around!

Antwoord van EasyPay Finance
Abigail is an excellent representative…
Abigail is an excellent representative for Easypay Finance. I was very unhappy with an issue with my account and Abigail was very patient and sympathetic with me in getting this issue resolved. Abigail restored my faith in true customer service.

Antwoord van EasyPay Finance
had 90 days to pay off a loan or I…
had 90 days to pay off a loan or I would owe 135% interest. I have 45 days still left in my loan and I accidentally selected the wrong card so my payment got returned I never missed a payment and in 30 days I managed to pay 75% of my loan and it voided the 90 day agreement so now I’m stuck paying 135% interest. I tried to bargain to pay the balance in full and they wouldn’t accept the offer so now I’m stuck paying 135% over a stupid mistake.

Antwoord van EasyPay Finance
Excellent quick approval easy and…
Excellent quick approval easy and simple application

Antwoord van EasyPay Finance
Zero stars for this company!!
Zero stars for this company! They are the biggest crooks I've ever seen. Don't believe me check out their Better Business Bureau page and see the extremely long list of complaints! DO NOT FINANCE THROUGH THEM!! You pay off your loan and they will concoct a scam to charge you an outrageous amount of interest, example they have charged over 100% in interest, OVER! On loans that have no interest if paid by a certain date. You pay your loan off in full by the required date and that's when they tell you interest occurs daily, from day 1 of the loan!! And regardless of what they claim THEY DO NOT make this known and I have every screenshot of contracts, offers, talking to representatives, and what I received in person from the merchant. And not once did anyone say nor is it mentioned in writing the intrest is charged daily, NOT ONCE. The only thing that is pushed repeatedly is to pay off by a certain date to have no interest. Do not use this finance company!! You're better off going without whatever it is you're trying to get financing for!!

Antwoord van EasyPay Finance
easy to get but hard to get rid of even…
easy to get but hard to get rid of even at paying every 2 weeks for a year and still not paid off all i borrowed was 1100.00. i have paid this debt off more than once. They are very harrassing. I removed the auto pay and the card from my account and easy pay went back in re-enrolled me and started taking frm that account at their will

Antwoord van EasyPay Finance
your interest rate are extremely…
your interest rate are extremely excessive. with that being said you could at least give 6 months to help ease those going thru hardships. Three months is not enough time. if I had the funds available to pay on the original cost I would not have needed your services. I appreciate the help BUT taking advantage of consumers during hard times is akin to price gouging.

Antwoord van EasyPay Finance
Easy Pay helped me get the tires and…
Easy Pay helped me get the tires and brakes I needed for my vehicle on a payment plan

Antwoord van EasyPay Finance
Helped me when I need it and was polite…
Helped me when I need it and was polite about it and understood that I was in a tight situation

Antwoord van EasyPay Finance
When my car engine quit
When my car engine quit, I didn't know where I would get the money to pay for the repair and applied for loan and got it. It was easy.

Antwoord van EasyPay Finance
HORRIBLE HORRIBLE DO NOT USE!
HORRIBLE HORRIBLE DO NOT USE THEM! The 90 day interest free is a scam. They find all types of excuses to break it & add on all these ridiculous fees! They’ve also ruined my credit score when I was making my payments. I fell through hard times as I got covid and I had a lot of bills I was behind on. I made payments to them & it literally didn’t even put a dent in my balance because of the crazy fees they add & the interest from the interest they said I owed from the 90 day rebate since I “missed a payment”. They emailed me multiple times in the past 2 months saying they were going to send my account over to collections if I didn’t make a payment. They call me about 10 times a day EVERY SINGLE DAY & they call me from over 15 different phone numbers!! They are literally harassing me! They are greedy for money and do not care about their customers!! & Their interest rates are absolutely RIDICULOUS! Do not get yourself tied up with these people they are AWFUL!!

Antwoord van EasyPay Finance
Perfect assistance
I was very pleased with the assistance I received from Luis.

Antwoord van EasyPay Finance
Happy customer and great service. I like the fact that when you make a phone call it tells you how many other calls I had of you.…
Very pleased with the professionalism and good quality of service.

Antwoord van EasyPay Finance
NO WORRIES PEOPLE, CLASS ACTION HAS BEEN STARTED!
No worries people, help us on the way! I have two attorney firms here in Phoenix that will be taken this case up as a class action. Once the documents are prepared and a case open, I will list the attorney's office information on a review. Please look out for it.
These places have come and gone over the 53 years of my life. Eventually they get caught but, only after they steal millions of dollars from legitimate, loyal customers.
I ride very honest reviews and I am the top 10% on Google.
Good luck to you easy pay! LOL

Antwoord van EasyPay Finance
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