eBay.ca Reviews 

I had recent purchase of $5.75 for 2 bulbs and I completed the transaction not knowing what came after it. After few hours I got the email that transaction has been completed and the product has been shipped. The total transaction $2009.75. So the shipping cost for the light bulb is $1000 per light bulb. This was not displayed at the time of purchase. I tried to stop and cancel the transaction but eBay did not respond as well as PayPal. I spent hours and days talking (chatting) with them but useless customer support. They do not see any fraud in the transactions.

I am not sure what to do at this moment because I cannot get them on the phone and useless chat with call center in Philippines doesn't provide solution. eBay protection plan is nothing else than simple scam.

eBay cancels a seller that I the purchaser bought something and doesn't tell me that they cancelled seller account. Why didn't eBay protect me. Check transactions that were going through. Now this a fraud case filed.

I have had very few positive experiences with eBay.
From not receiving items to now being taken advantage of during a pandemic. It is appalling that eBay does nothing to stop merchants from marking prices up 10 fold.
Something that costs 180$ normally is being sold for 600$ on eBay. Discusting!! eBay should have policies in place that do not allow sellers to mark an item up more than a certain percent above market value.

Pretty good service, the only reason is presence of scums. If Ebay will be able to fix this - 5 stars. Now just 4

Beware of eBay they are not trustable. I am doing on line shopping through eBay since 5 to 6 years and today I noticed through my credit card statement that they always charge extra money on per order. They mentioned different price on website and always charge extra. It's request whoever doing shopping on eBay please compare prices with yours credit or MasterCard statement always should be extra. And I call eBay customer service they said they can't help. it's really unprofessional and unexpected.

Incredible bs, some of these ebay sellers no words to describe. Seller advertises that he ships from canada warehouse. Buy from me dont buy from others that they ship from china and its 21-60 days blablaba bla and incrediblely after 3 days isend him a msg on where is my package and he replys to calm down its on its way bla bla . So i check the tracking put not post canada but ebi tracking and guess what estimated shipping since dec 9 th arriving maybe January 1 2020 -jan 28 2020 . No words, just disgust of losers like that . It is even for a xmas gift. The seller then replys to me sorry im confused i will check delivery if it doesnt arrive in 3 days i sent you another or / refund now im confused . I replyed you gonna send another by express one day shipping or by electric bycycle from china . Awaiting another lying response. Incredible

It seems that I am in eBay 'Purgatory'. I have previously purchased items from eBay as a 'guest', and been happy with the results. Lately, eBay has been after me to open an account, which I finally relented to do do. Big mistake! I filled out the online application form and when it came to 'phone number', as I don't have a phone, I just wrote 000-000-0000. It was accepted and Ebay opened an account in my name. The first time I went to use it, to purchase an item, I put it in my 'cart', and when I went to pay for it, it now says that the phone number is invalid and will not allow to purchase to proceed. Ebay is continuing to send me notices that I have an item purchase pending. I have tried to cancel the account, but that's not being allowed to proceed either, without a valid phone number. So now I have an eBay account, that they encouraged me to open, accepted my application, but now refuse to allow me to use, nor can I delete it. The only option given to contact them, is a customer service ph. #, that I can't use, because I don't have a phone! I can no longer purchase as a 'guest' either, because my account info appears every time I log onto the eBay site. It is absolutely senseless that eBay would allow me to open an account without a valid ph. #, and then not allow me to make any transactions with it, for that very same reason. So now I'm stuck in eBay 'Purgatory, unable to move either forward, or back.

Its hard to give a review because basically it depends on the integrity of the seller.A few are honest but there are al ot of scammers.I have bought seed a number of times,a lot of it was cheap seed passed off as rare varieties,but one seller from Urkraine has always been good.Trouble is even when you complain about the seller they still keep their good rating.Annoying trends is when they keep your money for months ,claiming to have mailed the article..then cancel saying its unavailable and refund .Also the phony coloured pictures.I pretty much have stopped buying on ebay.ca for these reasons.Even the English seed companies were scammers and the seed took so long to grow and be identified, it was no longer refundable .US sellers sold me invasive weed seeds for double balsam.Chinese dinnerplate dahlias took 8 months to grow into single cheapo dahlias.Mostly a waste of time energy not to mention money Should add wanted to buy socks on there,3 different Chinese companies refused to givevme the actual foot length,obviously a scam selling kids sock as adult size socks,size 6 cannot fit a size 10 foot without it being extremely tight.

ridiculous, I have ordered few things here and one of those is damaged and one is too small. I've spent couple hours contacting them and return those items but I couldn't found any help from them. I have sent them an email and they didn't even respond that. I've wasted my money here. Its useless site ever.

I've been a seller since around 2006. During that time, I only had one bad review from a buyer (and I challenged it) but ebay just sent me a message saying my seller performance was below standard in the UK - and I live in Canada (look at my address ebay!). Adding insult to injury, I reported a buyer who purchased my washing machine but did not pay, return my messages or collect the item - causing me additional charges for the removal of the item from my flat. Ebay did NOTHING with my report. I waited patiently and sent a follow up email - still NOTHING. On top of that, I treated my buyers with far more respect than I have been shown. I just closed my account. Good riddance! ebay administration is very poor. I work 50-60 hours per week and I don't need this nonsense in my life.

I ordered a seal from ebay and that is where the program stopped. I never received a tracking number and never received the seal either. The system says that it shipped however it shipped from Ontario where is where live. What a DISAPPOINTMENT. I will not purchase anything from ebay again. There system SUCKS as it is not user friendly. Ebay could take a lesson from Amazon.

e bay says they are ready to help. BULL! I had my share of problems with e bay but when I return a item there ad says free returns for 30 days and I print everything e bay gives me to print and when I go to post office they still charge me $5.00 to ship so I try to contact seller nothing. I contact e bay and I am told I am on my own. no one cares about the little guy

Overall, the order arrived on time.

I've been an ebayer for 19 years and there are things I like, and things I don't. The good is that you can make sales on this site. I list on 5 different platforms and 99.9% of the sales are from ebay. The others are nearly non-existent so it is worth your time. You do get free listings and they often have promotions for extra listings and reduced final fees which is nice. The bad is that some of the things they have done to "improve" the site are just terrible. You can no longer list in U.S. currency, the 30 day listing is now a Good Til Cancelled which is awful, just a way to get you to pay more fees. Anytime you call the help system, it is painful. I have called sometimes 4 or 5 times about the same issue and you'll get a different answer each time. It's ridiculous. Once and a while you get someone who actually seems to understand what they are doing. The ugly is the return policy, it's just scammer heaven. Believe me, if you sell on here you will go through the ordeal in your time. I've gone through it several times and it is absolutely ridiculous. As a buyer you are like a GOD, and as a seller you are a sheep in the wolf's den. A buyer can choose to open a case and it's always the same....."defective or not as described". Not only do you as a seller have to pay to get the item back, you then have to refund all the original fees and shipping costs so you lose BIG TIME!!. Even worse, is that the buyer can buy an expensive item (ex: a laptop), claim a defective return, and send you a brick in return. ALWAYS video everything when you get a return. Video yourself getting the package from the post office or the front step, opening the package, going through it all in one cut, don't do any video stop. It's the only chance you have. I've used it twice and it has worked.
Alot of people no longer leave feedback which is the basis of how you get to improve. The rating system is horribly flawed. Let's look at it. 1) Accurate Description. I actually do like this one. But be honest, describe all defects and take lots of photos to put in your ad. You'd be surprised how someone might return something because you didn't describe a tiny scratch where they saw one. And also lots of photos to make sure you get the same item back. I've now started using invisible ink to mark my items (the expensive ones) and keep a dated photo of it in case I need it. If the buyer opens a return, I tell them to make sure I get the same item back as the hidden ID mark on it has been sent to ebay to check. That often stops a claim in its tracks.
2) Shipping speed. There are parts of this that are just stupid. You as a seller set the amount of time you need to ship an item be it same day or up to 5 days I think (can't remember). The second you send that item with tracking and it has been within the time frame you should automatically be given a 5 rating. Some people are so unreasonable, they take 5 days to pay and then expect you to ship it out within the hour and if it doesn't get there in a day or two you get low ratings. It's just stupid. Once mailed on time, your responsibility should be over. I won't get into the mail claims that you need to make once and a while. Those are really difficult.
3) Communication. This rating is useless. You upset off some people by not asking enough and you upset others by asking too much. It's a judgement thing that can't be measured. General rule I've used and seems to be ok....I email to let them know I received payment. I email when the item has been sent and include tracking. I email 3 weeks after mailing to ask if the item has been received and everything is ok and that's it. If the buyer leaves feedback, great, if they don't, great. I'd say on average 4-5 out of 10 people leave feedback so you will lose a lot of them.
And that brings us to 4) THE WORST OF THE WORST. The Reasonable shipping cost. What a joke. Ebay got around the seller selling the item for 1 cent and asking 19.99 for shipping (which I don't do by the way) because they don't make money. So what do they do, they now charge you as a buyer 10% fees on the shipping. So you have to overcharge for shipping if you don't want to lose and if you offer free shipping (great if you live in the U.S.) Not so good where I sell from, can't complete with U.S. shipping, so you have to put your prices so high that nobody looks at it. You're forces to sell lower to get the sales. And the Canadain shipping sorry to say is outrageously expensive. I can send a small package to Florida, over 2000 miles away in a different country for under $10. That same package 50 miles away in the same country, same province will cost over $20. Canada post took out the small package service and that was a dagger in the heart of the seller. It's so hard to compete because of the shipping costs.
Anyway, that is my rant, could go on an on.

They are very tricky and hidden fees working with goshippo(a phantom company), I've sold an item with 47$ and they've charged me 42$ for a regular label, delivering in same country, waste of time and money.

I agree about if I could give a lower than one star I would. I made a buy it now purchase on ebay. If you are a Canadian paypal converts you to USD - ok with that. What I am not ok with is when you make a return they convert that USD to Canadian instead of just leaving the US in your paypal account. eg. My buy it now was 19.99. They charged me $27 in exchange. I did not get the item so I put it to resolution to get a refund and they gave me $18 back. Do the math.

If I could give the a -0 I would, you can hear the other agents laughing over your problems as if they were betting on what issues you were calling about the international seller place ads on Ebay in which they have no access to and provide fake tracking numbers via China Post. Been with Eby since 2005 and I never had this problem until now, on occasions I would never get my item and then wait for almost a month to get my refund but in the meanwhile you are paying extremely high interest to pay-pal. Now its to Amazon

Awful site but anything,waste of time and money,all of these Chinese sellers are fake ,they give you fake tracking,and item most of the time never arrives or even if you are lucky when it arrives it's all damaged,the us Sellers are another hassle,they charge so much for shipping,they rip you off., basically you pay interest on your credit card for waiting on some Chinese sellers which the item never arrives.so don't waste your time.just buy it from Amazon ,so you get your item in 3 days.

So far I’m happy with eBay services. Had several large ticket items go missing minutes after delivery two years ago (among other items was most upsetting was the 2 huge packages of tv DVD box sets worth $700+) (among many other deliveries that went missing that year) (turned out to be neighbour) Ebay seller and CS promptly refunded the orders (I mean. It’s hard to prove your item “was stolen” or “delivered to possibly the wrong address” (which was my initial position on how parcels could track and update as delivered miraculously disappeared just minutes later (I was out there within 5 mins of the time stamp for crying out loud). All items so far since the discovery behind who was stealing them, that I’ve ordered has shown up and high quality and responsive and responsible sellers.

Been a member for many years, first time selling. I was told my payment would be released on a particular date. It was not. I was again told that payment would be released at 1am. It was not.
When I called a third time I was told to ‘manage my expectation’. I asked to speak with a manager who said I was told wrong information. (By 3 different agents) They still will not release the payment until item is delivered. I understand if that is the protocol, however after speaking with 3 customer service agents and being told the wrong information, I have no confidence in selling on eBay in the future.