We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have created a seller account on eBay.ca 4 days ago & listed 3 products. Suddenly, they suspend our account due to some security concern, they don't have live chat support & very hardly i reach via... Toon meer

Beoordeeld met 1 van de 5 sterren

Ebay is the worst company that I've interacted with. I created my account a few days ago, and it got suspended without me doing anything. When I contacted the customer service, they gave... Toon meer

Beoordeeld met 1 van de 5 sterren

Ebay is the worst company that I've interacted with item sent out by the seller in canada was a empty box. they said item was delivered case close no refund. the item i bought... Toon meer

Beoordeeld met 4 van de 5 sterren

I mean, it's eBay. Your experience (as a buyer) really depends on the seller. Easy checkout, I hope they add options for things like Apple Pay (at least something other than PayPal) soon. Did sell a c... Toon meer

Bedrijfsgegevens


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,4

Alle reviews

(189)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ebay sucks!!

Ebay sucks!!! Can’t even buy more than 20$ or bid. Can’t even buy something!!!!!!! Have a limits of buying. Seeing some
Good deals and can’t even buy them. I’m a hockey card holders. Don’t buy on ebay go to
Pristine auction.

17 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great company!

great company!! I have had a pay pal account there for eons and have never been disappointed. I ordered a book one time and it was damaged in shipping............I returned it and was credited immediately. I love to search for things and use the site to price check as well.

10 april 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been with Ebay for over 19…

I have been with Ebay for over 19 years. I finally decided to leave Ebay due to Ebay's incompetence and the fact that Ebay outright lied. After a second seller misrepresented an item within a two week period I had enough. Ebay lied and decided to literally contradict themselves. I had photographic proof of such misrepresentation and a promise from Ebay on the phone they would have the seller refund my item, as long as I showed proof that the item was misrepresented and that I had sent the item back. I carefully reviewed with a customer service representative over the phone what I needed to do in order to receive a refund. I demonstrated the proof in pictures and in the auction description. Ebay agreed and when I contacted the seller they agreed as well they would refund the item. I had a track record of over 400 items bought with a perfect record with Ebay. (Even back in the day when Sellers could give negative feedback to buyers.) However after I sent the item to the seller with all the documentation and proof the seller stopped communicating with me. I spoke with Ebay and they immediately changed their mind and stated that I would not get a refund. I was shocked. They said I could take a grievance with Paypal. I talked to a customer service representative and they told me the decision was changed to the fact I would not receive a refund. I talked to a "supervisor" after waiting for an hour on the phone. The supervisor stated that the decision was to not give me a refund and I had no chance to appeal it. I was told if I appealed it the answer would be the same. The customer representative and supervisor even contradicted themselves on that same phone conversation. I asked to speak to a manager and again they put me on hold for an hour. I felt at this time that Ebay was giving me the run around. I knew Ebay would not stand by their original word, the seller had won. I even had the day/time and name of their customer service representative that told me what to do to get the refund and the representative that told me I would be getting a refund. However Ebay decided with the seller. At this point I put in negative feedback to the seller, after several attempts by me to contact the seller with no response. Ebay later removed the negative feedback. I was disgusted. I will say this, be warned if you buy from Ebay and you do not get what you want or even it mailed to you, Ebay will side with their larger sellers. They want their money over yours. Do not buy higher price items as you will certainly lose more of your money. So you take your chance that your seller is honest, some are definitely shady and misrepresent their items. Remember some of them sell out of their own homes. They are not always legit businesses. It is funny, I think about how many auctions I have bumped up the price for the seller and made not only the sellers money but Ebay as well. Well no more. These sellers can have their items go for lower prices or their Buy it Now can sit as I will not be a customer. Amazon.ca now has a new long time customer.

7 april 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Last straw. I’m leaving for good

First time selling on eBay I got into a scam. I called CS support and agents tossed my between departments and gave no solutions after days of debate. I decided not to sell and stick with being a buyer. This time I bought from a seller who enrolled in Global Shipping program, charging me unnecessary import fees that are not required by the country of destination. I called CS again and dealt with an agent who kept cutting me off and ridiculously attempted to ‘educate’ me on matters of taxes and duties, when he himself could not make clear differentiation between import and export fees (srsly, hear yourself dude). Have I been a more experienced buyer I would refrain purchasing from any seller who uses the global shipping program. It does no one good, but allows eBay to make tons and tons of money out of the little fees they collected here and there. And provided their CS quality, as they kept shouldering off their responsibilities to the buyers and sellers, eBay is not worth your money (and time).

10 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ebay is awesome!

Love, love, love! eBay is my go to for items I can’t buy in store anymore like kids books from my childhood or toys etc.

Sometimes you run into untrustworthy sellers and that’s bound to happen. For the most part I have received most of what I have ordered from there or gotten a full refund. Can’t lose when there’s a money back guarantee! ❤️

I have tried selling but I’ll stick to buying...less hassle 😂

10 januari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pay pall are thief

be car full,when you buy on ebay even if you use your credit card it is paypall who charge the exchange and it is more then the one is at the date you buy .
Paypall refuse to give me the name of each ebay seller associated to the ebay seller name
And they charge more then what is mark on my ebay invoice 835$ instead 810 .00$ cnd
And what is on my statement on my visa
When I pay with my visa
paypall should not have the right to charge more then what the exchange is at the date I to the transaction
And the name on my visa does not match the name of the seller in ebay
Pay pall are thief

5 januari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ebay.ca buyer Cassandria De…

Ebay.ca buyer Cassandria De Bellefeuille is swindler and robber.

Buy item and open not-delivery case some day, stolen money.

Cassandria De Bellefeuille

Project Manager at Global Events
Montreal, Canada Area

Cassandria De Bellefeuille
295 Woodland #4
c/o Nicholas Fourestier
Montreal QC H4H 1V5
Canada

cassandra@aquasoul. org

linkedin. com/in/cassandria-de-bellefeuille

.facebook. com/cassandria.debellefeuille

Carefful Cassandria De Bellefeuille is swindler, lier, robber any credit of trust!

4 december 2018
Beoordeeld met 1 van de 5 sterren

Never received an item from ebay.ca seller which was paid in full including shipping via credit card

Never received an item from ebay.ca seller. Ordered a small electrical/electronic part that is around 1cm thick locally in Canada 18-20 days back and ebay.ca seller charged me more than $8 for shipping and shipped it with Canada post Letter mail . According to Canada Post you can ship only papers or letters in standard letter shipping that is 5mm thickness (max) and shipping cost for this local Canadian letter mail without any tracking information cost me more than $8 . Is the shipping fee is fair and do Canada post - is ever going to deliver such item which is bigger in size for standard letter mail..... ?
Is ebay.ca seller can legally send a small electrical part via Canada Post Lettermail (Shipping service) ?
FYI, Contacted customer service at ebay.ca couple times and seller too, they are just waste of time, telling me wait for a another 7 days and they are processing the refund since last week making excuses -> Canada post is on strike, seller refund is pending.... The Canada post , regular mail in letterbox is delivered in my area & regular mails are coming timely. One of these calls -> customer service at ebay.ca lasted for 21 minutes or more. Have not got my money refunded.
I've purchased the ebay.ca item as a guest, as this is my first experience with ebay.ca & the website is not letting me use the guest login to post this on their site. Tracking number is mentioned as REGULARMAILTWODAYDELIVERY
It is really frustrating that a two day delivery has become nightmare.
And Canada Post can't send even a small USB drive in regular mail as that does not fit into their slot size. This ebay seller has shipped my 10mm item in a regular canada post. Can't say the seller at ebay.ca has any trade, business ethics....

6 november 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great site for shopping on, depending on what you are looking for.

If you want antiques or real jewelry or anything else valuable, you really have to look out for those "too good to be true and obviously fake" deals. They do tend to originate from overseas countries but you never know. The price and picture sometimes gives it away.

For things like toys, collectibles, games and books, though, it is generally a much easier shopping experience; just know that not everything will be in pristine condition or look exactly like the picture shown. Especially if it is being shipped to Canada over a long distance, where handling and travel might give your package a few bumps and scrapes along the way.

Overall, I prefer going here to shop around and see what they have. I always look at the country it is being shipped from as well as the description of the item (a lack of description or nothing but a gallery for other things usually suggests the item may be a lemon; also, if the origin of the item seems fishy or lacking I pass it up).
I don't care about the ratings of shops so much as I care about the reviews they get; if a shop has 99.8% positive reviews but almost all of them are just stars and nothing else I immediately assume there are bots boosting the ratings. Darn bots.

I only had one slight issue with a seller from the lower 48 but it was resolved quickly and amiably. The buyer protection/ refund guarantee is a good thing to have but it may not work with sellers who only have to ignore you for the system to fall through.

A great site although one that isn't perfect- just like any other buying/selling platform. Still, I'd recommend it for certain things and not others.

28 maart 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If you purchase little things on eBay from Indian and other third world countries.

If you purchase little things, or small used items, it's a real hit and miss. Like vintage watches, from India. Because the guarantee will require you to pay for parcel return via fully trackable post. With Canada post this is often more expensive then the original item, and you are not compensated for this cost. So, even if there is refund or eBay guarantee, it's worthless, since the additional post to return a defective item is to expensive in Canada. And you are not compensated. If you try with a cheaper version with a Tracking number and pictures etc. eBay will not honour this. So, you just waste your time. Even if you raise a dispute and appeal, and send pics and docs it will not matter. Especially for items out of India, or Middle East, or Philippines. And many that offer free shipping it will take so long to get to your, you can not even leave feedback, since the window for feedback is short in many cases. So, if you order what seems like a good deal, especially from dealer like 'King.Yaser" kiss your money good bye. Don't bother with shipping back, nor trying to initiate a claim with Ebay. Waste of time and frustrating just to be told basically "too bad". Maybe Amazon is better, or just go to manufacture's own website. Might pay more, but at least some satisfaction, and you might get something that works. Used to buy lots on eBay, but am switching now, after a few frustrating situations. Even if I do buy something, I now know it's totally Buyer Beware and you may be totally out the cash period. You can take their (eBay) little text about buyers wanting to keep their reputations good, since you can not go and give them feedback if something takes long to deliver. Must be a setting by seller as some leave it up for long. Nor will bad comments on their store site be listed.

8 oktober 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had 2 bad transactions with Ebay

I had 2 bad transactions with Ebay. 1st time I send back a parcel and they lost it and told me they refund me just if they found it, and it didn't happen.

2nd I gave a bad feedback to a seller because the piece didn't fit and Ebay reverse my feedback.

That's it, i'm fed up of Ebay.

16 juni 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Multiple purchase from eBay.ca on sellers from China with 98% positive feedback

I've made multiple purchase on ebay.ca more than a month ago and almost 2 months in a few days. Out of the 12 orders I have placed, Only 1 reached me. 11 of the 12 came from China. None of them reached me. The only one that reached me was from Australia. ALL THOSE SHOPS (FROM CHINA) HAVE 98% POSITIVE FEEDBACK. YET, THIS HAPPENED!!!

Some of the shops from china were very rude when I was reaching out to them so I escalated my complaints to Paypal. Paypal was very good and understood my concerns. They did an investigation and I got my refunds.

It was not worth the stress and the waiting. It was a very very very bad experience. First time using ebay and it was a validation of my trust issues on ebay.

Aside from that, I bought AS A GUEST. They have ways on how you can track your orders and talk to the sellers as a guest. BUT THEY DO NOT WORK. So I had to create an account so that I could message the sellers.

COMPLAIN PROCESS:

I tried putting my complain on ebay but it takes so much process and it was a total bullcrap. I finnay got a way to get their number. I called, difficult to understand the person I was talking to, after that, I was asked for details about my order and made me wait. MADE ME WAIT FOR ALMOST HALF AN HOUR. I am not sure if it's because I had so many orders to complain about but they made me wait for so long. After that, I did not hear anything else. The operator did not say anything. I just waited on the phone then there was a ring. Apparently, without any notice, without even asking me if I have further concerns, they freakin forwarded me to Paypal.

DO NOT ORDER IN EBAY SHOPS FROM CHINA. THEY DO NOT PROVIDE SHIPMENT DETAILS, DO NOT RESPOND TO MESSAGES AND EVEN TO PAYPAL'S REQUEST FOR THEIR RESPONSE REGARDING THE ISSUE. ALL THOSE SHOPS HAVE 98% POSITIVE FEEDBACK. YET, THIS HAPPENED!!! THE ONLY ONE THAT MADE IT TO ME WAS THE ONE THAT CAME FROM AUSTRALIA.

31 mei 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

eBay is my first go to

I've just bought on eBay before but it feels like such a safe process with PayPal because they really protect the consumer from getting ripped off.

22 mei 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great prices, great support

I have both bot and sold on Ebay. I have had a few issues with Asian suppliers sending fake tracking numbers, not delivering or delivering late. But the customer support has always been great on Ebay, I usually get a refund within 2 weeks of the maximum expected shipping date. As for selling there has been no complaints and everyone has been fair and forgiving giving generally positive reviews. I found Ebay always scary at first but I have found it's very safe and easy to use. My only issue has been when receiving refunds from Ebay, they send it in the suppliers preferred currency rather than the original price/currency paid, so when receiving refunds I usually lose money on the exchange.

3 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solid choice all day every day

eBay has so much stuff it is unbelievable. I have never had any problems, altho I only buy from trusted sellers just for piece of mind. Whenever I'm looking for something out of the ordinary or some household good, ebay's got it and for cheap! Long live eBay!

22 maart 2016
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer