Ishitah Jeebun was so kind, efficient and helpful this morning. Put my mind at rest concerning my IVA .Im a 73 year old pensioner and have never experienced this before always paid my way till now. I... Toon meer
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Lees wat reviewers zeggen
Im have some accidents five weeks ago and I’m missing payments I’m spoke with very nice lady with she resolved issue for me and set up plan for my im wish her all best also im wish to company to have... Toon meer
Spoken to Ishitah today, regarding the fact I hadn't recived any paperwork for my account. Ishitah was very pleasant and quickly assured me she would send my paperwork through to my email straight awa... Toon meer
Spoke this morning to Jayshree Ramkhelawon a very polite, helpful and knowledgeable friendly lady. She put my mind at rest after I received a letter demanding payment from a company that was part o... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Contactgegevens
Verenigd Koninkrijk
- ebenegate.co.uk
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Absolutely excellent customer service!
Absolutely excellent customer service. They are truly helpful, and you can feel that at every stage of your interaction with Ebenegate.
One member of your team deserves a special, HUGE thank you: Trevor Malsbury. Bonus for him please for excellent job with the customer service.
He is a delightful person who put me completely at ease when I called with my issue—which turned out to be no problem at all for him. He helped me in just a few minutes, resolved everything efficiently, and reassured me that I had nothing to worry about.
I definitely recommend reaching out to them if you’re having real trouble. They are angels there, and I have an angel there too.
Thank you so much again, Trevor!
Confirmation of end to payment
I rang up Ebenegate to request an acknowledgement that I had completed all my payments. I spoke to Yuvranee. she took control of my enquiry and was able to help with my query confirming that all payments had been made and the next steps. I received an email with all the information I needed and feel I was treated really well.
Neelesh was great on the phone today…
Neelesh was great on the phone today and resolved my issues instantly, had a great demeanour about him.
Excellent experience and service
Excellent experience and service. Goshini Doongoor was professional and friendly. Listened and answered my questions. Also advised me what to do next regarding my situation.
Thank you so much
Kan ondersteuning van AI gebruiken bij reactiesLees meer
If I could give zero stars I would they…
If I could give zero stars I would they don't answer your emails and are completely unwilling to help once they've set your IVA up absolutely disgusting considering I've mention I have servere mental health issues on multiple occasions!!!

Antwoord van Ebenegate
gave them a call today about my IVA
gave them a call today about my IVA and spoke to Vidhee Boyjoo , she answered all my questions, and put my mind at ease. good customer service.
Great Customer Service
Charlene was very helpful understanding of my situation, and helped me with what I needed.
All my questions were answered in a…
All my questions were answered in a professional manner.
I was a little nervous as I've just made my final payment, wondering were it goes from here but the lady on the phone made me feel comfortable. The lady is called Harshikha.
I spoke with a lovely gentleman called…
I spoke with a lovely gentleman called Trevor today who was most helpful and understanding of my request, gr8 customer service
Harshikha Boodhun
Harshikha Boodhun, polite, friendly, very helpful.
Very helpful and supportive
Very helpful and supportive. Maveesha Has put my mind at ease and sorted my worry out. Very pleasant
Exscilent customer service and very…
Exscilent customer service and very helpful
Always go through to speak to someone…
Always go through to speak to someone quickly and get the matter sorted whilst you stay on the phone. Mikeal Dhalapah was most helpful today.
Vidhee was amazing
Vidhee Boyjoo was amazing. Thank you so much
Great service and customer attention…
Great service and customer attention really helpful and covered all my questions
Heather was brilliant at getting back…
Heather was brilliant at getting back to me today, much appreciated
I am 88 years old and have a problem…
I am 88 years old and have a problem with accents on the phone.
She was very helpful and patient.
Spoke to Ruth Shefali today and she was…
Spoke to Ruth Shefali today and she was extremely patient and helpful
Thank you for your impeccable service
Very pleased with the experienced…
Very pleased with the experienced person who i was on the phone.
Vidhee was absolutely lovely and helped…
Vidhee was absolutely lovely and helped with my query.
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