I highly recommend eBusiness Guru Limited! If you need support with Linnworks or PrestaShop, they are definitely the right team to contact. Their service is professional and efficient, communicatio... Toon meer
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Lees wat reviewers zeggen
Great company. They have really helped me develop our online business using some great tools. Especially good at scripting processes which have proved a huge time saver. Big thumbs up for Tejas, gre... Toon meer
Bedrijf heeft geantwoord
Excellent bunch of people, who go out of their way to understand your needs and provide cost effective solutions. Their up to date depth of knowledge helps in making the right decisions. TJ is... Toon meer
Bedrijf heeft geantwoord
Linnworks training, Onboarding & Support. The team has really good hands-on knowledge & understanding on Linnworks.. They guided us step by step and made sure we know and are well trained on wha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We’re eBusinessGuru, a team of certified Magento developers, Google partners, Linnworks App Specialist and eCommerce marketing experts. Our forte is helping Amazon and eBay sellers to create and market their own eCommerce website to drive more sales. We have an untarnished reputation and work on the philosophy that your business is our business and your success is our success.
Contactgegevens
Stanmore Business & Innovation Centre, Stanmore Place, Honeypot Lane, London,, HA7 1BT, London, Verenigd Koninkrijk
- 0208 090 4547
- info@ebusinessguru.co.uk
- ebusinessguru.co.uk
4,9
Uitstekend
160 reviews
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Great and Excellent Service
Great and Excellent Service. We are special thankful to Anish who help me to finish our project.
And for giving us a best experience as project manager.
22 juni 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Viaan Ent,
Thank you for your kind review and for highlighting the exceptional service you received from our team. We are delighted to hear that Anish played a key role in successfully completing your project and providing you with an excellent project management experience.
Your positive feedback motivates us to continue delivering the highest standards of service, and we look forward to the opportunity to work with you on future projects.
Best Regards,
The eBusiness Guru Team
Great to work with
Great to work with. Reply to any queries quickly and efficiently.
Always helpful and polite.
26 juni 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Catherine,
Thank you so much for taking the time to share your positive experience with us on Trustpilot! We truly appreciate your kind words and are thrilled to hear that you found our service great to work with.
It's wonderful to know that we were able to respond promptly and effectively to all your queries. We strive to provide excellent customer support and your feedback reassures us that we are on the right track.
Our team takes pride in being helpful and polite, and we're delighted that you recognized and appreciated our efforts in this regard. We believe that treating our customers with respect and courtesy is of utmost importance, and your comment serves as great motivation for us to keep up the good work.
Once again, we sincerely thank you for your trust and for choosing to work with us. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We'll be more than happy to help!
Warm regards,
eBusiness Guru Team
Excellent service
Excellent service, team is very helpful, they kept me on track with everything. even i called after my project team was always available to help. Shoaib, Chintan,Shubham,Anish.
very nice team and professional, always go out of they comfort zone to find me solution.
22 juni 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Shoukat,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our service and that our team was able to assist you every step of the way.
We take pride in our commitment to providing helpful and efficient service, and it's fantastic to know that we were able to keep you on track throughout your project. Our dedicated team members, Shoaib, Chintan, Shubham, and Anish, are thrilled to receive your appreciation.
It's our priority to be available and responsive to our customers' needs, even after the project is completed. We understand the importance of ongoing support, and we're glad to hear that you found our team readily available to assist you whenever you reached out.
We greatly appreciate your kind words about our team's professionalism. Going beyond our comfort zone to find solutions for our customers is something we take great pride in. We believe in going the extra mile to ensure our customers' satisfaction, and your recognition of our efforts is truly rewarding.
Once again, thank you for your positive review and for acknowledging the hard work of our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help!
Warm regards,
eBusiness Guru Team
Quick and detailed support
We use Ebusiness Guru for support within our Inventory platform. We always receive a quick, detailed and friendly response to help find a solution to our query.
22 juni 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Eurasia Crafts
Thank you so much for taking the time to share your experience of working with us on Trustpilot. We greatly appreciate your feedback and are thrilled to hear that you have been satisfied with our support services for your Inventory platform.
We understand how crucial it is to receive timely assistance when you have queries, and we're glad to know that our team has consistently provided you with quick responses. Our goal is to ensure that you receive the support you need promptly and efficiently.
Moreover, we're delighted that our responses have been detailed and helpful in finding solutions to your queries. We strive to provide comprehensive and accurate assistance to all our customers, and it's rewarding to hear that we have met your expectations in this regard.
Furthermore, your mention of our friendly approach means a lot to us. We believe in establishing a positive and friendly rapport with our customers, and it's great to know that you have experienced this firsthand. Your satisfaction and comfort are important to us, and we appreciate your recognition of our efforts.
Once again, we would like to express our gratitude for your review and for choosing us as your support partner for your Inventory platform. If you have any further queries or require assistance in the future, please feel free to reach out. We're here to help!
Warm regards,
eBusiness Guru Team
Shubam has always provided good…
Shubam has always provided good service, I wish he was always on the calls
15 juni 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear IP,
Thank you for sharing your review with us. We appreciate your feedback and are delighted to hear that Shubam has consistently provided you with good service.
We understand the value of having a reliable and helpful team member like Shubam, and we're thrilled that he has met your expectations. Your positive experience reflects our commitment to providing excellent service to our valued customers.
We understand your desire to have Shubam present on all your calls, and we appreciate your feedback in this regard. While it may not always be possible for Shubam to be available on every call due to varying schedules and workload, we assure you that our entire team is dedicated to providing exceptional service and assisting you in the best possible way.
We value your trust in our services and are grateful for your kind words. Should you have any further questions or require assistance, please don't hesitate to reach out. We are here to support you.
Thank you once again for your feedback, and we look forward to continuing to serve you.
Warm regards,
eBusiness Guru Team
Thank you
Thank you, absolute incredible service, as always.
TJ thank you so much for everything as always
13 juni 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Auzair,
Thank you for taking the time to leave us such a fantastic review. We truly appreciate your kind words and your continued trust in our services.
We are thrilled to hear that you have consistently received incredible service from our team. Providing exceptional service is our utmost priority, and your feedback reaffirms our commitment to delivering excellence.
We would also like to extend a special thank you to TJ for their outstanding contributions. It's wonderful to know that TJ has been instrumental in providing you with exceptional assistance. We will make sure to pass on your appreciation to them and acknowledge their efforts.
We are grateful for your continued support and trust in our services. If there's anything else we can assist you with, please do not hesitate to reach out. We are always here to help.
Once again, thank you for your kind words and for choosing us as your service provider.
Warm regards,
eBusiness Guru Team
We have been with Ebussinesguru for the…
We have been with Ebussinesguru for the best part of 10 years, excellent service and extremely helpful.
We highly recommend them
1 juni 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Zishaan,
Thank you for taking the time to share your review. We greatly appreciate your continued support and loyalty over the past 10 years. It's truly wonderful to hear that you have consistently experienced excellent service and found our team to be extremely helpful.
We take great pride in providing exceptional service to our long-term customers like you. Your satisfaction is our top priority, and we are grateful for your kind words, which motivate us to continuously improve and exceed your expectations.
Your recommendation means a lot to us. We strive to build strong relationships with our clients, and knowing that you would highly recommend us is a testament to our commitment to delivering quality services.
We value your trust in our company, and we look forward to serving you for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. We are always here to support you.
Thank you again for your kind words and for being a valued customer.
Warm regards,
eBusiness Guru Team
Antwoord van eBusiness Guru Limited
Dear Raul,
Thank you for taking the time to leave us such a wonderful review. We truly appreciate your kind words and your continued support.
It's fantastic to hear that you have consistently received incredible service from us. Delivering exceptional service is our top priority, and your feedback reinforces our commitment to excellence.
We greatly value your trust in us, and we are grateful for the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction and provide any support you may need.
Once again, thank you for your kind words. We look forward to continuing to serve you with the same level of excellence and care.
Warm regards,
eBusiness Guru Team
I recommend Ebussinesguru for all your…
I recommend Ebussinesguru for all your e-commerce solutions very talented and professional team and have help me a lot to manage and upgrade my Bussines with the latest technology. Perfect thanks sir Tejaz
11 mei 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Asmat,
Thank you so much for your fantastic review and for recommending Ebussinesguru for e-commerce solutions. We're thrilled to hear that our talented and professional team has been instrumental in assisting you with managing and upgrading your business with the latest technology.
At Ebussinesguru, we strive to provide innovative and effective solutions to our clients, and we're delighted to know that we have helped you significantly in this regard. Your success and satisfaction are our top priorities, and we're thrilled to have been a part of your journey.
We appreciate your kind words for Sir Tejas and will make sure to pass on your appreciation to him. Our team is dedicated to delivering excellent service, and it's always rewarding to receive such positive feedback from valued customers like yourself.
Should you require any further assistance or have any questions, please don't hesitate to reach out. We are always here to support you and your business.
Once again, thank you for your trust in our services and for sharing your positive experience. We look forward to continuing to serve you and helping your business thrive.
Warm regards,
eBusiness Guru Team
Linnworks training
Linnworks training, Onboarding & Support.
The team has really good hands-on knowledge & understanding on Linnworks..
They guided us step by step and made sure we know and are well trained on what needs to be done. Shoaib was always up for help whenever we needed him we did not understand any step.
Their onboarding process is really systematic.
I would highly recommend them for Linnworks the team is great help and support Chintan, Shoaib & Aneesh they are always ready to help.
13 januari 2023
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Mohammed,
Thank you for sharing your positive review regarding our Linnworks training, onboarding, and support services. We truly appreciate your feedback and recommendation.
We're delighted to hear that our team possesses excellent hands-on knowledge and understanding of Linnworks. Our goal is to ensure that our clients receive comprehensive guidance and training, and we're thrilled that we were able to guide you step by step, ensuring that you understood and were well-trained on all necessary aspects.
We're glad that Shoaib was readily available to provide assistance whenever needed. Our team is committed to being responsive and supportive, and your recognition of their helpfulness is truly motivating.
Furthermore, we're pleased to know that our onboarding process was systematic, ensuring a smooth and structured transition for your business. We believe in providing a seamless experience to our clients, and it's rewarding to hear that our efforts have made a positive impact.
We greatly appreciate your recommendation and your kind words for Chintan, Shoaib, and Aneesh. We will make sure to pass on your appreciation to them. Their dedication and commitment to providing excellent support are truly appreciated.
Thank you once again for your review and for choosing us for your Linnworks needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
eBusiness Guru Team
Had an issue with linnworks and amazon…
Had an issue with linnworks and amazon buy shipping integration, also with integrating my own Royal Mail account to buy shipping, spoke to Royal Mail and amazon and none of them could help. These guys solved it within an hour, excellent device and definitely recommend them 👍🏽
8 juni 2021
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Imran,
Thank you for sharing your review and for choosing our services to resolve your Linnworks and Amazon Buy Shipping integration issues. We're thrilled to hear that we were able to provide an excellent solution within just an hour.
We understand the frustration when facing integration challenges, especially when both Royal Mail and Amazon were unable to assist. Our team takes pride in their expertise and dedication to resolving complex issues efficiently.
We're glad that we were able to step in and find a resolution for you. Your satisfaction is our top priority, and we're delighted that we could assist you promptly and effectively.
Thank you for recommending our services. We greatly appreciate your trust and confidence in our team. Should you encounter any further issues or require additional assistance in the future, please don't hesitate to reach out. We're always here to help.
Once again, thank you for your review and for choosing us as your service provider. We look forward to serving you in the future.
Warm regards,
eBusiness Guru Team
Overall Good & Quick Prompt Service!
3 juli 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Hussain,
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you found our service to be good and prompt.
Providing a positive customer experience is of utmost importance to us, and we're glad that our team delivered a level of service that met your expectations. Your satisfaction is our priority, and we're grateful for your acknowledgment of our efforts.
We understand the value of promptness in addressing your needs, and we're pleased to know that we were able to provide quick and efficient service to you. Our team works diligently to ensure timely responses and resolutions for our valued customers like you.
Once again, thank you for your review and for choosing us. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Warm regards,
eBusiness Guru Team
Good, responsive ongoing support
We had a large and complicated website designed which did experience a few delays however it was expected with such an in-depth project.
Now the website has gone live we still receive good, responsive ongoing support from the EBG team.
25 juni 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Thomas,
Thank you for taking the time to share your review with us. We appreciate your feedback and are glad to hear that despite a few delays during the design phase of your large and complex website, you have been satisfied with the outcome.
Designing an in-depth website can indeed involve various complexities, and we appreciate your understanding regarding the delays. We always strive to provide high-quality work, and sometimes additional time is necessary to ensure that every aspect of the project meets your expectations.
We're delighted to hear that now that your website has gone live, you continue to receive good and responsive ongoing support from our EBG team. Our team is dedicated to providing ongoing assistance to our clients and ensuring that your website functions smoothly.
If you have any further questions or need additional support, please don't hesitate to reach out. We are here to help and ensure your continued satisfaction with our services.
Once again, thank you for your review and for choosing us for your website design and ongoing support. We look forward to supporting your online presence in the future.
Warm regards,
eBusiness Guru Team
eBusiness Guru team has been excellent!
eBusiness Guru team has been excellent! They are very helpful in explaining how everything works :) Great support is very important and the eBusiness Guru team have been amazing at that. I would thoroughly recommend eBusiness Guru to anyone who is serious about growing their online sales!
21 juni 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Hi Laura
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our eBusiness Guru team. Our goal is to provide top-notch support and guidance to our valued clients, so it's wonderful to know that we were able to meet your expectations.
We pride ourselves on explaining complex concepts in a clear and understandable manner, and we're glad that our team was able to assist you effectively. We understand that great support is crucial when it comes to achieving online sales growth, and we're dedicated to providing the best assistance possible.
Your recommendation means a lot to us, and we appreciate your trust in our services. If there's anything else we can help you with in the future, please don't hesitate to reach out. We're always here to support you in your online sales journey!
Best regards
eBusiness Guru Team
Been with them for 2 years now using…
Been with them for 2 years now using Linnworks. Very good customer support service and always willing to help when you're in a jam. I would recommend their services.
20 juni 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
We're glad to hear that we've been able to help you and your business, and hope to continue to do so, Rish. Thank you.
Used for many years and happy.
Would recommend these guys, used them for several jobs over the years and happy with the support.
28 mei 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Mike,
Thank you so much for taking the time to leave us a positive review. We greatly appreciate your continued trust in our services and your recommendation.
It's wonderful to hear that you have chosen us for several jobs over the years and that you have been happy with the support we have provided. We strive to deliver excellent service and support to all our clients, and we're delighted that we have met your expectations.
Your continued patronage means a lot to us, and we look forward to serving you in the future. If you have any further projects or need any assistance, please don't hesitate to reach out. We're always here to help.
Thank you once again for your kind words and for being a valued customer. We truly appreciate your support.
Best regards
eBusiness Guru Team
Honest E-Commerce Website Provider
Having my website developed by eBusiness Guru was a pleasure and the process was smooth. The first day I went to their office, I felt welcomed. I was offered delicious food and really got to learn about the team members prior to getting started. After our first meeting, the professionalism and attention to detail was something that did not go unnoticed. Any questions I had were answered promptly, and my project manager, Nilesh, always made sure I had a full understanding of what was going on. Everything was always organized and all of the deadlines were met. I highly recommend eBusiness Guru for you E-commerce website needs.
6 april 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Tad,
Thank you so much for taking the time to share your experience with us. We greatly appreciate your kind words and are thrilled to hear that your website development process with eBusiness Guru was a pleasure and went smoothly.
At eBusiness Guru, we strive to create a welcoming and friendly environment for our clients, and we're glad that you felt that way during your first visit to our office. We believe in building strong relationships with our clients, and getting to know you and your needs is an important part of the process.
We're delighted that our team members were able to make you feel comfortable and that you enjoyed the delicious food. It's wonderful to hear that our professionalism and attention to detail stood out to you. We always aim to provide exceptional service and ensure that every aspect of the project is handled with utmost care.
We're especially grateful for your kind words about Nilesh, your project manager. Nilesh is a valuable member of our team, and we're pleased to hear that he was able to promptly address your questions and provide you with a clear understanding of the project progress.
Meeting deadlines and keeping everything organized is a top priority for us, so we're glad that we could meet your expectations in that regard. Delivering projects on time is crucial, and we're thrilled that we could do so for you.
Thank you for recommending eBusiness Guru for E-commerce website needs. It means a lot to us. We'll continue to work hard to provide top-notch services and support to our clients.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.
Once again, thank you for your kind words and choosing eBusiness Guru for your website development. We wish you all the best with your E-commerce venture!
Best regards,
eBusiness Guru Team
Tailor Made E-Commerce Design Expert
I was a bit concerned that I had paid for the service in advance. Experience proves this to be a mistake in many instances. As it turned out, I was the one who held back the progress of the job. I was prompted a number of times before I responded. Upon my response, the work was done speedily and tailor-made for us and in a style we desired. 5 Star Company..
Thank you Guys!!!
Matt & Tom
5 april 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
It's always good to hear that we have met or exceeded the expectations of our customers - We try to offer great service and help for your business. We look forward to continuing to work with further as your business grows and changes.
Very professional and helpful
Very professional and helpful. One of the Support Engineer (Shubhank) was outstanding. I would definitely recommend them to anyone who wants a website doing.
5 april 2019
Review zonder uitnodiging
Antwoord van eBusiness Guru Limited
Dear Jackie,
Thank you so much for sharing your positive experience with us. We greatly appreciate your kind words and are thrilled to hear that you found our team to be very professional and helpful.
We take pride in providing outstanding support to our clients, and it's wonderful to know that Shubhank, one of our Support Engineers, stood out to you. Shubhank is a valued member of our team, and we're glad that he was able to exceed your expectations.
Your recommendation means a lot to us. We strive to deliver high-quality website development services, and we're delighted that you would recommend us to others.
If you or anyone you know needs assistance with website development in the future, please don't hesitate to reach out or refer them to us. We'll be more than happy to help.
Once again, thank you for your positive feedback and for choosing us for your website needs. We truly appreciate your support.
Best regards,
eBusiness Guru Team
Would never use again nor recommend
Ebusiness guru were recommended to us by a trusted partner to help set up linnworks for us. We contacted them and were put in contact with Mark who was to be our project manager. He was knowledgable and enthusiastic and it appeared I had made the correct choice. Initially we were advised that our Magento2 website would not show orders the way we wanted to.
We were asked to pay a few hundred pounds to carry out a feasibility study. I agreed as we desperately needed the integration to go through as we were handwriting Magento orders. They came back to state that it could be done but there would be quite a few hours work by their developer in India to carry this out. We were given a quote that included the developement work and on-site training which was a few thousand pounds. It was a lot more than we expected to pay but reluctantly agreed. They did want payment for the whole project at the beginning. I disagreed with this and we agreed to pay 50% of the money. This however didn't stop their accounts department ringing 3 or 4 times to chase up the remainder of the balance! The project started off Ok with good communication but this soon tailed off with long periods of no communication and having to chase them up. If memory serves me correctly the project started in April 2018. In December 2018 I cut my losses with them after they asked for more money to deliver on what had been agreed and told them to stop working on the project. As a supposed ecommerce business consultancy you would expect them to be able to see what is human readable on an invoice for a business processing a few hundred orders a day. Unfortunately they couldn't see this. I stated to both the Project Manager in May (Via e-mail) and the developer the format I needed it in which I felt was a reasonable request. Both of these messages were ignored. I understand that it is not always possible to view every eventuality in a project such as this but you would normally expect that A.) they know how to deliver something in a readable format and B.) if they did find after a customer paid for a feasibility study that they found something else that they would take the hit. It's funny as I am currently using a builder to do some home renovations and they have quoted me a price, the builders' words were that "if we have underpriced through us not checking properly at the beginning then we will take the hit on cost" this is an attitude ebusiness guru could well learn from.
After explaining to Mark that I wasn't happy paying anymore money I asked to speak to his Manager. Mark never responded again to my e-mail. I found via Linked-In who the CEO was and contacted him via the messages there. Tejas was very amiable and apologetic, I explained fully my issues and after e-mails back and forth was offered a refund of a few hundred pounds (exc VAT) and told that they would not charge me for the training that I wasn't going to have! This did make me chuckle. As what happens with tech companies they always hide behind the project brief which was what Tejas did. I just expected it as a given that the invoices from our website needed to be in a human readable format WHICH I had sent to both Mark and the developer. I could see that this offer was in lieu of leaving any negative feedback so I declined his offer so I could write this free in the knowledge without monetary incentive.
In short we are now a couple of thousand pounds out of pocket and hours and hours of my time taken up. I would not and could not receommend eBusiness guru to anyone. The ironic thing was that we then picked up the phone to Channel Grabber and free of charge they did the integration with Magento and it works a treat. I'm sure Tejas will write a very eloquent response outlining that they followed the project brief and that the issues were with us. All I wanted was to use linnworks and for our Magento 2 orders to show in linnworks and produce an invoice showing clearly what the customer had ordered. I thought that was a reasonable request. All I wanted in return was a recognition that they had underestimated what needed doing and that was recognised in a partial refund. If you are to use eBusiness guru for any larger scale projects read the project brief to the letter, perhaps even set out staggered payments based on achievements and even a penalty clause if not completed.
14 maart 2019
Review zonder uitnodiging
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