EcardForest Reviews 431

Dayana was incredibly helpful. I was honestly very surprised by the quick response to my inquiry and even faster resolution. I would order a card from this site again. Thanks!

Dayana was really helpful in helping redeem a voucher for the money collected through the money pot as I was not able to do it on my end. She was very responsive and provided clear guidance.

I would just like to ask if possible to look into the reason(s) why I was not able to redeem the funds on my end from the admin link and fix it as I think it is more efficient.

Thank you very much Dayana for your support, much appreciated.

I had emailed in as I could not access my gift card. Dayana’s quick response and support resolved this issue for me. Very grateful.

Helped with lost gift card - very prompt!

Dayana was kind, understanding and helped us correct a mistake. A really enjoyable first experience with ecard forest!

I needed my ecard gift voucher resent after I misplaced my email. Dayana from Support responded to me super quickly and resolved my issue and sent me my gift card link within 2 hrs with the little information I was able to provide. Her response was quick, the corresponda was personal and genuine, not automated, not mention warm and very friendly. I've had an amazing experience dealing with this brilliant organisation. Thank you to Dayana and team!

Easy to create, and super customer service :)

Customer service from Dayana for a minor issue (which was my own fault) was great, and speedy in resolving my issue.

Excellent company and they respond so quickly to any questions and are always super friendly and helpful. Wouldn't have any hesitation in recommending :)

Dayana was very helpful and fast in resolving my queries.

Great help and support from Dayna when I had a problem

Perfect company! I am currently using them for a block of flats as a Christmas card/money pot with 100s of residence.. all able to sign with as many pages as we need, you can personalise your messages to make them unique. I had a question and was able to email someone and was contacted back very promptly. So easy to use for everyone, and takes all the hassle away from :) 10/10 will be using again and again

Great customer service and support from Dayana! Dayana was instrumental in helping me track down my gift voucher. She delivered results quickly and professionally.

A big thank you from me :)

I had several issues trying to access my Gift Card due to a downloading issue, but when I contacted EcardForest, I was in contact with Dayana and she was great with her responses. She was very helpful and resolved the problem for me to use my voucher

Created a card and collection pot for a retirement gift for a colleague and I couldn't have asked for a better company to do this through. We have used them previously and will definitely be using them again. When it came to retrieving the money and the card Dayana couldn't have been more helpful, very impressed

I’ve been using Ecardforest for a few years for work birthdays etc. The site is super easy to use and share; the customisable card is particularly great. And their customer service is awesome.

Dayana was my client service representative, and she certainly saved the day! All the signatories were very frustrated at how the messages kept overlapping, I could not fix it, but every time I contacted Dayana, she was prompt to respond, within minutes! She was so professional, kind, knowledgeable, patient, a true pleasure to deal with! She dealt with me for weeks!!! I wish we had more representatives like Dayana!

I had made a mistake and actually created two ecards. One blank and one where everyone from my team from around the world signed it. Further I accidentally paid for the blank one so I was not able to send the signed one to the intended recipient. I emailed your team, and Dayana was super helpful and was able to switch the payment to the signed card.

I wanted to cash in my collection to have the freedom to spend in a wider range of stores. Emailed my enquiry and got a reply within 5 minutes from Dayana. A short time later the funds were in my bank account. Excellent, speedy and helpful service that really can't be beaten.