EcardForest Reviews 431

Thoughtful handy solution made just salvations for devastating moment.
Thank you for creating this online tool for people to send love and care in various forms across continents, and time.
Easy to be googled, came as perfect search result.

Outstanding customer service from Dayana! I can’t thank them enough for the efficient help I received. 5⭐️

Dayana helped me solve problem so quickly and was very pleasant. I am so grateful that she helped me.

I used ecard forest for baby card gift in the month of September 2025 .
The overall sharing experience was good and there was a collection done through colleagues around the globe. my colleague finally tried to encase the collection through an M&S card He waited for 3 weeks before he reached out to me asking if there is some way I can see from my login as to where the collection is stuck . I requested him to wait one more week but no use . it has been a month since the gift card requested and it has been complete silence with no responses to even direct mails for help .
Very disappointed given this was a gift from all the colleagues.

won’t recommend for anyone .

Dayana have been amazing throughout the whole process. She assisted me flawlessly, by checking in on which currency I’d like to redeem my gift card, and informing me thoroughly about the process. She answered all my questions. It was a pleasure for me!

Great communication and service - made signing and collecting contributions really simple!

Dayana was extremely helpful and efficient in organising the transfer of the money in my collection pot to my bank account as was my preference over gift vouchers.

Any help I've asked for has always been responded to quickly and problems solved. Thank you Dayana for your help.

A very prompt response to my query, where I mistakenly paid £100 for a donation instead of £10. A refund has been arranged and I am super pleased with that.

I am so impressed with the way this company’s customer service team manages my issue. From the moment I reached out, the response I received was professional and prompt, going above and beyond to help me. I truly received excellent service from start to finish!

It was just sooo much easier than trying to get people to sign a card and raise money for a gift, not to mention figure out what gift card to even buy for the recipient! It was so cool how the delivery was scheduled and anyone with a link could participate. Just the BEST! Game changer. Thanks so much.

Dayana responded to my email quickly. She fully resolved my issue while maintaining a good attitude and professionalism. She is very responsive to emails and I truly appreciate her for that.

The system was so easy to use and also straightforward including the collection pot. I used EcardForest to organise a card and collection for a friend that had lost her child and this was a quick and easy way to support my friend. The range of card selection and designs were beautiful.

There was an issue over how I accessed the money into my bank account I wanted to use it for a specific reason. I emailed Dayana explaining the problem and she replied straightaway resolving the issue within 24 hrs. It had been causing me a lot of anxiety and she sorted it immediately
Cant thank her enough , she was brilliant

Dayana was very helpful with answering my questions and helping us figure out an issue. She was quick in responding, helpful and kind. Thank you Dayana for your help.

A very quick response to a query which I wasn't able to resolve myself - excellent customer service!

Lovely looking ecard. I received a very quick response when I logged an issue with sharing the card (just user error)!

Excellent and fast customer service! I had trouble figuring out how to deliver my card and Dayana responded to my email very quickly. I was pleasantly surprised to receive a personal email and a solution immediately. Many thanks!!

Dayana got back to me super quickly when I had an issue with my e-card. She was friendly and helpful and sorted everything out straight away. Really appreciate the great service, thank you Dayana!

Dayana was super helpful and solved my issue even sooner than I expected!!! Huge thanks to her from me.