eco energy experts  Reviews 

Once Darren had taken over our ECO4 installation, things worked very smoothly and well. We opted to go all-electric with modern storage heaters and solar panels with battery. The result thus far as been very satisfactory with warm comfort throughout the house. Darren recommended ECOtec as lead installers and their people worked extremely hard and quickly, one aspect following the previous seamlessly. Darren was always available to clear up any problems. Well done.

They answered the phone promptly were polite and efficient.
Their workforce were very hardworking, turned up when they said they would, were knowledgeable and happy to explain any queries.

My first call for help was to Darren Gill at ECO energy experts.
Within that week the man himself called at my cold and dilapidated home.
Darren explained the EPC4 funding and he made me feel at ease completing the online forms.
I am disabled and I have health issues, my home had an EPC rating of G2 and I had an income much less than the £32,000.00 cut off for the funding.
Darren took loads of pictures of my home, measured every room, checked the construction and age of the building, by asking me questions.
He assured me that the lack of heating, insulation and also my windows and doors needed attention and that was all in my favour to having the EPC4 grant.
Darren then explained that he would do everything in regards to applying for this EPC4 grant, once I decided what route I wanted to apply for the funding.
Due to my disability, my lack of income, my health needs and benefits I was able to take any of the options offered. I was told I am able to take either the health route, a benefits route or my income route.
I chose the health option and Darren supplied the form to give to my Doctor, for her to back up my disability and health issues, by my Doctor completing the form and signing it for the Council, I was assured my application would have a good chance of success.
I was so grateful for his time and for explaining everything.
That was the last time I met Darren face to face, but no sooner than he had called, a professional surveyor called to do a plan of my home, take more photos and assess my roof and walls.
I had several phone calls off the ECO energy experts office and Darren kept me updated.
I was also able to phone, Email and text the ECO energy experts office and Darren for information.
This company is second to none and they made this EPC4 process seem posable.
Some time passed and out of the blue, Darren phoned me to say the EPC4 grant had been passed and the team from ECO energy experts would be calling to look over my home to prepare for solar panels, a heat pump, loft insulation and inside wall insulation.
Within a month I was given a date for my wall insulation to be done. Three fabulous professionals did that work and it took two weeks. I then had scaffolding put up at the front and back of my home for three professional and again polite men to install the soler panels. The next day three Electricians changed some sockets, fitted switches and installed the solar panels wiring and again the team were so kind and courteous and they explained they would call back after the plumbers had finished installing the heating pump, the hot water tank and huge radiators.
The next day the plumbing team arrived and got on with their work without any problems, or disruption to my life.
In all the whole job was completed within three weeks and I can't thank the company enough for their dedication to their employer and me the customer. The teams of workers doing the jobs were so helpful and kind, I can not fault anyone of them.
Darren has been available throughout and without his input, I would never have benefited by having all this unbelievable grant work done by such a caring and professional team.
Thank you all very much for making my life so much better, warmer and comfortable.

After several dispiriting experiences with other companies, I contacted Darren about getting solar panels and he was positive and professional from the start. He guided me through the process and although the funding took a while to come through, he persevered and I now have the panels installed. The installation team were professional, friendly and efficient and I have no hesitation in recommending Darren and Eco Energy Experts

On researching who to trust to fulfill an eco4 grant we decided to contact eco energy experts . Darren was great from the start & kept in contact with us throughout .
The process has been superb , yes there will be disruption but the whole team are very tidy & helpful. It was perfect timing for us as it was time to redecorate anyway .
We are so pleased with the works carried out . We can already feel the benefit of the insulation .
For anyone sitting on the fence , this is a fantastic opportunity not to be missed ! Genuinely we are so pleased we can't thank all the team enough , far exceeded our expectations!! Thankyou so much .

Having worked in the construction industry I was a little worried to say the least before starting our eco journey. Darren came out to survey the property, which he did fast & efficiently. He advised us that we could have Solar Panels, a New Heating System, Internal Wall Insulation and Loft Insulation. “What’s the catch” I asked? To which he replied “None at all, it’s all Grant Funded”. He went through every element of the work, from the old heating system being decommissioned, Electric sockets being repositioned, Internal wall insulation, new Plasterboard and Plaster, then the installs of the heating system, Solar and lastly the loft insulation. I was still sceptical but we agreed to go ahead. This was November 2023. We asked for some time to empty the attics (after 20 years of storing items in it) and we agreed on a start date of the beginning of March. During this time, the various trades carried out there own surveys, agreements were made on Radiator Positions (and extra rads if required) and the siting of the Air Source Pump and Hot Water Cylinder.
When March arrived, The Plasters arrived and after a brief chat, they covered every carpet and went to work. Nothing was too much trouble for them, great lads and a brilliant finish too. The plumbers came in and fitted the heating and ASHP and the scaffold was erected for the Solar panels. Following that the Electricians installed the panels and Invertor and carried out all the necessary work.
So, the catch! There really isn’t one. Yes, you will have to redecorate if you have the Internal Insulation, but for what you have done, a few pots of paint are nothing.
Yes, there is an upheaval, yes there is a bit of a mess (although all trades did tidy up) it is inevitable.
Was it worth it? Oh yes. We have been running this now for 12 months (before leaving this review on purpose), the house has never been warmer. The walls were 600mm Stone (our house was built in 1900), and yes, we added 150mm to them, but what a difference it has made.
Would I go through it again? Without a doubt I would. I have already recommended Darren to some friends and family and will keep on doing so.
Our house is summer warm in the winter and cool in the summer. We have Hot water that you can’t keep your hand under (although the temperature can be turned down if you wish) and we get money back from our Electric Supplier. You really can’t go wrong with this scheme.
Thanks you Darren and the whole Eco Energy Experts Team.

The initial contact was with Darren Gill who surveyed my house and collated all the relevant paperwork gor the Eco 4. My house was very low on energy efficiency. It was a quick process after submitting paperwork to the installation team starting the work.
All the tradesmen; from the internal wall insulator and plasterer, roof insulator, to the plumbers, electrician and solar panel surveyor; have all been very efficient and respectful.
I have been kept informed of progress at all stages.
I am now looking forward to the last stage of work and hopefully a very much more energy efficient home.
I would recommend Eco 4 to anyone.

After contacting Darren, things didn’t seem to move very quickly. However, Darren worked very hard to secure the funding and once this was in place things moved very quickly. Heating system and solar panels were installed within a week. Just waiting for final connections to grid. Heating system working very well. All contractors were very efficient throughout.

Darrren was great, did a thorough job helping us through the grant paperwork and getting the ball rolling, my earlier review was posted by mistake as I thought I was reviewing Smart Energy Homes the people who did the install.
I would thoroughly recommend Darren if you are in the Pembrokeshire area.

Darren was very helpful and kept us informed of any developments. If we left a message he returned our calls. We have already recommended him to friends, that should say it all.

Fabulous experience. Darren really listened to my needs and kept in regular contact. The installation of my solar panels, vents and insulation all went ahead really smoothly. I was kept in touch with all of the way through. I'm delighted with the service. I now don't have to worry about having the heating on or heading my water cylinder. It's made a massive difference. I was told by another company who came to the door that I wasn't elegible for any help. Darren has proved otherwise.

Always ready to deal with issues as they arrived. Telephone calls answered promptly and with courtesy. Work done as promised and completed to our satisfaction with very little ongoing impact on the structure and decor of the house. The delay to the completion was only an issue because the installation occurred during a period of quite cold weather.

The Eco Energy Experts installed an Air Sourced Heat pump system for my property. Four different teams were used, the first lagged the loft, the next drained my heating system and removed my old radiators, then the plumbers installed new copper pipework in the loft and installed new radiators, the last team fixed solar panels on my roof. The men working on my project were pleasant to work with. They consulted me about all the details required ie. the positions of the radiators, pipe drops etc. They worked efficiently and cleaned up after working throughout. My friends and family all say that I have the best system that they've seen anywhere. I can't thank them, and Darren Gill who arranged it all for me, enough. If you need a similar installation eco energy experts are the company that you should use.

Darren was our first contact to start the process of upgrading our home through the Eco4 Grant. He surveyed our house and immediately filled in the online application form with us. It was very reassuring that he is knowledgeable about the whole upgrade and could answer any of our questions. The contractors were all extremely efficient, courteous and respectful to us and our belongings. Floors and furniture were covered, but each evening the place would be left straight enough so we could prepare food, shower and get to bed. It was intense, but so worth it. For the first time in 7 years our home is toasty warm all over, all day, and we have gallons of hot water. According to our Smart Meter, we are already using half of the electricity as previously (we're in the middle of winter), and we haven't touched the log burner or coal fire.
Thank you.

I am in the process of having the house brought up to date in respect energy efficiency. Darren started the process off by assessing if I was eligible for a grant and
surveying the property to see if it met the criteria for the grant. Darren then proceeded to apply for the grant on my behalf. Darren guided me through the whole process explaining to me at every stage what was happening. As a result of Darren’s hard work I am now having the house fully insulated including all external walls, solar panels fitted, all radiators and pipes renewed and a heat pump installed. All this at no cost to me ( £40,000 - £50,000). If you intend to apply for a grant I do not hesitate in recommending Darren and Eco Energy Experts to do all the hard work for you.

Very efficient team! Everything was done within 2 weeks and the difference to the house is unbelievable. An incredible increase of 4°c upstairs without even using the heaters! Highly recommend the team and package.

Darren cannot be faulted, so helpful and patient. The work was done quickly and neatly (plumbers hoovering and tidying at the end of the day). Have now a lovely new system fitted and finally a warm house! Diolch Darren!!

We live in a dorma bungalow, that had night storage heaters, later replaced with electric panel heaters, which were expensive to run.
Than along came Darren from Eco energy, we now have full central heating and hot water from the new Heat pump system.
Plumbers and electricians were excellent.
Now have a warm bungalow in all rooms.
Great service from start to end

Darren has been with me throughout the whole process answering any question I had and getting back to be super quick even when he’s busy. The whole process was explained to me and planned out how it was meant to. Very efficient and compliant, super friendly team. Couldn’t ask for anything better. My house is now amazing and can’t thank the company enough for everything they’ve done. Highly recommend. Thankyou again. All the work has now been completed and I’m living an easier and warmer life.

Darren handled everything for us. We now have Air Source Heat Pump heating. Solar Panels. Extra thick Loft Insulation. Even extractor Fans. Thank you Darren.