I switched to Ecotalk a year ago purely because they're green. I totally fell for the idea that my mobile network would be spending my fees on rewilding and helping wildlife. It's been a great experie... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've just switched to Ecotalk after many years with Giffgaff. What a pleasure to actually interact with humans rather than chat bots running around in circles! The transition was seamless and I loo... Toon meer
Bedrijf heeft geantwoord
I love hearing Chris Packam's answering mesage to the call and who is also the chief ecologist. All profits go to buying land and using it to bring the most biodiversity to the land. Its a bit more... Toon meer
Bedrijf heeft geantwoord
Firstly, let me say that the telephony service that they deliver is absolutely excellent and very good value for money. The speed on the EE based service is excellent. I needed to contact them to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Contactgegevens
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Verenigd Koninkrijk
- 0333 800 5500
- home@ecotalk.co.uk
- ecotalk.co.uk
4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Much easier than I expected …
Although I was apprehensive about switching providers, it was quick and quite easy, and I kept my number. The customer service was helpful. Everything works exactly as it should and it feels good knowing I’m doing some small good in the world. I would highly recommend!
28 augustus 2026
Review zonder uitnodiging
Antwoord van Ecotalk
Hi Nicola, thank you for your thoughtful review!
It’s great to know you’ve had such a positive experience with us. Your recommendation means a lot to the team.
Welcome to Ecotalk!💚
Been with ecotalk for a few months
Been with ecotalk for a few months. Found I was using a bit more data than my existing package. Sent an email request to upgrade. Everything was sorted out within an hour. Super simple and easy. Nice to deal with a human via email instead of a dumb chat bot. Very pleased I switched to ecotalk - hope the wildlife flourishes as a result of their efforts.
7 september 2026
Review zonder uitnodiging
Antwoord van Ecotalk
We’re delighted to hear that upgrading your data package was quick and hassle-free!
It’s also wonderful to hear that you’re pleased to have made the switch to Ecotalk. Your support helps us continue our mission to make a positive difference for wildlife.
great
After some initial teething problems, largely due to my inability to read instructions, ecotalk was very helpful in helping me transfer to this new network. I wish it every success
8 september 2026
Review zonder uitnodiging
Antwoord van Ecotalk
Hi Gemma, thank you for taking the time to share your experience!
We’re really pleased to hear that our team were able to support you through the transfer and get everything sorted.
Welcome to Ecotalk!💚
Very simple process to transition with…
Very simple process to transition with the same number to Ecotalk.
26 augustus 2026
Antwoord van Ecotalk
We’re delighted to hear that your transition to Ecotalk was so simple and that you were able to keep your existing number with ease.
Thank you for choosing Ecotalk!
Changeover worked reasonably…
Changeover worked reasonably smoothly...according to plan.
27 augustus 2026
Antwoord van Ecotalk
We’re pleased to hear that your changeover went smoothly and, most importantly, according to plan. We aim to make switching to Ecotalk as straightforward and hassle-free as possible.
The sim is not even working anymore…
The sim is not even working anymore lol.
You stopped the services.
27 augustus 2026
Antwoord van Ecotalk
Hi Sanchit, we have tried to contact you regarding this matter and have been unable to reach you. Please call our customer services team so that we assist in resolving this.
Very friendly and helpful when…
Very friendly and helpful when discussing options over the phone.
Speed in which transfer took place.
26 augustus 2026
Antwoord van Ecotalk
We’re delighted to hear that you found our team friendly and helpful when discussing your options, and that your transfer was completed so quickly. We always aim to make switching to Ecotalk as simple and stress-free as possible.
Easy to move over to eco talk
Easy to move over to eco talk, and not a bad price for my plan
26 augustus 2026
Antwoord van Ecotalk
We’re delighted to hear that your move to Ecotalk was easy and that you’re happy with the value of your plan!
Thanks for choosing Ecotalk!
Good Exprerience
It was quick and easy to access the Ecotalk website and purchase my SIMs. When I needed support to activate the SIMs, it was straightforward to contact customer services and my query was dealt with promptly. The SIM activation process was very convenient and the timescale and process was as anticipated based on the advice provided by Ecotalk.
22 augustus 2026
Antwoord van Ecotalk
We’re really pleased to hear that purchasing your SIMs was quick and easy, and that our customer service team was able to help promptly when you needed support with activation.
It’s great to know that the activation process was straightforward. We always aim to make switching to Ecotalk as simple and hassle-free as possible.
Win Win
It was a smooth transition from a contract with EE to a pay as you go eSIM with Ecotalk so much so I barely noticed the change over.
The reason behind my change was I didn't need a new handset, didn't want to get tied to yet another contract and wanted to do my bit for nature. On the tech side Ecotalk piggy back EE's infrastructure so you get great coverage. Win win.
25 augustus 2026
Antwoord van Ecotalk
We’re delighted to hear that your move from EE to Ecotalk was so smooth that you barely noticed the change!
And of course, we love that you’ve chosen Ecotalk as a way to make a positive difference for nature too.
No fuss, good signal, and great value
No fuss, easy switch over with a PAC code. Great value and great signal & connections so far. Happy to support nature reinvesting too 👏
26 augustus 2026
Antwoord van Ecotalk
We’re delighted to hear that your switch to Ecotalk was quick and hassle-free, and that you’re enjoying great value and reliable signal.
It’s also fantastic to know that you’re happy to support nature through your Ecotalk plan.
Unparalleled
Unparalleled, friendly customer service, easily contactable, plus competitive pricing and the added benefit of helping conservation projects. If you're thinking of switching don't hesitate - do it now!
4 september 2026
Review zonder uitnodiging
Antwoord van Ecotalk
We’re delighted to hear that you’ve been so impressed with our friendly customer service, competitive pricing and the positive impact your plan has.
Thank you for choosing us!
This is how you it should be!
This is how mobile providers should be! Amazing coverage, amazing cost, amazing customer service that has been the quickest and most helpful of all the providers I have been with before!
4 september 2026
Review zonder uitnodiging
Antwoord van Ecotalk
It’s brilliant to hear that you’re so happy with your coverage, pricing and, most importantly, our customer service. We’re especially pleased to know that our team has been the quickest and most helpful you’ve experienced!
Thanks for choosing Ecotalk!
I love this company
I love this company. I have never yet lost signal yet with Tesco or Sky it was awful. The customer service is really good. The best part when you ring them is if you are put on hold. No awful music, just the beautiful sounds of birds tweeting away.
I would recommend this company all day long.
I have unlimited on my phone. Its brilliant and we get to help British wildlife.
25 augustus 2026
Antwoord van Ecotalk
We’re absolutely delighted to hear how happy you are with your service. And we’re thrilled that you enjoy our bird sounds while you’re on hold.
Thank you for recommending us so highly and for being part of our community.
Transfer provider
Simple and quick to change provider and keep the same number. Clear and easy to use website.
24 augustus 2026
Antwoord van Ecotalk
We’re really pleased to hear that you found switching to us simple and straightforward, and that you were able to keep your existing number with ease. It’s also great to know you found our website clear and easy to use.
Thanks again for choosing Ecotalk!
It was quite a smooth change over from…
It was quite a smooth change over from my previous provider.
My only issue is EE who provide the network are sponsoring the Reform conference (?) Which doesn't match the EcoTalk ethos.
23 augustus 2026
Antwoord van Ecotalk
Hi Angela,
Thank you for your 4-star review and for choosing Ecotalk. We're pleased to hear that your switch from your previous provider was a smooth one.
We also appreciate you sharing your thoughts regarding the wider network infrastructure we use. We understand that customers choose Ecotalk because they care deeply about environmental and social issues, and we value hearing feedback on matters that are important to them.
Using Ecotalk was positive throughout
It was easy to change to Ecotalk, good customer service, no real problems with connectivity & good value.
9 september 2025
Review zonder uitnodiging
Antwoord van Ecotalk
Hi Heather,
Thank you for your 5-star review and for sharing your positive experience with Ecotalk. We're delighted to hear that switching was easy, you've found our customer service helpful, and that you're enjoying reliable connectivity and good value.
Thank you for choosing Ecotalk and for supporting a network that's helping to protect and restore nature across the UK.
Very happy customer
Very easy to switch. Great that there are no cost increases and very happy that the monthly cost goes towards helping nature
1 augustus 2026
Review zonder uitnodiging
Antwoord van Ecotalk
Hi Mark,
Thank you for your wonderful 5-star review! We're delighted to hear that switching to Ecotalk was easy and straightforward.
It's great to know you value both our commitment to no in-contract price rises and the positive impact your monthly bill has on helping nature. That's exactly what we're all about.
Thank you for choosing Ecotalk and for supporting our mission to protect and restore nature across the UK.
Ecotalk is amazing!
Ecotalk is amazing! As someone who has just had the dull same phone provider for years, this is a real breath of fresh air. Seamless switch. Wildlife updates emailed into your inbox. And a lovely website, which plays a rather beautiful blackbird song as you browse.
1 september 2026
Review zonder uitnodiging
Antwoord van Ecotalk
Hi Michael,
Thank you for the fantastic 5-star review! We're delighted to hear your switch to Ecotalk was seamless and that you're enjoying the wildlife updates and our website too. We love that the blackbird song caught your attention!
It's wonderful to have you as part of a community that's helping to support nature restoration across the UK.
Thanks again for your support.
All-round great network provider
Customer of a few years, and swift response and resolution when a recent phone change resulted in me losing my data connectivity. Emailed, and the following day I had two potential resolutions through; the first one did the job.
Love that Ecotalk reinvests its profits into restoring and protecting Britain’s natural world. Imagine if everything we paid for did such community-forward things with their profits! We'd live in a much cleaner and future-proofed world.
Recommend joining them.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Ecotalk
Hi Ms P Hall,
Thank you for your wonderful review and for being with Ecotalk for several years. We're so pleased our team could quickly help get your data connectivity restored after your phone change.
We also really appreciate your kind words about our environmental mission. Every customer helps us continue supporting projects that protect and restore nature across the UK.
Thanks again for your recommendation and support!
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