Service was very good. Just entered the room and was immediately attended and they made me feel comfortable .helped setting up gown and hat . Overall very friendly and helpful staff .👍
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What a splendid shop, full of high quality clothing. I was delighted to find shirts made from genuine West Indian Sea Island cotton, in different colours. Only very few shirtmakers sell this genuin... Toon meer
Bedrijf heeft geantwoord
I have hired 3 graduation gowns in the past, this is my first time using Ede & Ravenscroft. Not only was the hire significantly cheaper than other organisations but the quality was better. What really... Toon meer
Bedrijf heeft geantwoord
Absolutely appalling. Have had to pay sitting fee twice as didnt appear on system despite proving money came out of bank account. Spent day after day trying to access photos. Still havent succeeded de... Toon meer
Bedrijf heeft geantwoord
4,0
Goed
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Great service
The service was quick and easy, both to arrange, and on the day. Very helpful staff with the fitting and making sure it looked just right, was very happy.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Katy and Geoff Richards,
Thank you for your kind words and positive feedback regarding our staff on the day.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
No problems, good experience of whole process.
No problems, all went smoothly, no complaints!
Friendly staff
3 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Tamara,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your achievements!
Warm regards,
Alice
It was a good experience
It was a good experience, the costumer service was perfectly good, well organised, professional aspects of the service was wonderful.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Hello,
Thank you for your kind words.
We're pleased to hear you had a positive experience with our customer services team.
Congratulations on your achievements!
Many thanks,
Alice
Wonderful service
Wonderful service. Really friendly and helpful staff.
7 november 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Carmai,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Great service and good quality items.
Great service and good quality items.
7 november 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Claire,
Thank you for your positive feedback regarding the service received and our products.
Warm regards,
Alice
Fantastic service
Fantastic service, straightforward booking and wonderful care on the day of the graduation. Thank you
7 november 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Ksenija,
Thank you for your positive feedback regarding our members of staff.
We're pleased to hear that the booking process was smooth and that you had received a high quality service from our members of staff.
Congratulations on your achievements!
Many thanks,
Alice
Helpful staff and flexible service
Helpful staff and flexible service
7 november 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Morgane,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
Brilliant kind personal service with a…
Brilliant kind personal service with a big smile.
7 november 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Nicole,
Thank you for your kind words regarding our wonderful staff.
We aim to deliver high quality service for the graduates and we're pleased to hear that this has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
A wonderful graduation experience!
The graduation event was beautifully organised. The staff were reliable, efficient, and genuinely enthusiastic about our success. They made sure everything went smoothly — from helping us with our gowns to ensuring our photos were taken perfectly. Their support and attention to detail made the evening truly memorable. I’m very grateful for their hard work and dedication.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Hello,
Thank you for providing positive feedback regarding our staff on the day.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Very helpful and friendly staff
Very helpful and friendly staff, were able to find my gown easily even though my qr code wasn't working. Gown was a perfect fit and easy to wear.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Natasha,
Thank you for your positive feedback regarding our gown and processes on the day.
Congratulations on your achievements!
Many thanks,
Alice
Great service
Great service, easy to book, quick to collect. Unsure where to take back, but that was due to lack of information from Uni i'm guessing!
Comfy cap and gown!
29 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Jo,
Thank you for your positive feedback.
If you were unsure where to return the gown, please contact us using the contact form below:
https://www2.edeandravenscroft.com/contact-us/
Alternatively, please give us a call on this number 01223734759. One of our agents will assist with how to return the gown either over the phone or over email.
Kind regards,
Alice
Antwoord van Ede & Ravenscroft
Dear Sana,
Thank you for your feedback regarding our pricing.
We understand the pricing may seem high for some, but we want to aim to deliver a high quality product to the graduates. This feedback has been taken into account. We appreciate any feedback that can be provided regarding our ceremonies.
Any issues or queries regarding the gown or other products, please do not hesitate to contact us through our contact form below:
https://www2.edeandravenscroft.com/contact-us/
Kind regards,
Alice
Very efficient
Very friendly, very efficient, Lots of graduates but made to feel special
28 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Ross,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
Very helpful employees and good quality
Very helpful employees and got the right sized gown fitted in good time and with clear communication about what I needed. When I needed it and where I needed to go to collect.
Felt clean and comfy
Seemed fairly expensive but don’t think that’s unique to Ede & Ravenscroft and had to get it anyway
8 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Hello,
Thank you for your positive feedback.
We're pleased to hear our gowning process on the day of your ceremony went smoothly for you.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Experience was great
28 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Symone,
Thank you for the positive feedback regarding our services.
Many thanks,
Alice
Graduation
The staff were very well organised, acp and gown found in a matter of seconds. So glad there was someone there to dress me.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Hello,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
The staff were very friendly (lots of…
The staff were very friendly (lots of smiles) and helpful. There were no problems with my gown. They answered all my questions.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Sam,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
I was surprised with the level of their…
I was surprised with the level of their performance and gown collection coordination! Everything was well plan and arranged, Staff was very helpful in assisting with put on the gown. Overall, excellent service.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Hello,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Poor results
You can click better pictures with your phone .Very dark,old style pictures.probably done so that people then choose add on.Like brightness,spot reduction,clarity etc
4 september 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Fiona,
Thank you for your feedback regarding the photos received. I'm sorry to hear the that the photos received weren't to the standard you were expecting.
We are more than happy to look into your photos further for you. Please email us at the below email address:
customerservicesmanager@edeandravenscroft.com
Please ensure to include your name and order number in your email.
Kind regards,
Alice
Friendly made me feel comfortable as I…
Friendly made me feel comfortable as I was very anxious on the day
Great job
30 oktober 2025
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Courtney,
Thank you for your kind comments regarding our wonderful staff.
We're pleased to hear that our staff made you feel comfortable for your graduation.
Congratulations on your achievements!
Many thanks,
Alice
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