Communication was excellent and products value for money. Received items within 5 days Sydney to Sunshine Coast- speedy delivery with Auspost- never had that before.
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Lees wat reviewers zeggen
The website is efficient and easy to use.the service has been great,I have bought several products from Edison’s over the last few years and found most of them are good DIY quality but, they must be t... Toon meer
Bedrijf heeft geantwoord
So responsive. Very shortly after placing my online order it was packed and dispatched. Made it from Sydney to my address (outer Melbourne ) in a little over 48 hours so the whole logistics system is... Toon meer
Bedrijf heeft geantwoord
The shopping experience was quick and easy and worked efficiently. However, Startrack let you down badly, they missed the same day delivery that I paid for, Thursday. I did not receive the parcel unt... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a fast-growing online retailer of home, garden and outdoor machinery products. Our products range from lawn mowers and chainsaws to wood chippers and log splitters! Established for over 10 years, we are one of Australia's leading and fastest-growing e-commerce companies. Our success has seen us featured in BRW fast-starters, Sydney Morning Herald, A Current Affair and Sunrise. We’re the Aussie underdogs taking on the big retailers. Since 2006, our Sydney based company has helped over 1 million Aussies save hundreds of dollars on garden machinery tools by cutting out the expensive middlemen and going directly to the manufacturer. We have shipped over 2 million products across Australia, currently employ over 150 staff and operate a massive logistics network with warehousing covering more than 20,000 square metres. You could say that we’re a bigger, stronger and faster version of ourselves.
Contactgegevens
2 Costello Place, 2147, Seven Hills, Australië
- 02 8667 7842
- support@edisons.com.au
- edisons.com.au
4,6
Uitstekend
669 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Crusher/ shredder
Great machine and does what we want. Thank you
25 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Kim,
That's wonderful to hear! We're thrilled that the machine is meeting your needs and doing exactly what you want it to.
Thank you so much for taking the time to share your positive feedback!
Regards,
Antonette
Ordering is easy and didn’t have to…
Ordering is easy and didn’t have to wait a long time for the order to be delivered
24 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi there,
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that you found the ordering process easy and that your delivery was fast. We work hard to ensure a smooth and quick experience for all our customers, and it’s wonderful to know we hit the mark for you.
We look forward to serving you again soon!
Regards,
Antonette
Ease of use to buy online
Ease of use to buy online. Price of the item i wanted. Wasnt simple to find the spare parts list at first, but found what i needed aftera few attempts. Prompt delivery and free delivery.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Peter,
Thank you for taking the time to share your experience! We’re glad to hear you found the online purchase process easy and the delivery prompt — that’s exactly what we aim for. We also appreciate you mentioning the spare parts list — we’ll review how to make it easier to find. We’re always here to help with your future needs!
Regards, Jake
*Online purchase was easy
*Online purchase was easy. *Plenty of info related to product within item description *Fast and FREE delivery *Competitive price *Reassuring reviews for product *Easy to assemble *2x20v batteries means enough charge to mow my lawn in one go *Mower is light and manoeuvrable (I choose not to use the grass catcher making it lighter to push)
*Am 74, arthritic but like to be independent! No starter cord to tug, just push a button. Absolutely suits my needs. Pleased with purchase AND Edison’s! 10/10
17 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Margaret,
Thank you for sharing your experience. We’re pleased to hear your mower meets your needs and makes lawn care simpler and more comfortable. It’s also wonderful to know it’s helping you stay independent and making mowing more enjoyable. Your feedback means a lot to us, and we appreciate your confidence in Edisons.
Cheers, Jake
PolyCool 30L review
Quick and easy purchase process with fast delivery.The Polycool 30l is a great size with easy to operate features.I'm so impressed that I am considering buying another.The only issue I have encountered is debris and a screw left inside the tank which required skill to remove the rear panel to access and clean the tank.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi gboneilhotmail.com,
Thanks for the great feedback! We’re thrilled you’re loving your PolyCool 30L. Sorry about the debris in the tank — that’s certainly not the experience we aim to deliver. Please email your order details to support@edisons.com.au so our team can look into it for you. We appreciate your support and look forward to serving you again soon!
Regards, Jake
Excellent Communication
Very user-friendly online shopping and communication was excellent. I was kept informed of my progress on buying my purchase from start to delivery.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Richard,
Thanks so much for the awesome review! We’re so glad you found the shopping process smooth and that our updates helped along the way. We really appreciate your support and hope to serve you again soon!
Cheers, Jake
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Stephen,
Thanks so much for taking the time to leave a positive review!
We're thrilled to hear that you found our website easy to navigate. We put a lot of effort into making sure our site is user-friendly, and it's great to know that work is paying off.
We appreciate your business and hope to see you again soon!
Best regards,
Antonette
Social Media Team
All good thanks
13 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi customer,
Thanks so much for your feedback! We're glad to hear everything was all good. 😊 Appreciate you taking the time to share your review! If there’s ever anything more we can do for you, don’t hesitate to let us know!
Regards, Jake
I do not recommend buying any products…
I do not recommend buying any products from this website. If you change your mind or make a mistake with your order, it’s almost impossible to get your full money back. They deduct ridiculous “handling fees” and other unnecessary charges, and you still have to pay for delivery on top of that. The whole refund process is frustrating and unfair. Definitely not recommended.
29 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Jimmy,
Thank you for taking the time to share your feedback. We understand your disappointment, and we want to ensure this is resolved correctly.
We take all customer concerns seriously and were disheartened to receive your negative review, especially as our team had already reached out to you to begin resolving the issue. To properly investigate the issue you experienced, we requested your order details or ticket reference, but we have not yet heard back.
We want to resolve this for you as quickly as possible. To allow us to look into your specific case, please send us an email directly with your order number or the original ticket reference at socialmedia@millstrading.com.au
We are committed to making sure every customer experience is fair, and we look forward to hearing from you soon to settle this matter.
Regards,
Ace
Social Media Team.
Purchase of MIG welder very happy.
I have purchased from seller many times and been happy. I purchased a MIG welder a day delivery was as fast as it could be. I recommended seller highly. Thank you.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi there,
We were so happy to read your recent review about your MIG welder purchase and fast delivery!
It means a lot that you've chosen to purchase from us many times, and we truly appreciate you taking the time to share your positive experience. We work hard to ensure we get your items, like the welder, out the door and to you as quickly as possible.
Your recommendation is the best compliment we could receive. Thank you again for your loyalty and kind words!
We look forward to serving you again in the future.
Regards,
Ace
Social Media Team
Easy online buying and quick delivery
Easy online buying and quick delivery
2 oktober 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Matt,
Thanks so much for your review! We're glad to hear the online ordering process was smooth and that your delivery arrived quickly — that’s exactly the kind of experience we aim to deliver. If you ever need help or have questions about your order down the line, don’t hesitate to reach out. Enjoy your purchase, and thanks again for choosing us!
Regards, Jake
Ordered water pump Tues midday received…
Ordered water pump Tues midday received Wed next day,....... superfast transportation. Looks & feels really well made. Well priced. Manual is absolute garbage
30 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Paul,
Thanks for your feedback! We're glad to hear the pump arrived quickly and met your expectations on quality and price. We’ve also noted your comment about the manual and will keep working with our team to improve wherever we can. Appreciate you taking the time to share your experience!
Regards, Jake
Had a little trouble working out how to…
Had a little trouble working out how to get upper box out, no way of downloading instructions, managed to work it out, one wheel would not go in because of damage to the receiver tube. Other than that I still gave four stars.
24 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Geoffrey,
Thank you for taking the time to share your experience — we truly value your feedback and are sorry to hear about the issues you’ve encountered with the upper box and the wheel.
We understand how frustrating this must be, and we want to make things right as quickly as possible.
To help us assist you accurately, we have sent you a request via Trustpilot. Please provide your order information at your earliest convenience so our team can review the situation and offer a timely resolution.
You can contact us directly on socialmedia@millstrading.com.au
We’re here to help and look forward to resolving this for you.
Warm regards,
Trey
Social Media Team
Good price and fast delivery
25 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Rod,
Thanks for the great review! We’re really glad to hear the price and delivery speed hit the mark for you. Appreciate your support, and hope to serve you again soon!
Cheers, Jake
First class service and product
The reviews this company receive engendered instant trust and from my first communication (on a weekend) the service was outstanding. Ordered a lawnmower on a Sunday night and it was delivered at our chosen time on Monday night. We are thrilled with the product, the service and efficiency. Couldn't wait to mow the lawn this morning and it's perfect!
22 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi there,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a great experience from start to finish and that your new lawnmower is perfect.
It means a lot to us that our service and efficiency made such a positive impression, especially with your quick delivery.
Enjoy your mowing, and if you ever need anything else, we’re here to help!
Regards ,
Hana
Second item I have purchased
Second item I have purchased. Delivery was prompt. And goods were as expected.
16 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Craig,
Thanks so much for coming back to shop with us — we really appreciate your continued support! We're glad to hear your second order arrived promptly and met your expectations. If there’s anything else we can help with down the line, feel free to reach out.
Regards, Jake
Great experience with Edison
Great experience with Edison, delivery was within 24 hours. Great Product
16 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Rayjeet,
Thanks for the great feedback! We're thrilled to hear your experience with Edisons was smooth and that your delivery arrived within 24 hours. We work hard to make sure both our products and service hit the mark — glad to hear we delivered on both! Let us know if we can help with anything else.
Regards, Jake
Great experience using Edison
Great experience using Edison. Shipping was efficient and great value!
12 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Michael,
Thank you for your kind words! We're so glad to hear you had a great experience with Edisons and that the shipping met your expectations in both speed and value. We appreciate your support and look forward to serving you again soon!
Regards, Jake
Excellent purchase experience
Very easy to shop, buy and pay.
Bought the product in the morning and received it on the same day.
The price is extremely competitive.
12 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi James,
Thanks so much for taking the time to share your experience — we’re thrilled to hear everything from browsing to delivery went smoothly for you! Appreciate you noticing the pricing too — we work hard to keep it competitive. Enjoy your purchase, and we hope to see you again soon!
Regards, Jake
Smooth Running
Great prices. Easy to navigate website. Excellent seller communication. All went smooth and very fast.
Dump Cart arrived today easy to put together up and running in no time.
12 september 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Josephine,
Thanks so much for the great feedback! Glad to hear the dump cart was easy to set up and everything went smoothly. We appreciate your kind words about the website and communication — enjoy the new gear!
Regards, Jake
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