Communication was excellent and products value for money. Received items within 5 days Sydney to Sunshine Coast- speedy delivery with Auspost- never had that before.
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The website is efficient and easy to use.the service has been great,I have bought several products from Edison’s over the last few years and found most of them are good DIY quality but, they must be t... Toon meer
Bedrijf heeft geantwoord
So responsive. Very shortly after placing my online order it was packed and dispatched. Made it from Sydney to my address (outer Melbourne ) in a little over 48 hours so the whole logistics system is... Toon meer
Bedrijf heeft geantwoord
The shopping experience was quick and easy and worked efficiently. However, Startrack let you down badly, they missed the same day delivery that I paid for, Thursday. I did not receive the parcel unt... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a fast-growing online retailer of home, garden and outdoor machinery products. Our products range from lawn mowers and chainsaws to wood chippers and log splitters! Established for over 10 years, we are one of Australia's leading and fastest-growing e-commerce companies. Our success has seen us featured in BRW fast-starters, Sydney Morning Herald, A Current Affair and Sunrise. We’re the Aussie underdogs taking on the big retailers. Since 2006, our Sydney based company has helped over 1 million Aussies save hundreds of dollars on garden machinery tools by cutting out the expensive middlemen and going directly to the manufacturer. We have shipped over 2 million products across Australia, currently employ over 150 staff and operate a massive logistics network with warehousing covering more than 20,000 square metres. You could say that we’re a bigger, stronger and faster version of ourselves.
Contactgegevens
2 Costello Place, 2147, Seven Hills, Australië
- 02 8667 7842
- support@edisons.com.au
- edisons.com.au
4,6
Uitstekend
669 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick delivery
Very quick delivery. The product was exactly as described. The online manual is much better than I had expected.
10 juni 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Mike,
Thank you so much for your fantastic review! We're thrilled to hear you're happy with your recent purchase.
We're especially glad the delivery was quick, the product was exactly as described, and that you found our online manual much better than expected. We put a lot of effort into making sure our customers have a smooth experience from start to finish, so your feedback truly means a lot to us.
Thanks again for choosing us!
Regards,
Ace
Social Media Team
The saw is well made works well.instructions are a bit vague but with a little bit of common sense i got it together ok.
The saw is well made works well.
9 juni 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi William.
We are glad to hear that you are happy with your purchase! We endeavour to ensure all our customers are happy, and it's awesome to hear we have done that again. We look forward to serving you again soon!
Regards,
Ace
Social Media Team
Very fast delivery
Fulfilled order very quickly and delivered the next day, despite me living regionally
5 juni 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Luke,
We're delighted to know that you had a great experience with our delivery team and our service! Your satisfaction is our priority. We look forward to serving you again soon!
Take care!
Regards,
Mitch
Easy to order
Easy to order, very fast delivery, well packaged and we received what we expected.
We live off grid completely and are looking forward to using it.
Very happy, will purchase from this company again
5 juni 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Eric,
Wow! We're humbled by your fantastic review. Thank you for your support and for choosing us. We look forward to serving you again soon!
Regards,
Ace
Social Media Team
Very happy with the SX62 for the money
Very happy with the SX62 for the money. Used for the first time today and cuts through logs like a hot knife through butter.
Comes with everything you need to get started but the bar oil and fuel. Safety glasses, gloves and ear muffs included which was a nice bonus.
Only thing I will pick on is the bar tension is a little dicky.
31 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Jamie,
Thank you so much for taking the time to leave such a fantastic review of your new SX62! We're absolutely thrilled to hear that it's cutting through logs "like a hot knife through butter" right out of the box.
It's also great to know you appreciate the included safety gear – we believe in getting you started safely and efficiently.
We've noted your feedback regarding the bar tension and truly appreciate you bringing it to our attention. We're always looking for ways to improve our products, and your insights are valuable in that process.
Thanks again for choosing us!
Regards,
Antonette
Social Media Team
Fast delivery very good service and…
Fast delivery very good service and good pricing
30 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Susan,
Thank you so much for your fantastic review! We're delighted to hear that you experienced fast delivery, very good service, and good pricing.
It means a lot to us that you took the time to share your positive feedback. We're always working hard to provide the best possible experience for our customers, and it's incredibly rewarding to know we hit the mark for you.
We look forward to serving you again soon!
Regards,
Antonette
Social Media Team
Excellent service.within 48 hrs I got…
Excellent service.within 48 hrs I got the item delivered.
29 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Jib,
Thank you so much for your fantastic review! We're delighted to hear you received your item within 48 hours and had such an excellent experience with our service.
Providing quick and efficient delivery is something we strive for, so your feedback truly means a lot to us.
We appreciate your business and look forward to serving you again!
Regards,
Antonette
Social Media Team
ordering was easy & the product works…
ordering was easy & the product works great
29 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Grant,
We just saw your review and wanted to send a quick thank you! We're so glad to hear that ordering was easy and that your product is working great.
It really makes our day to know we're providing a positive experience. If you ever need anything, don't hesitate to reach out!
We look forward to serving you again soon!
Regards,
Ace
Social Media Team
Bike stand
Very happy with the motorcycle front stand, seems good quality and great price with fast delivery.
22 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Jon,
We just saw your fantastic review about the motorcycle front stand, and it made our day! We're so happy to hear you're pleased with the quality, price, and our fast delivery.
It means a lot to us that you're "very happy" with your purchase. We work hard to provide great products and service, and feedback like yours lets us know we're on the right track.
Thanks again for taking the time to share your positive experience. We really appreciate your business!
Regards,
Ace
Great mini chainsaw just keeps…
Great mini chainsaw just keeps going.Great battery life.
27 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Ricky,
We are glad to hear that you are happy with your purchase! We endeavour to ensure all our customers are happy, and it's awesome to hear we have done that again. We look forward to serving you again soon!
Regards,
Antonette
Super quick delivery free postage
Super quick delivery free postage. Great product
21 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi there,
Your positive feedback about our delivery service means the world to us! We're committed to ensuring timely and reliable deliveries for all our customers.
Regards,
Antonette
As usual fast and efficient
14 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Martin,
Thank you so much for the 5-star review and your kind words! It really made our day to hear such positive feedback.
We’re so glad you had a great experience – it’s wonderful customers like you who keep us going.
If you ever need any help, feel free to reach out to us here: https://www.Edisons.com.au/contact/.
Thanks for being so awesome!
Regards,
Akira
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Damlen,
Thank you so much for your kind words and 5-star rating!
We're thrilled to hear that both the product and shipping met your expectations — a 10/10 is exactly what we aim for!
Your support means a lot to us, and we’re always here if you need anything in the future.
Thanks again for choosing us!
Regards,
Hana
Great Price
Great price and product selection
I little hard to get someone to pick up on my behalf but appreciated the postage solution
9 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Steve,
We're thrilled you found our prices and product selection to your liking.
We also appreciate your feedback about pickup. And your comment about the postage solution being helpful is great to hear! We hope to make your next experience even smoother.
Regards,
Ace
Social Media Team
Post hole digger
Fantastic service and really fast delivery to Queensland.
12 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Thomas,
Thank you for such wonderful feedback and for choosing us. Your satisfaction is our utmost priority, and your feedback serves as a great encouragement for our team to continue delivering outstanding experiences to our customers with our products. We hope to serve you again soon!
Regards,
Antonette
Social Media Team
Easy to order fast delivery service
9 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi David,
We love hearing that your experience was hassle-free! Fast delivery is what we aim for, and it’s awesome to know we hit the mark. Thanks for choosing us, and we look forward to making your next order just as easy!
Regards, Jake
Great selection of items that are price…
Great selection of items that are price competitively,
Delivery time frames were excellent & was always kept in the loop with parcel tracking and emails,
Keep up the good work
9 mei 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Paul,
Thanks a bunch for the thoughtful review! We’re so happy to hear our selection and pricing worked out for you, and that the delivery updates kept everything on track. We love making your shopping experience easy and enjoyable, and we’ll keep working hard to bring you the best. Thanks again for choosing Edisons!
Regards, Jake
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi there,
We're delighted to know that you had a great experience with our delivery team! Your satisfaction is our priority. We look forward serving you again soon!
Regards,
Antonette
Social Media Team
Happy little Vegemite
It’s exactly as described and was really worth the cost , it was delivered in good time , very happy
30 april 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi Neal,
Love hearing this! It’s always great when something arrives just as expected—and even better when it feels worth every dollar. We’re really pleased to know everything went smoothly with the delivery, too. Thanks for taking the time to share your experience—it means a lot! Enjoy your purchase, and if you ever need anything else, you know where to find us.
Regards, Jim
Great little Unit
A very light weight Line Trimmer.. easy to assemble and use.. Battery lasts a fair while. perfect for light trimming. This unit impressed me the last time I bought one and so I purchased another for a present.. The new owner is over the moon with it too! ~Super Fast Delivery~
29 april 2025
Review zonder uitnodiging
Antwoord van Edisons - Online Machinery & Hardware Specialist
Hi there Larry,
Thank you so much for your kind words and positive review!
We're thrilled to hear that both you and the new owner are happy with the line trimmer.
It's great to know that it’s proving to be easy to assemble, use, and has a long-lasting battery.
We’re also glad you were impressed enough to buy it again as a gift!
Thanks for choosing us, and we appreciate your feedback.
We look forward to serving you again in the future!
Regards,
Hana
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