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electimuss.com Reviews 159

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unbelievable, how many you haven't managed to discover, at my age I've had all kinds of perfumes. I can tell you that this company will make you very happy, it has many strong shades, I'm sure you hav... Toon meer

Beoordeeld met 5 van de 5 sterren

This time around there was an issue with getting through customs. I reached out to Electimuss customer service to ask questions. They responded timely. Unfortunately, once I received the items one h... Toon meer

Beoordeeld met 2 van de 5 sterren

Shipping was extremely quick however when trying to make a return contacted the email address provided on 4 separate occasions and recieved no response. Forcing me to miss the return window and keep a... Toon meer

Beoordeeld met 5 van de 5 sterren

Received my samples well packaged. I use one sample per day. Yesterday my choice was Capua. This was my fourth sample used thus far and Capua is stunning for me. The weather was very breezy here and I... Toon meer

Bedrijfsgegevens

  1. Parfumerie

Geschreven door het bedrijf

Electimuss London is a founder-owned, luxury niche fragrance house. Our mission is to create daring, opulent and passionate scents, for lovers of fragrances who seek and appreciate the best in quality, creativity and individuality. We are independent and not afraid to do things differently. Founded in 2015, Electimuss has built a strong international presence in more than 50 countries with new territories being opened every year. Electimuss means “to choose the best,” and our fragrances live up to our name, using only the highest quality ingredients to create luxurious experiences through scent. We entice and encourage people to explore and delight in the sensory pleasures of our perfumes as a powerful form of identity and self expression. Electimuss only works with perfumers of the highest skill and ingredients of the rarest and most exceptional quality. We have created an exciting and diverse portfolio of 25 intense and indulgent fragrances across six collections. We also stock travel atomisers, discovery sets and luxury boxes which beautifully present three 100ml bottles of fragrance, and hair mists in our best-selling scents.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Excellent fragrance!!!

Excellent fragrance!!!! I really love these frangrances

2 juni 2025
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Antwoord van electimuss.com

Thank you for your feedback. We’re delighted to hear that you love our fragrances and appreciate your support.

Beoordeeld met 5 van de 5 sterren

Beautiful products in beautiful…

Beautiful products in beautiful packaging. It was a real delight to open. The order was processed quickly and I used the generous discount to purchase a full size bottle which I a enjoying using.

28 oktober 2025
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Antwoord van electimuss.com

Thank you for your feedback. We’re pleased to hear that you enjoyed the unboxing experience and that your order was processed smoothly. We’re glad you’re enjoying your full-size bottle and appreciate your support.

Beoordeeld met 5 van de 5 sterren

Todavía no tengo el perfume conmigo

Todavía no tengo el perfume conmigo. Pero honestamente hacía mucho tiempo que no encontraba una fragancia que me gustara tanto.

27 oktober 2025
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Antwoord van electimuss.com

Esperamos que tu fragancia ya haya llegado. Si no es así, escríbenos a hello@electimuss.com para que podamos ayudarte.

Beoordeeld met 5 van de 5 sterren

Very good

Very good, thank you!

20 oktober 2025
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Antwoord van electimuss.com

Thank you! We’re glad to hear you’re pleased with your experience.

Beoordeeld met 5 van de 5 sterren

Always a fan 😍

Always a fan 😍, own 4 bottles already. Capua,Alkout, Imperium and Black caviar. Being wanting mercurial cashmere & silvanus for the longest & hoping to get them some day.
Don’t ever reduce the quality of your fragrance. You are doing amazing.

21 oktober 2025
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Antwoord van electimuss.com

Thank you so much for your continued support — it truly means a lot to us. We're delighted to hear you’re enjoying Capua, Alkout, Imperium and Black Caviar, and we hope Mercurial Cashmere and Silvanus will join your collection soon.
We really appreciate your kind words about our quality — maintaining the highest standards is always our priority.
Thank you again for being such a loyal fan!

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic

Absolutely fantastic customer service! Solution-oriented, with the customer in mind, they took care of everything quickly, were extremely generous... Thank you for everything!

29 september 2025
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Antwoord van electimuss.com

Thank you for your feedback. We’re delighted to hear that our customer service met your expectations and that we could assist you promptly. Your kind words are greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Ottimo servizio

Ottimo servizio. Veloci nella spedizione.

17 oktober 2025
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Antwoord van electimuss.com

Grazie per il tuo feedback. Siamo lieti di sapere che sei soddisfatto del nostro servizio e della spedizione veloce.

Beoordeeld met 5 van de 5 sterren

A very beautiful product

A very beautiful product, highest quality materials and the perfume is out of this world.
The delivery on time and without problems and the packaging superb.
Thank you, buying from you is such a great experience!

13 oktober 2025
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Antwoord van electimuss.com

Thank you for your feedback. We’re delighted to hear that you’re enjoying the fragrance, packaging, and overall experience. Your kind words are greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Спасибо за оформление и пробник нового…

Спасибо за оформление и пробник нового парфюма. Это моё первое знакомство с брендом Electimuss. Прекрасные запахи, думаю приобрести себе целый парфюм . Спасибо огромное.

13 oktober 2025
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Antwoord van electimuss.com

Спасибо за ваш отзыв. Мы очень рады, что вам понравились образцы и ваше первое знакомство с Electimuss. Надеемся, вы найдете идеальный аромат, которым сможете в полной мере насладиться, и будем рады видеть вас снова при следующей покупке.

Beoordeeld met 5 van de 5 sterren

The perfume smelled really great

The perfume smelled really great, and they shipped it fast with no problems!

26 september 2025
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Antwoord van electimuss.com

Thank you! We're so glad you loved the scent and that everything arrived quickly and smoothly!

Beoordeeld met 1 van de 5 sterren

Never received my package and horrible…

Never received my package and horrible customer service

16 september 2025
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Antwoord van electimuss.com

Thank you for your message, and we’re so sorry for the trouble with your delivery. As mentioned, FedEx unfortunately lost the original shipment, but a replacement has already been sent and is currently on its way to you.
We truly appreciate your patience and understanding, and we’ll continue to monitor the tracking to ensure it reaches you as soon as possible.

Beoordeeld met 5 van de 5 sterren

Fab service

Fab service . very quick delivery. So pleased

29 september 2025
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Antwoord van electimuss.com

Thank you! We're so glad you were happy with the service and speedy delivery!

Beoordeeld met 5 van de 5 sterren

Gourmand sample set

A good range of gourmand styles—fruity, vanilla-rich, spicy, patchouli etc.—so it’s good for checking what specific gourmand nuance you like best. This set is a solid pick. It gives you both adventure and value, with strong perfume-craft behind it. Am planning on getting Moroccan Medjool.

29 september 2025
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Antwoord van electimuss.com

Thank you so much! We're delighted you enjoyed exploring the gourmand range — and Moroccan Medjool is a fantastic choice!

Beoordeeld met 5 van de 5 sterren

No item but company refunded me

I ordered a fragrance that was limited edition…Electimuss MCX to be exact and it wasn’t even delivered to the correct address. It’s not the company’s fault but I didn’t receive anything as a result of negligence on the part of FedEx. Now I am out of several hundred dollars and no item. There needs to be some update to require identification to be shown as someone signed for a package knowingly and it didn’t belong to them or anyone in their household. This is a $478 luxury item, insurance should be required in case the item isn’t received. I don’t know if this has happened to anyone before but let’s face it a lot of people are dishonest and will take a package from overseas whether it belongs to them or not. All I have left to show for this is a sorry from the company. Honestly I don’t know what to do or say but I hope the company will take some of these points into consideration because this may happen to someone else in the future and I truly hope no one has a similar experience. As a follow up to this situation, I must commend the company on working with me. Yes I did not receive my item which is a huge disappointment but they did refund me. In the future I do hope to do business with them again but I am quite afraid to have a similar item. I do believe the delivery driver was fired so perhaps they have taken packages that didn’t belong to them. Thank you Electimuss, I’m sad I do not have my bottle of MCX but at least I have my money back. When people are honest they do deserve a favorable outcome.

29 september 2025
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Antwoord van electimuss.com

Thank you for sharing your feedback, and we’re very sorry for the frustration caused by the delivery issue. We are actively in conversation with FedEx regarding your order and are monitoring the situation closely. Please keep an eye on your email for updates — we truly appreciate your patience and understanding while we work to resolve this.

Beoordeeld met 5 van de 5 sterren

The new MCX is amazing

The new MCX is amazing, deeper and stronger and will be great to wear on date night with wife and special occasion. My wife will wear this as well as original MC. An amazing flanker to the original, Well done Electimuss.

26 september 2025
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Antwoord van electimuss.com

Thank you so much! We’re thrilled you’re enjoying MCX and that it’s making special occasions even more memorable. Your kind words mean a lot — we’re delighted it’s a hit for both you and your wife!

Beoordeeld met 5 van de 5 sterren

Exquisite perfumes

Exquisite perfumes, matched with excellent customer care. Super easy ordering & beautifully wrapped parcel, a pleasure to receive. Can't wait to wear my Oud smells so sensual and luxurious

8 september 2025
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Antwoord van electimuss.com

Thank you! We're so glad you enjoyed the ordering experience, packaging, and of course the perfume itself.

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